2020 CHEVROLET SILVERADO 2500 ECU

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 9
Keys, Doors, and
Windows
Keys and Locks
Keys (Key Access) . . . . . . . . . . . . . . 9
Keys (Keyless Access) . . . . . . . . 12
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 13
Remote Keyless Entry (RKE) System Operation (Key
Access) . . . . . . . . . . . . . . . . . . . . . . 13
Remote Keyless Entry (RKE) System Operation (Keyless
Access) . . . . . . . . . . . . . . . . . . . . . . 15
Remote Vehicle Start . . . . . . . . . . 24
Door Locks . . . . . . . . . . . . . . . . . . . . 25
Power Door Locks . . . . . . . . . . . . . 26
Delayed Locking . . . . . . . . . . . . . . . 26
Automatic Door Locks . . . . . . . . . 26
Lockout Protection . . . . . . . . . . . . . 27
Safety Locks . . . . . . . . . . . . . . . . . . . 27
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Assist Steps . . . . . . . . . . . . 36
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 37
Vehicle Alarm System . . . . . . . . . 37 Steering Column Lock . . . . . . . . . 38
Immobilizer . . . . . . . . . . . . . . . . . . . . 39
Immobilizer Operation . . . . . . . . . 39
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 40
Manual Mirrors . . . . . . . . . . . . . . . . . 41
Trailer-Tow Mirrors . . . . . . . . . . . . . 41
Power Mirrors . . . . . . . . . . . . . . . . . . 43
Folding Mirrors . . . . . . . . . . . . . . . . . 43
Heated Mirrors . . . . . . . . . . . . . . . . . 44
Automatic Dimming Mirror . . . . . 44
Blind Spot Mirrors . . . . . . . . . . . . . . 44
Reverse Tilt Mirrors . . . . . . . . . . . . 45
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 46
Manual Rearview Mirror . . . . . . . . 46
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 46
Rear Camera Mirror . . . . . . . . . . . . 46
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 48
Manual Windows . . . . . . . . . . . . . . 49
Power Windows . . . . . . . . . . . . . . . 49
Rear Windows . . . . . . . . . . . . . . . . . 51
Sun Visors . . . . . . . . . . . . . . . . . . . . . 51
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 51
Keys and Locks
Keys (Key Access)
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 11
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition, all
door locks, and the glove box.
If equipped with memory seats,
keys 1 and 2 are linked to seating
positions of memory 1 or 2. See
Memory Seats059.
Programming Keys
Follow these procedures to program
up to eight keys to the vehicle. Programming with Two
Recognized Keys
To program a new key:
1. Insert the original, already programmed key in the ignition
and turn the ignition on.
2. Turn the ignition off, and remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn the ignition on.
4. Turn the ignition off, and remove the key.
5. Insert the key to be programmed and turn the
ignition on within five seconds.
6. After a few seconds, the security light will turn off once
the key has been programmed.
7. Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made. Programming without
Recognized Keys
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that owners see their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.
1. Insert the new vehicle key into the ignition.
2. Turn the ignition on. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off.
5. Repeat Steps 2–4 two more times. After the third time, turn
the ignition on; the key is

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
28 Keys, Doors, and Windows
1. Unlock the door and open itfrom the outside.
2. Move the lever up to unlock. Do the same for the other door.Doors
Tailgate
Manual Tailgate
{Warning
It is extremely dangerous to ride
on the tailgate, even when the
vehicle is operated at low speeds.
People riding on the tailgate can
easily lose their balance and fall
in response to vehicle
maneuvers. Falling from a moving
vehicle may result in serious
injuries or death. Do not allow
people to ride on the tailgate. Be
sure everyone in your vehicle is in
a seat and using a seat belt
properly.
Use the key to unlock the tailgate.
Open the tailgate by lifting up on its
handle while pulling the
tailgate down.
To shut the tailgate, firmly push it
upward until it latches. After closing the tailgate, pull it back
to be sure it is latched securely.
Some tailgates have an electric
latch. If the battery is disconnected
or has low voltage, the tailgate will
not open. The tailgate will resume
operation when the battery is
reconnected or recharged.Power Release Tailgate
{Warning
Make sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.
