
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
182 Driving and Operating
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 183
Distracted Driving . . . . . . . . . . . . 184
Defensive Driving . . . . . . . . . . . . . 184
Drunk Driving . . . . . . . . . . . . . . . . . 185
Control of a Vehicle . . . . . . . . . . . 185
Braking . . . . . . . . . . . . . . . . . . . . . . . 185
Steering . . . . . . . . . . . . . . . . . . . . . . 185
Off-Road Recovery . . . . . . . . . . . 187
Loss of Control . . . . . . . . . . . . . . . 187
Off-Road Driving . . . . . . . . . . . . . 188
Driving on Wet Roads . . . . . . . . 193
Hill and Mountain Roads . . . . . 194
Winter Driving . . . . . . . . . . . . . . . . 194
If the Vehicle Is Stuck . . . . . . . . 196
Vehicle Load Limits . . . . . . . . . . . 197
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . 202
Starting and Operating
New Vehicle Break-In . . . . . . . . . 204
Ignition Positions (KeylessAccess) . . . . . . . . . . . . . . . . . . . . . 205 Ignition Positions (Key
Access) . . . . . . . . . . . . . . . . . . . . . 207
Starting the Engine . . . . . . . . . . . 209
Stop/Start System . . . . . . . . . . . . 210
Engine Heater . . . . . . . . . . . . . . . . 211
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 213
Shifting Into Park . . . . . . . . . . . . . 213
Shifting out of Park . . . . . . . . . . . 215
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 215
Active Fuel Management . . . . . 215
Extended Parking . . . . . . . . . . . . 216
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 216
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 217
Automatic Transmission
Automatic Transmission . . . . . . 217
Manual Mode . . . . . . . . . . . . . . . . . 220
Tow/Haul Mode . . . . . . . . . . . . . . . 223
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . 223
Brakes
Electric Brake Boost . . . . . . . . . . 228
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 228
Electric Parking Brake . . . . . . . . 229 Brake Assist . . . . . . . . . . . . . . . . . . 230
Hill Start Assist (HSA) . . . . . . . . 231
Ride Control Systems
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . 231
Hill Descent Control (HDC) . . . 233
Driver Mode Control . . . . . . . . . . 234
Limited-Slip Differential . . . . . . . 239
Locking Rear Axle . . . . . . . . . . . . 239
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 239
Adaptive Cruise Control (1500 Series) . . . . . . . . . . . . . . . . . . . . . . 242
Driver Assistance Systems
Driver Assistance Systems . . . 252
Assistance Systems forParking or Backing . . . . . . . . . . 253
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 264
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 264
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 266
Front Pedestrian Braking (FPB) System (1500
Series) . . . . . . . . . . . . . . . . . . . . . . 268
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 270

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
190 Driving and Operating
Before driving on a hill, assess the
steepness, traction, and
obstructions. If the terrain ahead
cannot be seen, get out of the
vehicle and walk the hill before
driving further.
When driving on hills:
.Use a low gear and keep a firm
grip on the steering wheel.
. Maintain a slow speed.
. When possible, drive straight up
or down the hill.
. Slow down when approaching
the top of the hill.
. Use headlamps even during the
day to make the vehicle more
visible.
{Warning
Driving to the top of a hill at high
speed can cause a crash. There
could be a drop-off, embankment,
cliff, or even another vehicle. You
could be seriously injured or
killed. As you near the top of a
hill, slow down and stay alert. .
Never go downhill forward or
backward with either the
transmission or transfer case in
N (Neutral). The brakes could
overheat and you could lose
control.
{Warning
If the vehicle has the two-speed
automatic transfer case, shifting
the transfer case to N (Neutral)
can cause your vehicle to roll
even if the transmission is in
P (Park). This is because the
N (Neutral) position on the
transfer case overrides the
transmission. You or someone
else could be injured. If leaving
the vehicle, set the parking brake
and shift the transmission to
P (Park). Shift the transfer case to
any position but N (Neutral).
. When driving down a hill, keep
the vehicle headed straight
down. Use a low gear because
the engine will work with the brakes to slow the vehicle and
help keep the vehicle under
control.
{Warning
Heavy braking when going down
a hill can cause your brakes to
overheat and fade. This could
cause loss of control and you or
others could be injured or killed.
Apply the brakes lightly when
descending a hill and use a low
gear to keep vehicle speed under
control.
If a brake fade condition is detected,
a DIC warning message is
displayed. Adjust brake pedal use
and shift to a lower transmission
gear to reduce braking.
If the brakes continue to fade to a
severe condition, additional DIC
messages are displayed. The brake
system warning light will illuminate,
and the vehicle speed may be
limited. See Brake System Warning
Light 0137.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
194 Driving and Operating
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0231.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0228.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
196 Driving and Operating
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See“Rocking the Vehicle to Get It
Out” later in this section.
