2020 CHEVROLET SILVERADO 2500 window

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 435
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed
for the surfaces being cleaned to
prevent permanent damage. Apply
cleaners directly to the cleaning
cloth. Do not spray cleaners on any
switches or controls. Remove
cleaners quickly.
Before using cleaners, read and
follow all safety instructions on the
label. While cleaning the interior,
open the doors and windows to get
proper ventilation.
To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.Never use a razor or any other
sharp object to remove soil from
any interior surface. .
Never use a brush with stiff
bristles.
. Never rub any surface
aggressively or with too much
pressure.
. Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Do not use solutions that contain
strong or caustic soap.
. Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings
Coated moldings should be cleaned.
. When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
436 Vehicle Care
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Service and Maintenance 441
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0339.
Once a Month
. Check the tire inflation
pressures, including the spare.
See Tire Pressure 0387.
. Inspect the tires for wear. See
Tire Inspection 0396.
. Check the windshield washer
fluid level. See Washer Fluid
0 354.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and filter must be changed at least once
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0341.
Engine Air Filter Change
When the REPLACE AT NEXT OIL
CHANGE message displays, the
engine air filter should be replaced
at the next engine oil change. When
the REPLACE ENGINE AIR FILTER
SOON message displays, the
engine air filter should be replaced
at the earliest convenience. Reset
the engine air filter life system after
the engine air filter is replaced. See
Engine Air Filter Life System 0343.
Passenger Compartment Air
Filter
The passenger compartment air
filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle. The filter should be replaced as part
of routine scheduled maintenance.
Inspect the passenger compartment
air filter every 36 000 km/
22,500 miles or two years,
whichever comes first. Replace if
necessary. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
Power Take Off (PTO) and
Extended Idle Use
When the vehicle is used with the
PTO equipment or used in a way
that requires extended idle time,
one hour of use shall be deemed
the same as 53 km (33 mi). See
Driver Information Center (DIC)
(Base Level)
0148 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0149 for
hourmeter, if equipped.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Service and Maintenance 445
Maintenance Schedule
Additional Required
Services - Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Replace hood gas struts and tailgate
dampener. (9)@ @
Replace air conditioning desiccant. (10)
Footnotes—Maintenance
Schedule Additional Required
Services - Normal
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, poor air quality, areas with
high dust levels or are sensitive to
environmental allergens. Filter
replacement may also be needed if
you notice reduced airflow, windows
fogging up, or odors. Your local GM
Service location can help you
determine when it is the right time to
replace your filter. (2)
Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0344.
(3) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced. (5)
Or every five years, whichever
comes first. See Cooling System
0 346.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0357.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0364.
(9) Or every 10 years, whichever
comes first. See Gas Strut(s)0365.
(10) Replace air conditioning
desiccant every seven years.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Service and Maintenance 447
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, poor air quality, areas with
high dust levels or are sensitive to
environmental allergens. Filter
replacement may also be needed if
you notice reduced airflow, windows
fogging up, or odors. Your local GM
Service location can help you
determine when it is the right time to
replace your filter.
(2) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0344.
(3) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
(5)
Or every five years, whichever
comes first. See Cooling System
0 346.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0357.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0364.
(9) Or every 10 years, whichever
comes first. See Gas Strut(s)0365.
(10) Replace air conditioning
desiccant every seven years.Special Application
Services
. Vehicles with Dual Wheels:
Check dual wheel nut torque at
160, 1 600, and 10 000 km (100,
1,000, and 6,000 mi) of driving.
Repeat this service whenever a
tire/wheel is serviced or
removed.
. Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See “Underbody
Maintenance” inExterior Care
0 429.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 493
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 455
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 448
Maintenance Schedule . . . . . . . . . 441 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 451
Transfer Case . . . . . . . . . . . . . . . . 227
Malfunction Indicator Lamp . . . . . 138
Manual Mirrors . . . . . . . . . . . . . . . . . . 41
Manual Mode . . . . . . . . . . . . . . . . . . . 224
Manual Windows . . . . . . . . . . . . . . . . 49
Memory Seats . . . . . . . . . . . . . . . . . . . 59
Messages
Engine Power . . . . . . . . . . . . . . . . 156
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 155
Vehicle Speed . . . . . . . . . . . . . . . . 156
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 46
Mirrors Automatic Dimming . . . . . . . . . . . . . 44
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 46
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 44
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 40
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 43
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44 Mirrors (cont'd)
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 41
Manual Rearview . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 45
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 41
Mirrors, Interior Rearview . . . . . . . . 46
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Driver Control . . . . . . . . . . . . . . . . . 238
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 389
N
NavigationConnected Services . . . . . . . . . . 483
New Vehicle Break-In . . . . . . . . . . . 208
Noise Control System . . . . . . . . . . 361
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 131 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 191 Driving . . . . . . . . . . . . . . . . . . . . . . . . 191
Recovery . . . . . . . . . . . . . . . . . . . . . 190
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 339
Engine Oil Life System . . . . . . . 341
Engine Oil Pressure Gauge . . . 133 Oil (cont'd)
Pressure Light . . . . . . . . . . . . . . . . 146
Older Children, Restraints . . . . . . . 85
Online Owner Center . . . . . . . . . . . 464
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 474
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 477
OnStar Emergency . . . . . . . . . . . . . 476
OnStar Overview . . . . . . . . . . . . . . . 475
OnStar Security . . . . . . . . . . . . . . . . 477
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 352
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 170
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 122
Overheated Engine
Protection Operating Mode . . . . 352
Overheating, Engine . . . . . . . . . . . . 351
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 218
Park Assist . . . . . . . . . . . . . . . . . . . . . 257

