2020 CHEVROLET SILVERADO service

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
352 Vehicle Care
Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in Capacities and
Specifications 0454.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change
in many other ways if the wrong
replacement brake parts are
installed or parts are improperly
installed.
Brake Pad Life System
When to Change Brake Pads
This vehicle has a system that
estimates the remaining life of the
front and rear brake pads. Brake
pad life is displayed in the Driver
Information Center (DIC), along with
a percentage for each axle. The
system must be reset every time the
brake pads are changed.
When the system has determined
that the brake pads need to be
replaced, a message will display,
which may include mileage
remaining.
Brake pads should always be
replaced as complete axle sets.
How to Reset the Brake Pad
Life System
The system will automatically detect
when significantly worn brake pads
are replaced. When the ignition is
turned on after new pads and wear
sensors are installed, a message
will display. Follow the prompts to
reset the system.
The brake pad life system can also
be manually reset: 1. Display Brake Pad Life on the DIC. See Driver Information
Center (DIC) (Base Level)
0 145 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0146.
2. Press the thumbwheel or the trip odometer reset stem if the
vehicle does not have DIC
buttons. Select front or rear
pads as appropriate.
3. Select YES on the confirmation message, or press the trip
odometer reset stem on a base
level DIC. Repeat for pads on
the other axle if they were also
replaced.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 357
1. Fill Plug
2. Drain Plug
To get an accurate reading, the
vehicle should be on a level
surface.
If the level is below the bottom of
the fill plug (1) hole, located on the
transfer case, some lubricant will
need to be added. Add enough
lubricant to raise the level to the
bottom of the fill plug (1) hole. Use
care not to overtighten the plug.When to Change Lubricant
Refer to
Maintenance Schedule
0 437 to determine how often to
change the lubricant.
What to Use
Refer to Recommended Fluids and
Lubricants 0448 to determine what
kind of lubricant to use.
Front Axle
When to Check Lubricant
It is not necessary to regularly
check the front axle fluid unless a
leak is suspected or an unusual
noise is heard. A fluid loss could
indicate a problem. Have it
inspected and repaired. This service
can be complex. See your dealer.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
Rear Axle
When to Check Lubricant
It is not necessary to regularly
check the rear axle fluid unless a
leak is suspected or an unusual
noise is heard. A fluid loss could
indicate a problem. Have it
inspected and repaired. This service
can be complex. See your dealer.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
Noise Control System
NOISE EMISSIONS
WARRANTY
General Motors LLC, warrants to the
first person who purchases this
vehicle for purposes other than
resale and to each subsequent
purchaser that this vehicle as

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 359
1. Before starting this check, besure there is enough room
around the vehicle.
2. Apply both the parking brake and the regular brake.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.
Automatic Transmission
Shift Lock Control
Function Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured. 1. Before starting this check, be
sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the engine off, turn the ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
If equipped with Key Access
ignition, while parked, and with the
parking brake set, try to turn the
ignition off in each shift lever
position. The ignition should turn to
off only when the shift lever is in
P (Park). The ignition key should come out
only when the ignition is off. Contact
your dealer if service is required.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
. To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
360 Vehicle Care
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
. To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
replaced periodically. See
Maintenance Schedule 0437.
Replacement blades come in
different types and are removed in
different ways. For proper type and
length, see Maintenance
Replacement Parts 0450.
Caution
Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
the vehicle warranty. Do not allow
the wiper arm to touch the
windshield.
Front Wiper Blade
Replacement
To replace the wiper blade:
1. Pull the wiper assembly away from the windshield.
2. Lift up on the latch in themiddle of the wiper blade
where the wiper arm attaches.
3. With the latch open, pull the wiper blade down toward the
windshield far enough to
release it from the J-hooked
end of the wiper arm.
4. Remove the wiper blade.
5. Reverse Steps 1–3 for wiper blade replacement.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 361
Glass Replacement
If the windshield or front side glass
must be replaced, see your dealer
to determine the correct
replacement glass.
Windshield Replacement
Driver Assistance Systems
If the windshield needs to be
replaced and the vehicle is
equipped with a front camera sensor
for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement
windshield must be installed
according to GM specifications for
proper alignment. If it is not, these
systems may not work properly, they
may display messages, or they may
not work at all. See your dealer for
proper windshield replacement.
Gas Strut(s)
This vehicle is equipped with gas
strut(s) to provide assistance in
lifting and holding open the hood/
trunk/liftgate system in full open
position.
{Warning
If the gas struts that hold open
the hood, trunk, and/or liftgate fail,
you or others could be seriously
injured. Take the vehicle to your
dealer for service immediately.
Visually inspect the gas struts for
signs of wear, cracks, or other
damage periodically. Check to
make sure the hood/trunk/liftgate
is held open with enough force.
If struts are failing to hold the
hood/trunk/liftgate, do not
operate. Have the vehicle
serviced.
Caution
Do not apply tape or hang any
objects from gas struts. Also do
not push down or pull on gas
struts. This may cause damage to
the vehicle.
See Maintenance Schedule 0437.
Hood

