2020 CHEVROLET SILVERADO 2500 automatic transmission

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 241
characteristics of four-wheel-drive
low (4
n) without the torque
capabilities.
Use when:
. Traveling on very rough roads at
very low speeds, such as a
two-track or heavily rutted road.
. Traveling slowly in grassy fields.
. Pulling a boat out of the water
on a trailer.
. Using the vehicle for public
off-road recreational driving. See
Off-Road Driving 0191 and
Hill and Mountain Roads 0197.
When in Terrain Mode, the vehicle
will shift automatically but may hold
a lower gear longer to maximize
engine torque. The steering will
change to provide more precise
control. A unique pedal map, transmission shift pattern, and rpm
control are utilized to give better
control at lower speeds and over
rough terrain. When the vehicle
comes to a stop, Vehicle Hold is
engaged. TCS will be optimized for
maximum torque transfer across
axles, and Active Braking During Lift
Throttle will be engaged.
Active Braking During Lift Throttle:
.
Automatically applies light
braking, similar to heavy engine
braking of four-wheel-drive low.
. Applies light braking in D (Drive)
until the vehicle is at idle
speeds. In Manual L1 and
Manual L2, moderate braking
may stop the vehicle.
. Reduces trailer braking.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 245
.To increase vehicle speed in
small increments, press +RES
up briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0127.
The increment value used depends
on the units displayed.
Reducing Speed While Using
Cruise Control
Do one of the following:
. Press and hold SET– down until
the desired lower speed is
reached, then release it.
. To slow down in small
increments, press SET– down
briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) slower.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0127.
The increment value used depends
on the units displayed. Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle will slow down to the
previously set cruise speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
pressing SET–
will result in cruise
control set to the current vehicle
speed.
Using Cruise Control on Hills
How well the cruise control works
on hills depends on the vehicle
speed, the load, and the steepness
of the hills. When going up steep
hills, pressing the accelerator pedal
may be necessary to maintain
vehicle speed.
While going downhill, cruise braking
helps maintain driver selected
speed.
Cruise Grade Braking is enabled
when the vehicle is started and
cruise control is active. It is not
enabled in Range Selection Mode. It assists in maintaining driver
selected speed when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.
For other forms of descent control,
see
Hill Descent Control (HDC)
0 237, Automatic Transmission
0 221, and Tow/Haul Mode 0226.
Ending Cruise Control
There are four ways to end cruise
control:
. Step lightly on the brake pedal.
. Press
*.
. Shift the transmission to
N (Neutral).
. To turn off cruise control,
press
5.
Erasing Speed Memory
The cruise control set speed is
erased from memory if
5is pressed
or the ignition is turned off.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
288 Driving and Operating
important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
. State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing.
. Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle. .
Vehicles can tow in D (Drive).
Tow/Haul Mode is recommended
for heavier trailers. See Tow/
Haul Mode 0226. If the
transmission downshifts too
often, a lower gear may be
selected using Manual Mode.
See Manual Mode 0224.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA) .
Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer: . Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
304 Driving and Operating
lamp circuits on the trailer. DIC
messages and Trailering App alerts
may be displayed if lighting circuit
issues are detected on the trailer.
Pressing START LIGHT TEST in the
Trailering App automatically
activates the trailer lamps. The
Trailering App is not a substitute for
manually inspecting your trailer
lamps. SeeTrailering App 0310.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals will illuminate to indicate
the vehicle is turning, changing
lanes, or stopping. When towing a
trailer, the arrows on the instrument
cluster will illuminate even if the
trailer is not properly connected or
the bulbs are burned out.
Tow/Haul Mode
For instructions on how to enter
Tow/Haul Mode, see Driver Mode
Control 0238.
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. See Tow/Haul Mode 0226. Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle's Gross
Combined Weight Rating (GCWR).
See
“Trailer Weight ”under Trailer
Towing 0292.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. Through rolling terrain.
. In stop-and-go traffic.
. In busy parking lots.
