2020 CHEVROLET SUBURBAN maintenance schedule

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Customer Information 403
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows access to videos,
articles, and vehicle health specific
to your Chevrolet as well as your
OnStar Account information all in
one place.
Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 396.
H:Compare and shop for
Chevrolet and OnStar plans and
Services. View GM Card and
SiriusXM information (if equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or
my.chevrolet.ca (French) to access
similar benefits to the U.S. site.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Customer Information 409
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 079.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
424 Connected Services
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
Index 431
LightingEntry . . . . . . . . . . . . . . . . . . . . . . . . . 174
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Illumination Control . . . . . . . . . . . 173
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Lights Airbag Readiness . . . . . . . . . . . . . 136
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 140
Brake System Warning . . . . . . . 139
Charging System . . . . . . . . . . . . . 137
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 137
Cruise Control . . . . . . . . . . . . . . . . 144
Door Ajar . . . . . . . . . . . . . . . . . . . . . 144
Flash-to-Pass . . . . . . . . . . . . . . . . . 170
Front Fog Lamp . . . . . . . . . . . . . . 144
High-Beam On . . . . . . . . . . . . . . . . 143
High/Low Beam Changer . . . . . 169
Hill Descent Control . . . . . . . . . . 141
Lane Keep Assist . . . . . . . . . . . . . 141
Low Fuel Warning . . . . . . . . . . . . 143
Seat Belt Reminders . . . . . . . . . . 135
Security . . . . . . . . . . . . . . . . . . . . . . 143
StabiliTrak OFF . . . . . . . . . . . . . . . 142
Tire Pressure . . . . . . . . . . . . . . . . . 142
Tow/Haul Mode . . . . . . . . . . . . . . . 140 Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 142
Traction Off . . . . . . . . . . . . . . . . . . . 141
Locking Rear Axle . . . . . . . . . . . . . . 232
Locks Automatic Door . . . . . . . . . . . . . . . . . 25
Delayed Locking . . . . . . . . . . . . . . . . 25
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Lockout Protection . . . . . . . . . . . . . . 26
Power Door . . . . . . . . . . . . . . . . . . . . . 25
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Loss of Control . . . . . . . . . . . . . . . . . 190
Low Fuel Warning Light . . . . . . . . . 143
Low-Profile Tires . . . . . . . . . . . . . . . . 332
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 94
Lumbar Adjustment . . . . . . . . . . . . . . 48 Front Seats . . . . . . . . . . . . . . . . . . . . . 48
M
Magnetic Ride Control . . . . . . . . . . 232
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 395
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 389
Maintenance Schedule . . . . . . . . . 383 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 392
Transfer Case . . . . . . . . . . . . . . . . 222
Malfunction Indicator Lamp . . . . . 137
Manual Mode . . . . . . . . . . . . . . . . . . . 219
Memory Seats . . . . . . . . . . . . . . . . . . . 50
Messages Engine Power . . . . . . . . . . . . . . . . 154
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 153
Vehicle Speed . . . . . . . . . . . . . . . . 154
Mirror
Child-View . . . . . . . . . . . . . . . . . . . . . . 40
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 40
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 38
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 36
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 37
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manual Rearview . . . . . . . . . . . . . . . 39
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Tilt in Reverse . . . . . . . . . . . . . . . . . . 39
Mirrors, Interior Rearview . . . . . . . . 39
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 339