2020 CHEVROLET SILVERADO service

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
44 Keys, Doors, and Windows
.Tilt
{Warning
The Rear Camera Mirror (RCM)
has a limited view. Portions of the
road, vehicles, and other objects
may not be seen. Do not drive or
park the vehicle using only this
camera. Objects may appear
closer than they are. Check the
outside mirrors or glance over
your shoulder when making lane
changes or merging. Failure to
use proper care may result in
injury, death, or vehicle damage. Troubleshooting
See your dealer for service if a blue
screen and
3are displayed in the
mirror, and the display shuts off.
Also, push the tab as indicated to
return to the automatic
dimming mode.
The Rear Camera Mirror may not
work properly or display a clear
image if:
. There is glare from the sun or
headlamps. This may obstruct
objects from view. If needed,
push the tab to turn off the
display.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 75
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.(Continued)
Warning (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a crash. See
Vehicle Data
Recording and Privacy 0470
and
Event Data Recorders 0470.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
United States

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 77
If the vehicle does not have a rear
seat that will accommodate a
rear-facing child restraint, a
rear-facing child restraint should not
be installed in the vehicle, even if
the airbag is off.
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if:
.The front outboard passenger
seat is unoccupied.
. The system determines an infant
is present in a child restraint.
. A front outboard passenger
takes his/her weight off of the
seat for a period of time.
. There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the front
outboard passenger frontal airbag,
the OFF indicator will light and stay
lit as a reminder that the airbag is
off. See Passenger Airbag Status
Indicator 0133. The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
anytime the system senses that a
person of adult size is sitting
properly in the front outboard
passenger seat.
When the passenger sensing
system has allowed the airbag to be
enabled, the ON indicator will light
and stay lit as a reminder that the
airbag is active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag, depending upon the
person's seating posture and body
build. Everyone in the vehicle who
has outgrown child restraints should
wear a seat belt properly
—whether
or not there is an airbag for that
person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light 0133 for more information,
including important safety
information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if
the system determines that an infant
is present in a child restraint. If a
child restraint has been installed
and the ON indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
80 Seats and Restraints
Warning (Continued)
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0467.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
(Continued)
Warning (Continued)
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring .
Front seats, including stitching,
seams, or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 81
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System
0 75.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0397 for additional
important information.
If a snow plow is added to the
vehicle, the airbags should still work
properly. The airbag systems were
designed to work properly under a
wide range of conditions, including
snow plowing with vehicles that
have the optional snow plow prep
package (RPO VYU). Do not
change or defeat the snow plow's
“tripping mechanism.” If you do, it
can damage the snow plow and the
vehicle, and may cause an airbag
deployment. If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices
0460.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0133.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
(Continued)
Caution (Continued)
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? 071. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
82 Seats and Restraints
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light0133.Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle’s seat belts.
The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below: .
Sit all the way back on the seat.
Do the knees bend at the seat
edge? If yes, continue. If no,
return to the booster seat.
. Buckle the lap-shoulder belt.
Does the shoulder belt rest on
the shoulder? If yes, continue.
If no, try using the rear seat belt
comfort guide, if available. See
“Rear Seat Belt Comfort Guides”
under Lap-Shoulder Belt 065.
If a comfort guide is not
available, or if the shoulder belt
still does not rest on the
shoulder, then return to the
booster seat.
. Does the lap belt fit low and
snug on the hips, touching the
thighs? If yes, continue. If no,
return to the booster seat.
. Can proper seat belt fit be
maintained for the length of the
trip? If yes, continue. If no,
return to the booster seat.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 115
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 116
Steering Wheel Controls . . . . . . 117
Heated Steering Wheel . . . . . . . 117
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Windshield Wiper/Washer . . . . 117
Compass . . . . . . . . . . . . . . . . . . . . . 118
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 118
Power Outlets . . . . . . . . . . . . . . . . 118
Wireless Charging . . . . . . . . . . . . 121
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . 123
Instrument Cluster . . . . . . . . . . . . 124
Speedometer . . . . . . . . . . . . . . . . . 128
Odometer . . . . . . . . . . . . . . . . . . . . . 128
Trip Odometer . . . . . . . . . . . . . . . . 129
Tachometer . . . . . . . . . . . . . . . . . . . 129
Fuel Gauge . . . . . . . . . . . . . . . . . . . 129
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 130
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 131 Voltmeter Gauge . . . . . . . . . . . . . 132
Seat Belt Reminders . . . . . . . . . 132
Airbag Readiness Light . . . . . . . 133
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 133
Charging System Light . . . . . . . 134
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . 135
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . 137
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 137
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 138
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . 138
Four-Wheel-Drive Light . . . . . . . 138
Tow/Haul Mode Light . . . . . . . . . 139
Hill Descent Control Light . . . . 139
Lane Departure Warning (LDW) Light (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 139
Lane Keep Assist (LKA) Light (1500 Series) . . . . . . . . . . . . . . . 139
Vehicle Ahead Indicator . . . . . . 140
Pedestrian Ahead Indicator . . . 140
Traction Off Light . . . . . . . . . . . . . 140
Traction Control System (TCS)/ Electronic Stability Control
Light . . . . . . . . . . . . . . . . . . . . . . . . 140 Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . 141
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . 141
Driver Mode Control Light . . . . 142
Tire Pressure Light . . . . . . . . . . . 142
Engine Oil Pressure Light
(Uplevel Cluster) . . . . . . . . . . . . 143
Low Fuel Warning Light . . . . . . 143
Security Light . . . . . . . . . . . . . . . . . 143
High-Beam On Light . . . . . . . . . . 143
Front Fog Lamp Light . . . . . . . . . 144
Lamps On Reminder . . . . . . . . . 144
Cruise Control Light . . . . . . . . . . 144
Door Ajar Light . . . . . . . . . . . . . . . 144
Information Displays
Driver Information Center (DIC) (Base Level) . . . . . . . . . . . . . . . . 145
Driver Information Center (DIC) (Midlevel and Uplevel) . . . . . . 146
Head-Up Display (HUD) . . . . . . 149
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 152
Engine Power Messages . . . . . 153
Vehicle Speed Messages . . . . . 153
Vehicle Personalization
Vehicle Personalization . . . . . . . 153

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 123
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distribution.
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EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.Warning Lights,
Gauges, and
Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges could
prevent injury.
Some warning lights come on briefly
when the engine is started to
indicate they are working. When
one of the warning lights comes on
and stays on while driving, or when
one of the gauges shows there may
be a problem, check the section that
explains what to do. Waiting to do
repairs can be costly and even
dangerous.