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 375
Wheels and Tires
Tires
Every new GM vehicle has
high-quality tires made by a
leading tire manufacturer. See
the warranty manual for
information regarding the tire
warranty and where to get
service. For additional
information refer to the tire
manufacturer.
{Warning
.Poorly maintained and
improperly used tires are
dangerous.
.Overloading the tires can
cause overheating as a
result of too much
flexing. There could be a
blowout and a serious
crash. SeeVehicle Load
Limits 0197.
(Continued)
Warning (Continued)
.Underinflated tires pose
the same danger as
overloaded tires. The
resulting crash could
cause serious injury.
Check all tires frequently
to maintain the
recommended pressure.
Tire pressure should be
checked when the tires
are cold.
.Overinflated tires are
more likely to be cut,
punctured, or broken by
a sudden impact —such
as when hitting a pothole.
Keep tires at the
recommended pressure.
.Worn or old tires can
cause a crash. If the
tread is badly worn,
replace them.
(Continued)
Warning (Continued)
.Replace any tires that
have been damaged by
impacts with potholes,
curbs, etc.
.Improperly repaired tires
can cause a crash. Only
the dealer or an
authorized tire service
center should repair,
replace, dismount, and
mount the tires.
.Do not spin the tires in
excess of 56 km/h
(35 mph) on slippery
surfaces such as snow,
mud, ice, etc. Excessive
spinning may cause the
tires to explode.
All-Season Tires
This vehicle may come with
all-season tires. These tires are
designed to provide good overall
performance on most road surfaces

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 377
All-Terrain Tires
This vehicle may have all-terrain
tires. These tires provide good
performance on most road surfaces,
weather conditions, and for off-road
driving. SeeOff-Road Driving 0188.
The tread pattern on these tires may
wear more unevenly than other
tires. Consider rotating the tires
more frequently than at 12 000 km
(7,500 mi) intervals if irregular wear
is noted when the tires are
inspected. See Tire Inspection
0 392.
Tire Sidewall Labeling
Useful information about a tire is
molded into the sidewall. The
examples show a typical
passenger and light truck tire
sidewall.
Passenger (P-Metric)/Spare Tire
(1) Tire Size:The tire size code
is a combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section.
(2) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(3) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with the
U.S. Department of
Transportation Motor Vehicle
Safety Standards.
DOT Tire Date of
Manufacture
:The last four
digits of the TIN indicate the tire
manufactured date. The first two
digits represent the week
(01-52) and the last two digits,
the year. For example, the third
week of the year 2010 would
have a four-digit DOT date
of 0310.
(4) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT code are the
Tire Identification Number (TIN).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
378 Vehicle Care
The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(5) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(6) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required to
grade tires based on three
performance factors: treadwear,
traction, and temperature
resistance. For more
information, see Uniform Tire
Quality Grading 0397. (7) Maximum Cold Inflation
Load Limit
:Maximum load that
can be carried and the
maximum pressure needed to
support that load. For
information on recommended
tire pressure see Tire Pressure
0 383 and
Vehicle Load Limits 0197.
(8) Temporary Use Only
:Only
use a temporary spare tire until
the road tire is repaired and
replaced. This spare tire should
not be driven on over 112 km/h
(70 mph), or 88 km/h (55 mph)
when pulling a trailer, with the
proper inflation pressure. See
Full-Size Spare Tire 0414.
Light Truck (LT-Metric) Tire
(1) Tire Size:The tire size code
is a combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.
(2) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification