
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 44
Storage . . . . . . . . . . . . . . . . . . . . . . . 110
Instruments and Controls . . . . . . 115
Lighting . . . . . . . . . . . . . . . . . . . . . . . 167
Infotainment System . . . . . . . . . . 177
Climate Controls . . . . . . . . . . . . . . 178
Driving and Operating . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . 283
Service and Maintenance . . . . . 381
Technical Data . . . . . . . . . . . . . . . . 396
Customer Information . . . . . . . . . 400
Reporting Safety Defects . . . . . . 410
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 414
Connected Services . . . . . . . . . . . 422
Index . . . . . . . . . . . . . . . . . . . . 425

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
44 Seats and Restraints
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 45
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 46
Center Seat . . . . . . . . . . . . . . . . . . . . 47
Power Seat Adjustment . . . . . . . . 47
Lumbar Adjustment . . . . . . . . . . . . 48
Reclining Seatbacks . . . . . . . . . . . 48
Memory Seats . . . . . . . . . . . . . . . . . 50
Heated and Ventilated FrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . 53
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 54
Heated Rear Seats . . . . . . . . . . . . 54
Second Row Seats . . . . . . . . . . . . 55
Third Row Seats . . . . . . . . . . . . . . . 59
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 63
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 64
Lap-Shoulder Belt . . . . . . . . . . . . . 66
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . 71 Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 72
Seat Belt Extender . . . . . . . . . . . . . 72
Safety System Check . . . . . . . . . . 72
Seat Belt Care . . . . . . . . . . . . . . . . . 73
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . 73
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 74
Where Are the Airbags? . . . . . . . 76
When Should an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . 78
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . 79
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . . . 79
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . 79
Passenger Sensing System . . . 81
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . 85
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 85
Airbag System Check . . . . . . . . . . 86
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . 87
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 87
Infants and Young Children . . . . 89
Child Restraint Systems . . . . . . . 91 Where to Put the Restraint . . . . . 93
Lower Anchors and Tethers for
Children (LATCH System) . . . . 94
Replacing LATCH System Parts After a Crash . . . . . . . . . 104
Securing Child Restraints (With the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . 104
Securing Child Restraints (With the Seat Belt in the Center
Front Seat) . . . . . . . . . . . . . . . . . . 106
Securing Child Restraints (With the Seat Belt in the Front
Passenger Seat) . . . . . . . . . . . . 107

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
50 Seats and Restraints
Memory Seats
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors and
power steering wheel, if equipped.
Memory positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
vehicle on and then press and
release SET; a beep will sound.Then immediately press and hold 1,
2, or
B(Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current
driver ’s RKE transmitter number (1–
8). See Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16. Only RKE transmitters 1 and 2
can be used for automatic memory
recalls. A Driver Information Center
(DIC) welcome message indicating
the transmitter number may display
for the first few ignition cycles
following a transmitter change. For
Auto Memory Recall to work
properly, save the positions to the
memory button (1 or 2) matching the
RKE transmitter number displayed
in the DIC welcome message. Carry
the linked RKE transmitter when
entering the vehicle. Vehicle Personalization Settings
.
To have the Auto Memory Recall
movement begin when the
vehicle is started, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Auto Memory Recall.
Select On or Off. See “Auto
Memory Recall” later in this
section.
. To begin Easy Exit Recall
movement when the vehicle is
turned off and the driver door is
opened, or when the vehicle is
turned off with the driver door
already opened, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Easy Exit Options.
Select On or Off. See “Easy Exit
Recall” later in this section.
. See Vehicle Personalization
0 154 for additional setting
information.
Identifying Driver Number
To identify the driver number:

