
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
190 Driving and Operating
Before driving on a hill, assess the
steepness, traction, and
obstructions. If the terrain ahead
cannot be seen, get out of the
vehicle and walk the hill before
driving further.
When driving on hills:
.Use a low gear and keep a firm
grip on the steering wheel.
. Maintain a slow speed.
. When possible, drive straight up
or down the hill.
. Slow down when approaching
the top of the hill.
. Use headlamps even during the
day to make the vehicle more
visible.
{Warning
Driving to the top of a hill at high
speed can cause a crash. There
could be a drop-off, embankment,
cliff, or even another vehicle. You
could be seriously injured or
killed. As you near the top of a
hill, slow down and stay alert. .
Never go downhill forward or
backward with either the
transmission or transfer case in
N (Neutral). The brakes could
overheat and you could lose
control.
{Warning
If the vehicle has the two-speed
automatic transfer case, shifting
the transfer case to N (Neutral)
can cause your vehicle to roll
even if the transmission is in
P (Park). This is because the
N (Neutral) position on the
transfer case overrides the
transmission. You or someone
else could be injured. If leaving
the vehicle, set the parking brake
and shift the transmission to
P (Park). Shift the transfer case to
any position but N (Neutral).
. When driving down a hill, keep
the vehicle headed straight
down. Use a low gear because
the engine will work with the brakes to slow the vehicle and
help keep the vehicle under
control.
{Warning
Heavy braking when going down
a hill can cause your brakes to
overheat and fade. This could
cause loss of control and you or
others could be injured or killed.
Apply the brakes lightly when
descending a hill and use a low
gear to keep vehicle speed under
control.
If a brake fade condition is detected,
a DIC warning message is
displayed. Adjust brake pedal use
and shift to a lower transmission
gear to reduce braking.
If the brakes continue to fade to a
severe condition, additional DIC
messages are displayed. The brake
system warning light will illuminate,
and the vehicle speed may be
limited. See Brake System Warning
Light 0137.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
192 Driving and Operating
Driving in Mud, Sand, Snow,
or Ice
Use a low gear when driving in mud
—the deeper the mud, the lower
the gear. Keep the vehicle moving
to avoid getting stuck.
Traction changes when driving on
sand. On loose sand, such as on
beaches or sand dunes, the tires
tend to sink into the sand. This
affects steering, accelerating, and
braking. Drive at a reduced speed
and avoid sharp turns or abrupt
maneuvers.
Traction is reduced on hard packed
snow and ice and it is easy to lose
control. Reduce vehicle speed when
driving on hard packed snow
and ice.
{Warning
Driving on frozen lakes, ponds,
or rivers can be dangerous. Ice
conditions vary greatly and the
vehicle could fall through the ice;
(Continued)
Warning (Continued)
you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires.
Traction could be lost, and the
vehicle could roll over. Do not
drive through rushing water.
Caution
Do not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive through it slowly. At faster
speeds, water can get into the
engine and cause it to stall. Stalling
can occur if the exhaust pipe is
under water. Do not turn off the
ignition when driving through water.
If the exhaust pipe is under water,
the engine will not start. When going
through water, the brakes get wet
and it may take longer to stop. See
“Driving on Wet Roads” later in this
section.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
Re-install underbody air deflector
and air dam if removed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 193
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, driveline,
steering, suspension, wheels, tires,
and exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. See theMaintenance
Schedule 0437.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.
Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0375.
. Turn off cruise control.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
194 Driving and Operating
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0231.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0228.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
196 Driving and Operating
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See“Rocking the Vehicle to Get It
Out” later in this section.
The Traction Control/Electronic
Stability Control can often help to
free a stuck vehicle. See Traction
Control/Electronic Stability Control
0 231. If TC/ESC cannot free the
vehicle, see “Rocking the Vehicle to
Get it Out” following.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains 0400.
Rocking the Vehicle to Get
It Out
Caution
Do not hold the steering wheel at
full rotation for more than
15 seconds and/or at an elevated
RPM. Damage may occur to the
power steering system and there
may be loss of power steering
assist.