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics,
heavy or light steering efforts, and
reduced fuel economy.Integrated Trailer Brake
Control System
The vehicle may have an Integrated
Trailer Brake Control (ITBC) system
for use with electric trailer brakes or
most electric over hydraulic trailer brake systems. These instructions
apply to both types of electric trailer
brakes.
This symbol is on the Trailer Brake
Control Panel on vehicles with an
ITBC system. The power output to
the trailer brakes is proportional to
the amount of vehicle braking. This
available power output to the trailer
brakes can be adjusted to a wide
range of trailering situations.
The ITBC system is integrated with
the vehicle’
s brake, antilock brake,
and StabiliTrak/Electronic Stability
Control (ESC) systems. In trailering
conditions that cause the vehicle’s
antilock brake or StabiliTrak/ESC
systems to activate, power sent to
the trailer's brakes will be
automatically adjusted to minimize

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
310 Driving and Operating
Trailer Tires
Special Trailer (ST) tires differ from
vehicle tires. Trailer tires are
designed with stiff sidewalls to help
prevent sway and to support heavy
loads. These features can make it
difficult to determine if the trailer tire
pressures are low only based on a
visual inspection.
Always check all trailer tire
pressures before each trip when the
tires are cool. Low trailer tire
pressure is a leading cause of trailer
tire blow-outs.
If the vehicle is equipped with a
trailer tire pressure monitoring
system, see the trailer tire pressure
monitoring system description and
the trailering app.
Trailer tires deteriorate over time.
The trailer tire sidewall will show the
week and year the tire was
manufactured. Many trailer tire
manufacturers recommend
replacing tires more than six
years old.Overloading is another leading
cause of trailer tire blow-outs. Never
load your trailer with more weight
than the tires are designed to
support. The load rating is located
on the trailer tire sidewall.
Always know the maximum speed
rating for the trailer tires before
driving. This may be significantly
lower than the vehicle tire speed
rating. The speed rating may be on
the trailer tire sidewall. If the speed
rating is not shown, the default
trailer tire speed rating is 105 km/h
(65 mph).
Trailering App
Trailer Light App
If equipped, the Trailer Lights App is
on the Home Page of the
infotainment display.
Touch Start to cycle the trailer lamps
on and off to determine if they are
working. The test follows this
sequence:
1. The running lights turn on first
and remain on throughout the
sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and
45 seconds, or until the test
deactivates.
Touch Stop to stop the test. The test
will automatically end after
one minute and 45 seconds.
The sequence also deactivates
when any of the following occur:
. The ignition is turned off.
. The transmission is shifted out
of P (Park).
. The brake pedal is pressed.
. The turn signal is activated.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 315
Light, Reverse Lights, and Electric
Brakes, if equipped), the view will
display OK.
Connection Problem
If any of the trailer connections are
not detected, a message about the
connection issue will appear on the
Driver Information Center (DIC). The
infotainment display will also show
the connection issue in the
Connection Status view.
Diagnose View
Touch Diagnose to see more
information about the connection
problem.
This view will display the names of
the trailer connector pins, a graphic
of the trailer connector, and a
graphic of the back of the trailer.
Any connector pin that failed will be
amber color, and the location of the
corresponding connection will be
highlighted on the graphic of the
back of the trailer.The Running Lights connection may
not detect partial outages. Activate
the light test to check all trailer
lamps. See
“Light Test”following.
If the trailer is not equipped with
reverse lights or electric brakes and
you are receiving failure messages
in the DIC or on this view, turn off
the Reverse Lights Alert or the
Electric Brakes Alert setting in the
trailer ’s profile page.
Light Test
Touch Start Light Test to cycle the
trailer lights on and off to determine
if they are working. The test follows
this sequence: 1. The running lights turn on first and remain on throughout the
sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times. 5. The reverse lights turn on for
about two seconds.
6. Steps 2–5 repeat for approximately one minute and
45 seconds, or until the test
deactivates.
Touch Stop to stop the test. The test
will automatically end after
one minute and 45 seconds.
The sequence also deactivates
when any of the following occur:
. The ignition is turned off.
. The transmission is shifted out
of P (Park).
. The brake pedal is pressed.
. The turn signal is activated.
