Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
370 Vehicle Care
non-conductive material to
prevent any contact with the
negative battery terminal.
7. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur.
8. Move the steering wheel to make sure the steering column
is unlocked.
9. Release the parking brake.
10. Keep the ignition key in the towed vehicle in ACC/
ACCESSORY to prevent the
steering column from locking.
If equipped with Keyless
Access, keep the RKE
transmitter outside of the
vehicle, and manually lock
doors. Access the vehicle as if
it has a dead RKE transmitter
battery, by using the key in the
door lock. Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle:
1. Park on a level surface.
2. Set the parking brake and shift the transmission to P (Park).
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition on with the engine off. Shift the transfer
case out of N (Neutral) to 2
m.
See “Shifting out of
N (Neutral)” underFour-Wheel
Drive 0222. See your dealer if
the transfer case cannot be
shifted out of N (Neutral).
6. Check that the vehicle is in 2
m
by starting the engine and
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be
movement of the vehicle while
shifting.
7. Shift the transmission to P (Park) and turn off the
ignition. 8. Disconnect the vehicle from the
tow vehicle.
9. Release the parking brake.
10. Reset any lost presets. The outside temperature
display will default to 0 °C (32 °
F) but will reset with normal
usage.
Dolly Towing
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Vehicle Care 371
Caution
Do not tow this vehicle with two
wheels on the ground, or vehicle
damage could occur. This
damage would not be covered by
the vehicle warranty.
Dolly towing this vehicle is not
allowed with either the front or the
rear tires on the ground for
two-wheel drive or four-wheel drive,
regardless of transfer case.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0392.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
382 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 200.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel (5.3L
V8 Engine) 0257 or
Recommended Fuel (6.2L
V8 Engine) 0257. Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools, (Continued)
Warning (Continued)
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. SeeDoing Your Own
Service Work 0286.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Customer Information 405
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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408 Customer Information
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
404.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
428 Index
Power Locks . . . . . . . . . . . . . . . . . . . . 25
Drive Belt Routing, Engine . . . . . . 399
Driver Assistance Systems . . . . . 243
Driver Information
Center (DIC) . . . . . . . . . . . . . 145, 147
Driving Assistance Systems . . . . . . . . . . 248
Better Fuel Economy . . . . . . . . . 187
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 262
Defensive . . . . . . . . . . . . . . . . . . . . . 188
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 188
Hill and Mountain Roads . . . . . . 196
If the Vehicle is Stuck . . . . . . . . . 198
Loss of Control . . . . . . . . . . . . . . . 190
Off-Road . . . . . . . . . . . . . . . . . . . . . 191
Off-Road Recovery . . . . . . . . . . . 190
Vehicle Load Limits . . . . . . . . . . . 200
Wet Roads . . . . . . . . . . . . . . . . . . . 196
Winter . . . . . . . . . . . . . . . . . . . . . . . . 197
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 178
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 258
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 282 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 320
Fuses and Circuit Breakers . . . 319
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 324, 327
Overload . . . . . . . . . . . . . . . . . . . . . 319
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 329
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 415
Engine Air Cleaner/Filter . . . . . . . . . . . . . 300
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 137
Compartment Overview . . . . . . . 288
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 134
Cooling System . . . . . . . . . . . . . . . 301
Drive Belt Routing . . . . . . . . . . . . 399
Exhaust . . . . . . . . . . . . . . . . . . . . . . 215
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Heater . . . . . . . . . . . . . . . . . . . . . . . . .211
Oil Life System . . . . . . . . . . . . . . . 295
Oil Pressure Gauge . . . . . . . . . . 133
Overheating . . . . . . . . . . . . . . . . . . 305
Power Messages . . . . . . . . . . . . . 154
Running While Parked . . . . . . . . 216 Starting . . . . . . . . . . . . . . . . . . . . . . . 209
Entry Lighting . . . . . . . . . . . . . . . . . . . 174
Equipment, Towing . . . . . . . . . . . . . 272
Event Data Recorders . . . . . . . . . . 412
Exit Lighting . . . . . . . . . . . . . . . . . . . . 175
Extended Parking . . . . . . . . . . . . . . . 214
Extender, Seat Belt . . . . . . . . . . . . . . 72
Exterior Lamp Controls . . . . . . . . . 167
Exterior Lamps Off Reminder . . . 169
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 176
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 306
Filter, Engine Air Cleaner . . . . . . . . . . . 300
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 170
Flashers, Hazard Warning . . . . . . 171
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 351 Changing . . . . . . . . . . . . . . . . . . . . . 353
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Floor Console Storage . . . . . . . . . . 113
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 379
Fluid AutomaticTransmission . . . . . . . . . . . 296, 299
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
Index 429
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 308
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 222
Washer . . . . . . . . . . . . . . . . . . . . . . . 306
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 172 Bulb Replacement . . . . . . . . . . . . 316
