Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
OnStar 309
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0195. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
Connected Services 313
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 313
Connections . . . . . . . . . . . . . . . . . . 314
Diagnostics . . . . . . . . . . . . . . . . . . . 316
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
314 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
Connected Services 315
3. To change the SSID orpassword, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped. .
Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media. Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
316 Connected Services
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
Index 319
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 63
Older Children . . . . . . . . . . . . . . . . . . 56
Securing . . . . . . . . . . . . . . . . . . . . 71, 73
Systems . . . . . . . . . . . . . . . . . . . . . . . . 60
Circuit Breakers . . . . . . . . . . . . . . . . 226
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 264
Interior Care . . . . . . . . . . . . . . . . . . 269
Climate Control Systems . . . . . . . 143 Air Conditioning . . . . . . . . . . . . . . 143
Heating . . . . . . . . . . . . . . . . . . . . . . . 143
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Cluster, Instrument . . . . . . . . . . . . . . 84
Clutch, Hydraulic . . . . . . . . . . . . . . . 206
Collision Damage Repair . . . . . . . 298
Compact Spare Tire . . . . . . . . . . . . 256
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 76
Compass . . . . . . . . . . . . . . . . . . . . . . . . 82
Connected Services Connections . . . . . . . . . . . . . . . . . . 314
Diagnostics . . . . . . . . . . . . . . . . . . . 316
Navigation . . . . . . . . . . . . . . . . . . . . 313
Connections Connected Services . . . . . . . . . . 314 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 177
Control of a Vehicle . . . . . . . . . . . . . 150
Convex Mirrors . . . . . . . . . . . . . . . . . . 24
Coolant Engine Temperature
Warning Light . . . . . . . . . . . . . . . . . 95
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 143
Cooling System . . . . . . . . . . . . . . . . . 208
Courtesy Lamps . . . . . . . . . . . . . . . . 113
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 297
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Covers
Wheel . . . . . . . . . . . . . . . . . . . . . . . . 247
Cruise Control . . . . . . . . . . . . . . . . . . 179 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Customer Assistance . . . . . . . . . . . 294 Offices . . . . . . . . . . . . . . . . . . . . . . . . 293
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 294
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 300
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 291 Cybersecurity . . . . . . . . . . . . . . . . . . . 303
D
Damage Repair, Collision . . . . . . . 298
Danger, Warning, and Caution . . . . 3
Data Collection
OnStar . . . . . . . . . . . . . . . . . . . . . . . 304
Data Recorders, Event . . . . . . . . . 303
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 110
Defensive Driving . . . . . . . . . . . . . . . 150
Delayed Locking . . . . . . . . . . . . . . . . . 18
Diagnostics Connected Services . . . . . . . . . . 316
Distracted Driving . . . . . . . . . . . . . . . 149
Dome Lamps . . . . . . . . . . . . . . . . . . . 113
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . 98
Delayed Locking . . . . . . . . . . . . . . . . 18
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . 290
Driver Assistance Systems . . . . . 182
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . 98
Driving
Better Fuel Economy . . . . . . . . . 149
Defensive . . . . . . . . . . . . . . . . . . . . . 150
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
Index 321
Fuel (cont'd)Low Fuel Warning Light . . . . . . . . . 96
Prohibited Fuels . . . . . . . . . . . . . . 192
Recommended . . . . . . . . . . . . . . . 191
Top Tier . . . . . . . . . . . . . . . . . . . . . . 191
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 226
Fuses and Circuit Breakers . . . 226
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 229
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 219
GaugesFuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Odometer . . . . . . . . . . . . . . . . . . . . . . . 86
Speedometer . . . . . . . . . . . . . . . . . . . 86
Tachometer . . . . . . . . . . . . . . . . . . . . . 86
Trip Odometer . . . . . . . . . . . . . . . . . . 86
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . 83
General Information Service and Maintenance . . . . . 273
Towing . . . . . . . . . . . . . . . . . . . . . . . . 195
Vehicle Care . . . . . . . . . . . . . . . . . . 197
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 76 GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 295