The Traction Control/Electronic
Stability Control can often help to
free a stuck vehicle. See Traction
Control/Electronic Stability Control
0 231. If TC/ESC cannot free the
vehicle, see “Rocking the Vehicle to
Get it Out” following.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains 0400.
Rocking the Vehicle to Get
It Out
Caution
Do not hold the steering wheel at
full rotation for more than
15 seconds and/or at an elevated
RPM. Damage may occur to the
power steering system and there
may be loss of power steering
assist.
Turn the steering wheel left and
right to clear the area around the
front wheels. Then make sure the
wheels are pointed straight ahead.
For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn
the TCS off. Shift back and forth
between R (Reverse) and a forward
gear, spinning the wheels as little as
possible. To prevent transmission
wear, wait until the wheels stop
spinning before shifting gears. Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. See
Towing the Vehicle
0419. Recovery
hooks can be used, if the vehicle
has them.
Recovery Hooks
{Warning
Never pull on recovery hooks
from the side. The hooks could
break and you and others could
be injured. When using recovery
hooks, always pull the vehicle
from the front.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 207
the brake pedal applied, pressing
ENGINE START/STOP button once
will turn the ignition on. Once engine
cranking begins, release the button.
Engine cranking will continue until
the engine starts. SeeStarting the
Engine 0209.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding the ENGINE
START/STOP button for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they
do when the ignition is on, but the
vehicle will not be able to be driven.
The engine will not start in Service
Mode. Press the ENGINE START/
STOP button again to turn the
ignition off.Ignition Positions (Key
Access)
0. Stopping the Engine/LOCK/OFF
1. ACC/ACCESSORY
2. ON/RUN
3. START
The ignition switch has four
positions.
To shift out of P (Park), the ignition
must be ON/RUN and the brake
pedal must be applied. 0 (Stopping the Engine/LOCK/
OFF) :
This position turns off the
vehicle. It also locks the ignition, the
transmission, and the steering
column, if equipped with a locking
steering column.
To turn off the vehicle:
1. Make sure that the vehicle is stopped.
2. Shift to P (Park).
3. Continue to hold the brake pedal, then set the parking
brake. See Electric Parking
Brake 0229.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 209
vehicle must be pushed or towed.
SeeRetained Accessory Power
(RAP) 0213.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position. If the key is left in ON/RUN with the
engine off, the battery could drain
and the vehicle may not start.
3 (START) :
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
returns to ON/RUN for driving.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 318.
Move the shift lever to P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Starting Procedure
1. For Key Access vehicles, turn the ignition key to Start. When
the engine starts, let go of the
key. For Keyless Access
vehicles, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button.
The driver may observe a
minor, and temporary, brake
pedal kickback when starting
the vehicle. This is normal.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it. Operate the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
210 Driving and Operating
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
When the low fuel warning light
is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), hold the ignition switch
in the START position to
continue engine cranking.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the accelerator pedal all the way to
the floor and holding it there
while holding the key in START
or ENGINE START/STOP for
up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down. When the engine
starts, let go of the key or
button and accelerator. If the
vehicle starts briefly but then
stops again, do the same thing.
This clears the extra gasoline
from the engine. Do not race
the engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Stop/Start System
If equipped, the Stop/Start system
will shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may
restart and move unexpectedly.
Always shift to P (Park), and then
turn the ignition off before exiting
the vehicle.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See Tachometer
0 129. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart.
To maintain vehicle performance,
other conditions may cause the
engine to automatically restart
before the brake pedal is released.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 211
Auto Stops may not occur and/or
Auto Starts may occur because:
.The climate control settings
require the engine to be running
to cool or heat the vehicle
interior.
. The vehicle battery charge
is low.
. The vehicle battery has recently
been disconnected.
. Minimum vehicle speed has not
been reached since the last
Auto Stop.
. The accelerator pedal is
pressed.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range.
. The vehicle is in any gear other
than D (Drive).
. Tow/Haul Mode or other driver
modes have been selected.
. The vehicle is on a steep hill or
grade. .
The driver door has been
opened or the driver seat belt
has been unbuckled.
. The hood has been opened.
. The Auto Stop has reached the
maximum allowed time.
Auto Stop Disable Switch
If equipped, the automatic engine
Stop/Start feature can be disabled
and enabled by pressing the switch
with the
hsymbol. Auto Stop is
enabled each time you start the
vehicle. When
his illuminated, the system
is enabled.
Engine Heater
If equipped, the engine heater can
provide easier starting and better
fuel economy during engine
warm-up in cold weather conditions
at or below −18 °C (0 °F). Vehicles
with an engine heater should be
plugged in at least four hours before
starting. An internal thermostat in
the plug-end of the cord may exist,
which will prevent engine heater
operation at temperatures above
−18 °C (0 °F).
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.