
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 417
The jump start positive post (3) and
the negative grounding point (4) for
the discharged battery are on the
passenger side of the vehicle.
The positive jump start connection
for the discharged battery is under a
cover. Slide the cover to expose the
terminal.1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a diesel engine with two
batteries, you should know
before you begin that,
especially in cold weather, you
may not be able to get enough
power from a single battery in another vehicle to start your
diesel engine. If your vehicle
has more than one battery,
using the battery that is closer
to the starter will reduce
electrical resistance. This is
located on the passenger side,
in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an
unwanted ground connection.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) before
setting the parking brake. If you
have a four-wheel-drive vehicle, be sure the transfer
case is in a drive gear, not in
N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 439
.Check starter switch. See Starter
Switch Check 0358.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0359.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0359.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 359.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0361.
. Inspect sunroof track and seal,
if equipped. See Sunroof048. .
Verify spare tire key lock
operation and lubricate as
needed. See Tire Changing
0 402.
. Visually inspect the spare tire to
ensure that it is tightly stowed
under the vehicle. Push, pull,
and try to turn the tire. If the
spare tire moves, tighten as
necessary. See Tire Changing
0 402.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 443
Maintenance Schedule
Additional Required
Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed. Check
engine air filter life percentage and status.
Change engine air filter, if needed.
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
If the vehicle is not equipped with the engine air
filter life system, replace engine air cleaner
filter. (2)@ @@
Inspect evaporative control system. (3)@@@
Replace spark plugs. Inspect spark plug wires.
(Except 2.7L L4 Turbo Engine)@
Replace spark plugs. Inspect spark plug wires.
(2.7L L4 Turbo Engine Only)@ @
Change automatic transmission fluid and filter.@@@
For GVW under 3 900 kg (8,600 lb), change
transfer case fluid, if equipped with 4WD. (4)@@@
For GVW over 3 900 kg (8,600 lb), change
transfer case fluid, if equipped with 4WD. (4)@@@@@@

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
448 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see
“Recommended Fluids and Lubricants”in the Duramax diesel supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission (6-Speed Transmission) DEXRON-VI Automatic Transmission Fluid.
Automatic Transmission (8-Speed Transmission) DEXRON-HP Automatic Transmission Fluid.
Automatic Transmission (10-Speed Transmission) DEXRON ULV Automatic Transmission Fluid.
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL coolant. SeeCooling System 0342.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil
0 335.
Front and Rear Axle Driveshaft Splines Spline Lubricant, Special Lubricant (GM Part No. 19257121, in
Canada 19257122).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Service and Maintenance 449
UsageFluid/Lubricant
Front Axle (Four-Wheel Drive) and Rear Axle See your dealer.
Hydraulic Brake System (Vehicles with DOT 3 brake fluid) DOT 3 Hydraulic Brake Fluid (GM Part No. 19353126, in
Canada 19353127). See
Brake Fluid0353.
Hydraulic Brake System (Vehicles with DOT 4 brake fluid) DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570, in
Canada 19299571). See
Brake Fluid0353.
Hydraulic Power Steering System (2500/3500 Series Only) GM Power Steering Fluid (GM Part No. 19329450, in Canada 19329451).
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate
Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Weatherstrip Conditioning Weatherstrip Lubricant. See your dealer.Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287).Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
OnStar 477
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
To obtain the source code under
GPL, LGPL, MPL, and other open
source licenses, that is contained
in this product, please visit
http://opensource.lge.com. In
addition to the source code, all
referred license terms, warranty
disclaimers, and copyright notices
are available for download. This
offer is valid for a period of three
years after our last shipment of this
product. This offer is valid to anyone
in receipt of this information.