Folding Mirrors . . . . . . . . . . . . . . . . . . 37
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 248
Four-Wheel Drive . . . . . . . . . . 222, 310
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 410
Front Axle . . . . . . . . . . . . . . . . . . . . . . 310
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 46
Heated and Ventilated . . . . . . . . . . 53
Front Turn Signal Lamps . . . . . . . 316
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 258
Economy, Driving for Better . . . 187
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 261
Filling the Tank . . . . . . . . . . . . . . . 259
Foreign Countries . . . . . . . . . . . . 258
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 132
Low Fuel Warning Light . . . . . . . 143 Management, Active . . . . . . . . . . 214
Prohibited Fuels . . . . . . . . . . . . . . 257
Recommended . . . . . . . . . . . . . . . 257
Top Tier . . . . . . . . . . . . . . . . . . . . . . 256
Full-Size Spare Tire . . . . . . . . . . . . 362
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 320
Fuses and Circuit Breakers . . . 319
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 324, 327
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 329
G
Garage Door Opener . . . . . . . . . . . 163Programming . . . . . . . . . . . . . . . . . 163
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 314
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 134
Engine Oil Pressure . . . . . . . . . . 133
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Odometer . . . . . . . . . . . . . . . . . . . . . 131
Speedometer . . . . . . . . . . . . . . . . . 131
Tachometer . . . . . . . . . . . . . . . . . . . 131
Trip Odometer . . . . . . . . . . . . . . . . 131
Voltmeter . . . . . . . . . . . . . . . . . . . . . 134 Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 126
General Information Service and Maintenance . . . . . 381
Towing . . . . . . . . . . . . . . . . . . . . . . . . 262
Vehicle Care . . . . . . . . . . . . . . . . . . 284
Glass Replacement . . . . . . . . . . . . . 313
Glove Box . . . . . . . . . . . . . . . . . . . . . . 110
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 404
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 315
Hazard Warning Flashers . . . . . . . 171
Head Restraints . . . . . . . . . . . . . . . . . 45
Head-up Display . . . . . . . . . . . . . . . . 150
Headlamps . . . . . . . . . . . . . . . . . . . . . 316Aiming . . . . . . . . . . . . . . . . . . . . . . . . 315
Automatic . . . . . . . . . . . . . . . . . . . . . 170
Bulb Replacement . . . . . . . . . . . . 315
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 170
Flash-to-Pass . . . . . . . . . . . . . . . . . 170
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 315
High-Beam On Light . . . . . . . . . . 143
High/Low Beam Changer . . . . . 169
Lamps On Reminder . . . . . . . . . 144
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
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Index 433
Locking . . . . . . . . . . . . . . . . . . . . . . . 232
Rear Climate Control System . . . 182
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 54
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Rear Storage . . . . . . . . . . . . . . . . . . . 111
Rear Vision Camera (RVC) . . . . . 244
Rear Window Washer/Wiper . . . . 119
Rearview Mirrors . . . . . . . . . . . . . . . . 39 Automatic Dimming . . . . . . . . . . . . . 40
Reclining Seatbacks . . . . . . . . . . . . . 48
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 392
Records Maintenance . . . . . . . . . . . . . . . . . . 395
Recreational Vehicle Towing . . . . 368
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 404
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 13, 16
Remote Vehicle Start . . . . . . . . . . . . 23
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 313
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 87 Maintenance . . . . . . . . . . . . . . . . . . 393
Replacing Airbag System . . . . . . . . 87
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 104
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 73
Reporting Safety Defects
Canadian Government . . . . . . . . .411
General Motors . . . . . . . . . . . . . . . .411
U.S. Government . . . . . . . . . . . . . 410
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 93
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 212
Reverse Tilt Mirrors . . . . . . . . . . . . . . 39
Ride Control Systems Magnetic . . . . . . . . . . . . . . . . . . . . . 232
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 196
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 404
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 42
Roof Rack System . . . . . . . . . . . . . . 113
Rotation, Tires . . . . . . . . . . . . . . . . . . 344
Routing, Engine Drive Belt . . . . . . 399
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 216S
Safety Defects ReportingCanadian Government . . . . . . . . .411
General Motors . . . . . . . . . . . . . . . .411
U.S. Government . . . . . . . . . . . . . 410
Safety Locks . . . . . . . . . . . . . . . . . . . . . 26
Safety System Check . . . . . . . . . . . . 72
Scheduling Appointments . . . . . . . 406
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 63 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Extender . . . . . . . . . . . . . . . . . . . . . . . . 72
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 64
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 72
Lap-Shoulder Belt . . . . . . . . . . . . . . 66
Reminders . . . . . . . . . . . . . . . . . . . . 135
Replacing after a Crash . . . . . . . . 73
Use During Pregnancy . . . . . . . . . . 71
Seats
Adjustment, Front . . . . . . . . . . . . . . . 46
Center Seat . . . . . . . . . . . . . . . . . . . . 47
Head Restraints . . . . . . . . . . . . . . . . 45
Heated and Ventilated Front . . . . 53
Heated, Rear . . . . . . . . . . . . . . . . . . . 54
Lumbar Adjustment, Front . . . . . . 48
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 50
Power Adjustment, Front . . . . . . . 47
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54