. The hazard warning lights are
activated.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 327
Vehicle Care
General Information
General Information . . . . . . . . . . 328
California Proposition65 Warning . . . . . . . . . . . . . . . . . 329
California Perchlorate Materials Requirements . . . . . 329
Accessories and Modifications . . . . . . . . . . . . . . . . 329
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 330
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 330
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 332
Engine Oil . . . . . . . . . . . . . . . . . . . . 339
Engine Oil Life System . . . . . . . 341
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 343
Engine Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . 343
Engine Air Cleaner/Filter . . . . . . 344
Cooling System . . . . . . . . . . . . . . 346
Engine Overheating . . . . . . . . . . 351
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 352
Engine Fan . . . . . . . . . . . . . . . . . . . 353 Power Steering Fluid . . . . . . . . . 353
Washer Fluid . . . . . . . . . . . . . . . . . 354
Brakes . . . . . . . . . . . . . . . . . . . . . . . 355
Brake Pad Life System . . . . . . . 356
Brake Fluid . . . . . . . . . . . . . . . . . . . 357
Battery - North America . . . . . . 358
Four-Wheel Drive . . . . . . . . . . . . . 360
Front Axle . . . . . . . . . . . . . . . . . . . . 361
Rear Axle . . . . . . . . . . . . . . . . . . . . 361
Noise Control System . . . . . . . . 361
Starter Switch Check . . . . . . . . . 362
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 363
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 363
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 363
Wiper Blade Replacement . . . . 364
Glass Replacement . . . . . . . . . . 365
Windshield Replacement . . . . . 365
Gas Strut(s) . . . . . . . . . . . . . . . . . . 365
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 366
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 366
Halogen Bulbs . . . . . . . . . . . . . . . . 366
LED Lighting . . . . . . . . . . . . . . . . . 367 Headlamps, Front Turn Signal,
Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 367
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 368
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 369
License Plate Lamp . . . . . . . . . . 369
Electrical System
Electrical System Overload . . . 370
Fuses and Circuit Breakers . . . 370
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 371
Instrument Panel Fuse
Block (Left) . . . . . . . . . . . . . . . . . 374
Instrument Panel Fuse Block (Right) . . . . . . . . . . . . . . . . . . . . . . 376
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 379
All-Season Tires . . . . . . . . . . . . . . 379
Winter Tires . . . . . . . . . . . . . . . . . . 380
Low-Profile Tires . . . . . . . . . . . . . 380
All-Terrain Tires . . . . . . . . . . . . . . . 381
Tire Sidewall Labeling . . . . . . . . 381
Tire Designations . . . . . . . . . . . . . 383
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 385

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 343
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. This vehicle is not
equipped with a transmission fluid
level dipstick. There is a special
procedure for checking and
changing the transmission fluid in
these vehicles. Because this
procedure is difficult, this should be
done at the dealer. Contact the
dealer for additional information or
the procedure can be found in the
service manual. SeePublication
Ordering Information 0470.
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
(Continued)
Caution (Continued)
not be covered by the vehicle
warranty. Always use the correct
automatic transmission fluid. See
Recommended Fluids and
Lubricants0451.
Change the fluid and filter at the
scheduled maintenance intervals
listed in Maintenance Schedule
0 441. Be sure to use the
transmission fluid listed in
Recommended Fluids and
Lubricants 0451.
Engine Air Filter Life
System
If equipped, this feature provides
the engine air filter ’s remaining life
and best timing for a change. The
timing to change an engine air filter
depends on driving and
environmental conditions.
When to Change the Engine
Air Filter
When the Driver Information Center
(DIC) displays a message to replace
the engine air filter at the next oil
change, follow this timing.
When the DIC displays a message
to replace the engine air filter soon,
replace the engine air filter at the
earliest convenience.
The system must be reset after the
engine air filter is changed.
If the DIC displays a message to
check the engine air filter system,
see your dealer.
How to Reset the Engine Air
Filter Life System
To reset:
1. Place the vehicle in P (Park).
2. Display the Air Filter Life on the DIC. See Driver Information
Center (DIC) (Base Level)
0 148 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0149.