Turn the steering wheel left and
right to clear the area around the
front wheels. Then make sure the
wheels are pointed straight ahead.
For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn
the TCS off. Shift back and forth
between R (Reverse) and a forward
gear, spinning the wheels as little as
possible. To prevent transmission
wear, wait until the wheels stop
spinning before shifting gears. Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. See
Towing the Vehicle
0419. Recovery
hooks can be used, if the vehicle
has them.
Recovery Hooks
{Warning
Never pull on recovery hooks
from the side. The hooks could
break and you and others could
be injured. When using recovery
hooks, always pull the vehicle
from the front.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
222 Driving and Operating
10-Speed Automatic TransmissionGear before shifting from D (Drive) to
L (Manual Mode) 10th 9th 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after shifting from D (Drive) to
L (Manual Mode) - Tow/Haul not engaged L7 L7 L7 L6 L5 L4 L3 L3 L2 L1
Range after shifting from D (Drive) to
L (Manual Mode) - Tow/Haul engaged L7 L7 L6 L5 L4 L3 L3 L3 L2 L1
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0223.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
If the vehicle has an exhaust brake,
it can also be used, but will not
automatically downshift the
transmission. See “Exhaust Brake”
in the Duramax diesel supplement.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Low Traction Mode
If equipped, Low Traction Mode
assists in vehicle acceleration when
road conditions are slippery, such
as with ice or snow. While the
vehicle is at a stop, select L2 using
Range Selection Mode. This will
limit torque to the wheels and help
prevent the tires from spinning.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 223
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce
shift cycling. This provides
increased performance, vehicle
control, and enhanced transmission
and engine cooling when driving
down steep hills or mountain
grades, when towing, or when
hauling heavy loads. SeeDriver
Mode Control 0234 to activate Tow/
Haul Mode.
For vehicles without Driver Mode
Control, press the Tow/Haul button
on the center stack. If equipped, the Stop/Start system
will become unavailable when Tow/
Haul Mode is active.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
See
Manual Mode 0220. Tow/Haul
Mode Grade Braking assists in
maintaining desired vehicle speeds
when driving on downhill grades by
using the engine and transmission
to slow the vehicle.
See Towing Equipment 0292.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive
engages the front axle for extra
traction.
Read the appropriate section for
transfer case operation before
using.
Caution
Do not drive on clean, dry
pavement in 4
mand 4n(if
equipped) for an extended period
of time. These conditions may
cause premature wear on the
vehicle’s powertrain.
Driving on clean, dry pavement in
4
mor 4nmay:
. Cause a vibration to be felt in
the steering system.
. Cause tires to wear faster.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
224 Driving and Operating
{Warning
If equipped with four-wheel drive,
the vehicle will be free to roll if the
transfer case is in N (Neutral),
even when the shift lever is in
P (Park). You or someone else
could be seriously injured. Be
sure the transfer case is in a drive
gear—2
m, 4m, or 4n—or set the
parking brake before placing the
transfer case in N (Neutral). See
Shifting Into Park 0213.
Caution
Extended high-speed operation in
4
nmay damage or shorten the
life of the drivetrain.
An engagement noise and bump is
normal when shifting between 4
n
and 4mor N (Neutral), with the
engine running. Shifting into 4
nwill turn Traction
Control and StabiliTrak/Electronic
Stability Control (ESC) off. See
Traction Control/Electronic Stability
Control 0231.
Automatic Transfer Case
Two-Speed Transfer Case
If equipped, the transfer case
controls are used to shift into and
out of four-wheel drive.
To shift the transfer case, press the
desired button. The graphic in the
instrument cluster will flash while a shift is in progress. The graphic
displayed will change to indicate the
setting requested.
When the shift is complete the
graphic will stop flashing. The DIC
message turns off once the shift is
complete. If the transfer case
cannot complete a shift request, it
will go back to its last chosen
setting.
The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed. See
Recreational Vehicle Towing 0420
or
Towing the Vehicle 0419.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
AUTO (Automatic Four-Wheel
Drive) : Use when road surface
conditions are variable. When
driving in AUTO, the front axle is
engaged, and the vehicle's power is
sent to the front and rear wheels