Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Customer Information 405
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
OnStar 415
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
Index 425
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 285
Accessory Power . . . . . . . . . . . . . . . 212
Active Fuel Management . . . . . . . 214
Adaptive Cruise Control . . . . . . . . 235
Add-On Electrical Equipment . . . 282
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 416
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 389
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 204
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 48
Air Cleaner/Filter, Engine . . . . . . . 300
Air Conditioning . . . . . . . . . . . 178, 182
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 184
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 183
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 86
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 79
Passenger Sensing System . . . . 81
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 79 What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 79
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 78
Where Are the Airbags? . . . . . . . . 76
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 85
Passenger Status Indicator . . . 136
Readiness Light . . . . . . . . . . . . . . 136
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 85
System Check . . . . . . . . . . . . . . . . . . 74
Alarm Vehicle Security . . . . . . . . . . . . . . . . 33
Alert
Lane Change . . . . . . . . . . . . . . . . . 252
Side Blind Zone (SBZA) . . . . . . 252
All-Season Tires . . . . . . . . . . . . . . . . 331
All-Terrain Tires . . . . . . . . . . . . . . . . . 332
Antilock Brake System (ABS) . . . 227 Warning Light . . . . . . . . . . . . . . . . . 140
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 371
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
428 Index
Power Locks . . . . . . . . . . . . . . . . . . . . 25
Drive Belt Routing, Engine . . . . . . 399
Driver Assistance Systems . . . . . 243
Driver Information
Center (DIC) . . . . . . . . . . . . . 145, 147
Driving Assistance Systems . . . . . . . . . . 248
Better Fuel Economy . . . . . . . . . 187
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 262
Defensive . . . . . . . . . . . . . . . . . . . . . 188
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 188
Hill and Mountain Roads . . . . . . 196
If the Vehicle is Stuck . . . . . . . . . 198
Loss of Control . . . . . . . . . . . . . . . 190
Off-Road . . . . . . . . . . . . . . . . . . . . . 191
Off-Road Recovery . . . . . . . . . . . 190
Vehicle Load Limits . . . . . . . . . . . 200
Wet Roads . . . . . . . . . . . . . . . . . . . 196
Winter . . . . . . . . . . . . . . . . . . . . . . . . 197
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 178
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 258
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 282 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 320
Fuses and Circuit Breakers . . . 319
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 324, 327
Overload . . . . . . . . . . . . . . . . . . . . . 319
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 329
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 415
Engine Air Cleaner/Filter . . . . . . . . . . . . . 300
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 137
Compartment Overview . . . . . . . 288
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 134
Cooling System . . . . . . . . . . . . . . . 301
Drive Belt Routing . . . . . . . . . . . . 399
Exhaust . . . . . . . . . . . . . . . . . . . . . . 215
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Heater . . . . . . . . . . . . . . . . . . . . . . . . .211
Oil Life System . . . . . . . . . . . . . . . 295
Oil Pressure Gauge . . . . . . . . . . 133
Overheating . . . . . . . . . . . . . . . . . . 305
Power Messages . . . . . . . . . . . . . 154
Running While Parked . . . . . . . . 216 Starting . . . . . . . . . . . . . . . . . . . . . . . 209
Entry Lighting . . . . . . . . . . . . . . . . . . . 174
Equipment, Towing . . . . . . . . . . . . . 272
Event Data Recorders . . . . . . . . . . 412
Exit Lighting . . . . . . . . . . . . . . . . . . . . 175
Extended Parking . . . . . . . . . . . . . . . 214
Extender, Seat Belt . . . . . . . . . . . . . . 72
Exterior Lamp Controls . . . . . . . . . 167
Exterior Lamps Off Reminder . . . 169
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 176
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 306
Filter, Engine Air Cleaner . . . . . . . . . . . 300
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 170
Flashers, Hazard Warning . . . . . . 171
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 351 Changing . . . . . . . . . . . . . . . . . . . . . 353
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Floor Console Storage . . . . . . . . . . 113
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 379
Fluid AutomaticTransmission . . . . . . . . . . . 296, 299
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
Index 435
Immobilizer . . . . . . . . . . . . . . . . . . . . . 35
Third-Row Seats . . . . . . . . . . . . . . . . . 59
Throttle, Adjustable . . . . . . . . . . . . . 204
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
All-Season . . . . . . . . . . . . . . . . . . . . 331
All-Terrain . . . . . . . . . . . . . . . . . . . . 332
Buying New Tires . . . . . . . . . . . . . 346
Chains . . . . . . . . . . . . . . . . . . . . . . . . 350
Changing . . . . . . . . . . . . . . . . . . . . . 353
Designations . . . . . . . . . . . . . . . . . 333
Different Size . . . . . . . . . . . . . . . . . 348
Full-Size Spare . . . . . . . . . . . . . . . 362
If a Tire Goes Flat . . . . . . . . . . . . 351
Inspection . . . . . . . . . . . . . . . . . . . . 344
Low Profile . . . . . . . . . . . . . . . . . . . 332
Pressure . . . . . . . . . . . . . . . . . 337, 338
Pressure Light . . . . . . . . . . . . . . . . 142
Pressure Monitor Operation . . 340
Pressure Monitor System . . . . . 339
Rotation . . . . . . . . . . . . . . . . . . . . . . 344
Sidewall Labeling . . . . . . . . . . . . . 332
Terminology and Definitions . . 334
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 348
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 349
Wheel Replacement . . . . . . . . . . 350 When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 345
Winter . . . . . . . . . . . . . . . . . . . . . . . . 331
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 256
Tow/Haul Mode . . . . . . . . . . . . . . . . . 221
Tow/Haul Mode Light . . . . . . . . . . . 140
Towing Driving Characteristics . . . . . . . . 262
Equipment . . . . . . . . . . . . . . . . . . . . 272
General Information . . . . . . . . . . 262
Recreational Vehicle . . . . . . . . . . 368
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 267
Trailer Sway Control (TSC) . . . 280
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 367
Traction Control System
(TCS)/StabiliTrak Light . . . . . . 142
Off Light . . . . . . . . . . . . . . . . . . . . . . 141
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 229
Trailer
Sway Control (TSC) . . . . . . . . . . 280
Towing . . . . . . . . . . . . . . . . . . . . . . . . 267
Transfer Case . . . . . . . . . . . . . . . . . . 222
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 216 Fluid, Automatic . . . . . . . . . 296, 299
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 406
Trip Odometer . . . . . . . . . . . . . . . . . . 131
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 171
Turn Signal
Bulb Replacement . . . . . . . . . . . . 317
U
Uniform Tire Quality Grading . . . 348
Universal Remote System . . . . . . 163Operation . . . . . . . . . . . . . . . . . . . . . 165
Programming . . . . . . . . . . . . . . . . . 163
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 33
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 189
Identification Number (VIN) . . . 396
Load Limits . . . . . . . . . . . . . . . . . . . 200
Messages . . . . . . . . . . . . . . . . . . . . 153
Personalization . . . . . . . . . . . . . . . 154
Remote Start . . . . . . . . . . . . . . . . . . . 23
Security . . . . . . . . . . . . . . . . . . . . . . . . 33
Speed Messages . . . . . . . . . . . . . 154