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Seats and Restraints 53
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
The buttons are on the center stack
below the climate control system. To
operate, the engine must be
running.
Press
Ito heat the driver or
passenger seatback only.
Press
Jto heat the driver or
passenger seat cushion and
seatback.
Press
Cto ventilate the driver or
passenger seat.
The indicator light on the button
comes on when this feature is on. Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The indicator lights
next to the buttons indicate three for
the highest setting and one for the
lowest. If the heated seats are on
high for an extended time, their level
may automatically be lowered.
The passenger seat may take
longer to heat up.
Remote Start Auto Heated and
Ventilated Seats
During a remote start, the heated or
ventilated seats can be turned on
automatically. When it is cold
outside, the heated seats turn on,
and when it is hot outside the
ventilated seats turn on. The heated
or ventilated seats are canceled
when the ignition is turned on. Press
the heated or ventilated seat button
to use the heated or ventilated seats
after the vehicle is started.
The heated or ventilated seat
indicator lights do not turn on during
a remote start.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Seats and Restraints 55
If equipped, the buttons are on the
rear of the center console.
Press
MorLto heat the left
outboard or right outboard seat
cushion.
Press the button once for the
highest setting. With each press of
the button, the heated seat changes
to the next lower setting, and then
the off setting. Indicator lights on the
button show the setting: three for
high, two for medium, and one
for low.
If the heated seats are on high for
an extended time, their level may
automatically be lowered.
Second Row Seats
Reclining Seatbacks
To recline the seatback:
1. Lift the lever on the outboard side of the seat.
2. Move the seatback to the desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright
position:
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
1. Lift the lever fully while applying pressure to the
seatback, and the seatback will
return to the upright position.
If the lever is lifted without
applying pressure, the seat will
release to a folded position.
2. Push and pull on the seatback to make sure it is locked.
The second row seats can be folded
for additional cargo space or folded
and tumbled for easy entry and exit
to the third row seat, if equipped.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
58 Seats and Restraints
3. Pull the strap again to releasethe rear of the seat from the
floor. The seat will tumble
forward.
Automatic Fold and Tumble
Feature (If Equipped)
{Warning
Do not leave the second row seat
in a tumbled position while the
vehicle is in motion. A tumbled
seat is not locked. It can move
when the vehicle is in motion.
People in the vehicle could be
injured in a sudden stop or crash.
Be sure to return the seat to the
passenger seating position before
driving the vehicle. Push and pull
on the seat to make sure it is
locked into place.
{Warning
Automatically folding and
tumbling the seat when someone
is sitting in the seat, could cause
injury to the person sitting there.
Always make sure there is no one
sitting in the seat before pressing
the automatic seat release switch.
Caution
Folding a rear seat with the seat
belts still fastened may cause
damage to the seat or the seat
belts. Always unbuckle the seat
belts and return them to their
normal stowed position before
folding a rear seat.
The transmission must be in
P (Park) for this feature to work.
Fold the seat to load cargo. Fold
and tumble the seat to gain entry to
the third row. Folding and Tumbling the Seat
To fold and tumble the seat:
1. Make sure that there is nothing under, in front of, or on
the seat.
Driver Side Rear Panel Switch
2. Press the automatic seat release switch on the panel
behind the rear doors. The
seatback automatically
folds flat.
3. Press the switch again to release the rear of the seat
from the floor. The seat will
tumble forward.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Seats and Restraints 59
Folding and Tumbling the Seat
from the Cargo Area
1. Second Row Power SeatSwitches, If Equipped
2. Third Row Power Seat Switches, If Equipped
To fold and tumble the seat from the
cargo area:
1. Make sure that there is nothing under, in front of, or on
the seat.
2. Press the switch (1) on the side trim of the cargo area to fold
the seatback. The left switch folds the left
seatback, and the right switch
folds the right seatback.
3. Press the switch again to release the rear of the seat
from the floor. The seat will
tumble forward.
The switches (2) can be used to fold
or fold and unfold the third row
seatbacks from the cargo area. See
Third Row Seats 059.
Returning the Seat to the
Sitting Position
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
To return the seat to the sitting
position from the tumbled position: 1. Pull the seat down until both
sides of the seat are latched to
the floor. Make sure the seat is
securely latched to the floor
before raising the seatback.
If both sides are not latched to
the floor, the seatback will not
raise.
2. Lift the seatback and push it rearward. Push and pull on the
seatback to make sure it is
locked.
Third Row Seats
Folding the Seatback
Caution
Folding a rear seat with the seat
belts still fastened may cause
damage to the seat or the seat
belts. Always unbuckle the seat
belts and return them to their
normal stowed position before
folding a rear seat.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
60 Seats and Restraints
On third row seats, if equipped, the
seatbacks can be folded to increase
cargo space.
Manual Operation
To fold the seatback, if equipped:1. Open the liftgate.
2. Make sure that there is nothing under, in front of, or on
the seat.
3. Make sure the second row seatbacks are in the upright
position.
4. Fully lower the head restraints. See Head Restraints 045.5. Disconnect the rear seat belt
mini-latch using a key in the
slot on the mini-buckle, and let
the belt retract into the
headliner.
7. Stow the mini-latch in the
holder in the headliner.
8. Pull up on the lever on theback of the seat to release the
seatback.
9. Push the seatback forward to lay flat.
10. Repeat the steps for the other seatback, if desired.
Automatic Operation
The transmission must be in
P (Park) for this feature to work.