*Provided through LG Electronics
Inc., who is solely responsible for
provisions of related OSS
compliance.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
482 Index
Appearance CareExterior . . . . . . . . . . . . . . . . . . . . . . . 424
Interior . . . . . . . . . . . . . . . . . . . . . . . . 430
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 462
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 264
Assistance Systems for Parking and Backing . . . . . . . . . . 253
Auto Stop Stop/Start System . . . . . . . . . . . . 210
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 41
Door Locks . . . . . . . . . . . . . . . . . . . . . 27
Emergency Braking (AEB) . . . . 266
Headlamp System . . . . . . . . . . . . 165
Transmission . . . . . . . . . . . . . . . . . 217
Transmission Fluid . . . . . . . . . . . 339
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 220
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 359
Auxiliary Roof Mounted Lamp . . . . . . . . . . 168
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 357
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 357B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 172
Load Management . . . . . . . . . . . . 171
Power Protection . . . . . . . . . . . . . 172
Battery - North America . . . . 354, 415
Blade Replacement, Wiper . . . . . 360
Blind Spot Mirrors . . . . . . . . . . . . . . . 41
Brake Electric Boost . . . . . . . . . . . . . . . . . 228
Parking, Electric . . . . . . . . . . . . . . 229
System Warning Light . . . . . . . . 137
Brake Pad Life System . . . . . . . . . 352
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Antilock . . . . . . . . . . . . . . . . . . . . . . . 228
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 230
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Pad Life System . . . . . . . . . . . . . . 352
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 185 AutomaticEmergency (AEB) . . . . . . . . . . . 266
Braking System Front Pedestrian (FPB) . . . . . . . 268
Break-In, New Vehicle . . . . . . . . . . 204 Bulb Replacement
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 365
Halogen Bulbs . . . . . . . . . . . . . . . . 362
Headlamp Aiming . . . . . . . . . . . . . 362
Headlamps . . . . . . . . . . . . . . . . . . . 362
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 363
License Plate Lamps . . . . . . . . . 366
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 364
Buying New Tires . . . . . . . . . . . . . . . 395
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 118
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 325
California Proposition
65 Warning . . . . . . . . . .325, 354, 415, Back Cover
Canadian Vehicle Owners . . . . . . . . 2

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 483
Capacities andSpecifications . . . . . . . . . . . . . . . . . 454
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 216
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 29
Winter Driving . . . . . . . . . . . . . . . . 194
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . .113
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 111
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 365
Center Seat . . . . . . . . . . . . . . . . . . . . . 53
Chains, Tire . . . . . . . . . . . . . . . . . . . . 400
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 121
Charging System Light . . . . . . . . . 134
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 135
Ignition Transmission Lock . . . 359
Child Restraints Infants and Young Children . . . . . 84
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 89
Older Children . . . . . . . . . . . . . . . . . . 82
Securing . . . . . . . . . . . . 102, 105, 106 Child Restraints (cont'd)
Systems . . . . . . . . . . . . . . . . . . . . . . . . 86
Circuit Breakers . . . . . . . . . . . . . . . . 366
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 424
Interior Care . . . . . . . . . . . . . . . . . . 430
Climate Control Systems . . . . . . . 174
Air Conditioning . . . . . . . . . . . . . . 174
Dual Automatic . . . . . . . . . . . . . . . 176
Heating . . . . . . . . . . . . . . . . . . . . . . . 174
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cluster, Instrument . . . . . . . . . . . . . 124
Collision Damage Repair . . . . . . . 465
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .110
Compass . . . . . . . . . . . . . . . . . . . . . . . 118
Connected Services
Connections . . . . . . . . . . . . . . . . . . 479
Diagnostics . . . . . . . . . . . . . . . . . . . 480
Navigation . . . . . . . . . . . . . . . . . . . . 478
Connections
Connected Services . . . . . . . . . . 479
Control Hill Descent . . . . . . . . . . . . . . . . . . 233
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 231
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 139 Control of a Vehicle . . . . . . . . . . . . . 185
Convex Mirrors . . . . . . . . . . . . . . . . . . 37
Coolant
Engine Temperature Gauge . . 131
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 141
Cooling . . . . . . . . . . . . . . . . . . . . 174, 176
Cooling System . . . . . . . . . . . . . . . . . 342
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 464
Cruise Control . . . . . . . . . . . . . . . . . . 239
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Cruise Control, Adaptive . . . . . . . . 242
Cupholders . . . . . . . . . . . . . . . . . . . . . 110
Customer Assistance . . . . . . . . . . . 461 Offices . . . . . . . . . . . . . . . . . . . . . . . . 460
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 461
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 467
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 458
Cybersecurity . . . . . . . . . . . . . . . . . . . 470
D
Damage Repair, Collision . . . . . . . 465
Danger, Warning, and Caution . . . . 3