Caution
To avoid damage to the tailgate,
make sure the area behind the
tailgate is clear before opening it.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 29
In the case of a dead battery, the
tailgate can be opened manually.
Contact your dealer or Roadside
Assistance.
If equipped, to lock or unlock the
tailgate, use the RKE transmitter or
the key. SeeRemote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
The vehicle must be in P (Park).
To open the tailgate:
. Press
xtwice quickly on the
RKE transmitter until the tailgate
moves.
. Press5on the center stack.
.
Press the touch pad on the
tailgate handle after unlocking all
doors. Use the top of the tailgate
to pull against if assistance is
required. If equipped with
Keyless Access, a locked
tailgate can be opened if the
RKE transmitter is within
1 m (3 ft).
To close the tailgate, firmly push it
upward until it latches. Pull it back
to be sure it is latched securely.
Power Tailgate
{Warning
Make sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 33
.Press5on the center stack.
. Press the lower touch pad on
the tailgate handle after
unlocking all doors. Use the top
of the tailgate to pull against if
assistance is required.
To close the primary tailgate, firmly
push it upward until it latches. Pull it
back to be sure it is latched
securely.To open the inner tailgate, press the
upper touch pad on the tailgate
handle after unlocking all doors. Pull
the top of the tailgate to open.
Caution
Do not open the inner tailgate
with the primary tailgate open if
there is a hitch ball or trailer
attached. This may damage the
tailgate.
To close the inner tailgate with the
primary tailgate closed, firmly push
or pull it upward until it latches. Pull
it back to be sure it is latched
securely.
To close the inner tailgate with the
primary tailgate open:
. Hold the primary tailgate and
firmly close the inner tailgate.
. Raise the inner tailgate so it
meets the primary tailgate and
close together at the same time.
When using the tailgate step as a
load stop, the load must be secured
as the load could shift. See Cargo
Tie-Downs 0116.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 35
The assist handle helps with
entering the pickup box. To use:1. Lift up on the handle until it locks in the open position.
2. To return the assist handle, pull the release lever toward the
ball end of the handle and push
the handle back to the closed
position.
Applying Loads to Tailgates
Caution
Do not put ramp loads on the
inner tailgate alone. Damage to
the inner tailgate may occur.
Preferred MethodAlternate Method
When applying any load to the
tailgate, distribute the weight evenly
across the width of the tailgate. This
applies to all tailgate types.
. Use a load-distributing
member (1).
. Secure the ramp to the
bumper (2).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 37
.Pressjagain to return to
normal operation.
Enable/Disable
To enable or disable the power
assist steps, press and hold
jfor
four seconds. A DIC message
displays.
Cleaning
Clean the power assist steps
regularly. For an automatic car
wash, extend the steps while in
N (Neutral) using the center stack
switch. The steps will stow when
shifting into D (Drive).
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system. Fast Flash :
Vehicle is unsecured.
A door or the hood is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds, the alarm system will arm and the
indicator light will begin to
slowly flash. Pressing
Qon the
RKE transmitter a second time
will bypass the 30-second
delay and immediately arm the
alarm system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 39
open the driver door to reset the
system. Then turn the vehicle on
and immediately turn the
steering wheel side to side for
about 15 seconds. In some
cases, it may take significant
force to unbind the column.
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
See Radio Frequency Statement
0 471.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed. The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the ignition is turned
from off to on.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
RKE transmitter will start the
vehicle. If the transmitter is ever
damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on. If the
engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears tobe undamaged, try another
transmitter. Or, you may try placing
the transmitter in the transmitter
pocket located in the center
console. See
Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
If the ignition mode will not change
with the other transmitter or with the
transmitter in the transmitter pocket,
your vehicle needs service. If the
ignition does change modes, the
first transmitter may be faulty. See
your dealer who can service the
theft-deterrent system and have a
new RKE transmitter programmed to
the vehicle.
It is possible for the immobilizer
system to learn new or replacement
RKE transmitters. Up to eight
transmitters can be programmed for
the vehicle. To program additional
transmitters, see "Programming