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 220
Hazard Warning Flashers . . . . . . . 112
Head Restraints . . . . . . . . . . . . . . . . . 30
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 220
Automatic . . . . . . . . . . . . . . . . . . . . . . 111
Bulb Replacement . . . . . . . . . . . . 220
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . .110
Flash-to-Pass . . . . . . . . . . . . . . . . . .110
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 221
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 221
High-Beam On Light . . . . . . . . . . . . 97
High/Low Beam Changer . . . . . .110
Lamps On Reminder . . . . . . . . . . . 97
Heated Front Seats . . . . . . . . . . . . . . 33
Heated Mirrors . . . . . . . . . . . . . . . . . . . 25
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 166
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 143
High-Beam On Light . . . . . . . . . . . . . 97 Hill and Mountain Roads . . . . . . . . 153
Hill Start Assist (HSA) . . . . . . . . . . 177
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Hood Ajar Light . . . . . . . . . . . . . . . . . . 98
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 37
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Hydraulic Clutch . . . . . . . . . . . . . . . . 206
I
Ignition Positions . . . . . . . . . . 160, 162
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 217
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 22 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Indicator
Owner Manual . . . . . . . . . . . . . . . . . . 91
Vehicle Ahead . . . . . . . . . . . . . . . . . . 93
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 57
Information Publication Ordering . . . . . . . . . . 300
Instrument Cluster . . . . . . . . . . . . . . . 84
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 25
Introduction . . . . . . . . . . . . . . . . . . 2, 116
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
322 Index
J
JackAuxiliary . . . . . . . . . . . . . . . . . . . . . . 127
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 257
K
Keyless Entry
Remote (RKE) System . . . . . 10, 13
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 233
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . .113
Daytime Running (DRL) . . . . . . .110
Dome . . . . . . . . . . . . . . . . . . . . . . . . . .113
Exterior Controls . . . . . . . . . . . . . . 109
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . .110
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . .115
License Plate . . . . . . . . . . . . . . . . . 224
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . 89
On Reminder . . . . . . . . . . . . . . . . . . . 97 Lamps (cont'd)
Reading . . . . . . . . . . . . . . . . . . . . . . .114
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 189
Lane Departure Warning Light . . . 93
Lap-Shoulder Belt . . . . . . . . . . . . . . . 39
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 70
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 63
LED Lighting . . . . . . . . . . . . . . . . . . . . 221
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . .114
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Illumination Control . . . . . . . . . . . .113
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Lights Airbag Readiness . . . . . . . . . . . . . . . 87
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . . . 92
Brake System Warning . . . . . . . . . 91
Charging System . . . . . . . . . . . . . . . 89
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . 89
Cruise Control . . . . . . . . . . . . . . . . . . 97
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . 98 Lights (cont'd)
Engine Coolant Temperature
Warning . . . . . . . . . . . . . . . . . . . . . . . 95
Engine Oil Pressure . . . . . . . . . . . . 96
Flash-to-Pass . . . . . . . . . . . . . . . . . .110
Front Fog Lamp . . . . . . . . . . . . . . . . 97
High-Beam On . . . . . . . . . . . . . . . . . . 97
High/Low Beam Changer . . . . . .110
Hood Ajar . . . . . . . . . . . . . . . . . . . . . . 98
Immobilizer . . . . . . . . . . . . . . . . . . . . . 96
Lane Departure Warning . . . . . . . . 93
Low Fuel Warning . . . . . . . . . . . . . . 96
Operate Pedal . . . . . . . . . . . . . . . . . . 92
Reduced Engine Power . . . . . . . . 97
Seat Belt Reminders . . . . . . . . . . . . 87
Service Vehicle Soon . . . . . . . . . . . 91
StabiliTrak OFF . . . . . . . . . . . . . . . . . 94
Tire Pressure . . . . . . . . . . . . . . . . . . . 95
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . 94
Traction Off . . . . . . . . . . . . . . . . . . . . . 94
Ultrasonic Parking Sensor . . . . . . 93
Up-Shift . . . . . . . . . . . . . . . . . . . . . . . . 92
Warning, Power Steering . . . . . . . 93
Locks Automatic Door . . . . . . . . . . . . . . . . . 18
Delayed Locking . . . . . . . . . . . . . . . . 18
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17