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
494 Index
ParkingBrake and P (Park)
Mechanism Check . . . . . . . . . . 363
Extended . . . . . . . . . . . . . . . . . . . . . 219
Over Things That Burn . . . . . . . 219
Parking or Backing Assistance Systems . . . . . . . . . . 257
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 136
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Passenger Sensing System . . . . . 78
Pedestrian Ahead Indicator . . . . . 143
Perchlorate Materials Requirements, California . . . . . . 329
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 156
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . . . 326
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 26
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outlets . . . . . . . . . . . . . . . . . . . . . . . 122
Protection, Battery . . . . . . . . . . . . 175
Retained Accessory (RAP) . . . 216
Seat Adjustment . . . . . . . . . . . . . . . . 56
Steering Fluid . . . . . . . . . . . . . . . . . 353
Windows . . . . . . . . . . . . . . . . . . . . . . . 49 Power Assist Steps . . . . . . . . . . . . . . 36
Pregnancy, Using Seat Belts . . . . 70
Privacy
Vehicle Data Recording . . . . . . . 473
Program Courtesy Transportation . . . . . . 467
Prohibited Fuels . . . . . . . . . . . . . . . . 281
Proposition
65 Warning,
California . . . . . . . . . . . .329, 358, 419, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 470
R
Radio Frequency Statement . . . . 471
Reading Lamps . . . . . . . . . . . . . . . . . 173
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 361Locking . . . . . . . . . . . . . . . . . . . . . . . 243
Rear Camera Mirror . . . . . . . . . . . . . 46
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 63 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 64
Rear Storage . . . . . . . . . . . . . . . . . . . 114
Rear Vision Camera (RVC) . . . . . 257
Rear Windows . . . . . . . . . . . . . . . . . . . 51
Rearview Mirrors . . . . . . . . . . . . . . . . 46 Automatic Dimming . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . 57 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 451
Records Maintenance . . . . . . . . . . . . . . . . . . 455
Recreational Vehicle Towing . . . . 424
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 465
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 13, 15
Remote Vehicle Start . . . . . . . . . . . . 24
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 365
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 84
Maintenance . . . . . . . . . . . . . . . . . . 453
Replacing Airbag System . . . . . . . . 84
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 105
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 72
Reporting Safety Defects Canadian Government . . . . . . . . 472
General Motors . . . . . . . . . . . . . . . 472
U.S. Government . . . . . . . . . . . . . 471
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 91

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 497
Towing (cont'd)General Information . . . . . . . . . . 287
Recreational Vehicle . . . . . . . . . . 424
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 292
Trailer Sway Control (TSC) . . . 308
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 424
Traction Limited-Slip Differential . . . . . . . 243
Off Light . . . . . . . . . . . . . . . . . . . . . . 143
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 235
Trailer Sway Control (TSC) . . . . . . . . . . 308
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 41
Towing . . . . . . . . . . . . . . . . . . . . . . . . 292
Trailer Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Trailering App . . . . . . . . . . . . . . . . . . 310
Transfer Case . . . . . . . . . . . . . . . . . . 227
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 221
Fluid, Automatic . . . . . . . . . . . . . . 343
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 467
Trip Odometer . . . . . . . . . . . . . . . . . . 131
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . . 206 Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 170
Turn Signal Bulb Replacement . . . . . . . . . . . . 368
U
Underseat Storage . . . . . . . . . . . . . 114
Uniform Tire Quality Grading . . . 401
Universal Remote System . . . . . . 161Operation . . . . . . . . . . . . . . . . . . . . . 164
Programming . . . . . . . . . . . . . . . . . 161
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 37
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 188
Identification Number (VIN) . . . 456
Load Limits . . . . . . . . . . . . . . . . . . . 200
Messages . . . . . . . . . . . . . . . . . . . . 155
Personalization . . . . . . . . . . . . . . . 156
Remote Start . . . . . . . . . . . . . . . . . . . 24
Security . . . . . . . . . . . . . . . . . . . . . . . . 37
Speed Messages . . . . . . . . . . . . . 156
Towing . . . . . . . . . . . . . . . . . . . . . . . . 424
Vehicle Ahead Indicator . . . . . . . . 143 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 387
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 473
Vehicle Security Steering Column Lock . . . . . . . . . . 38
Ventilation, Air . . . . . . . . . . . . . . . . . . 182
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Voltmeter Gauge . . . . . . . . . . . . . . . 135
W
Warning
Brake System Light . . . . . . . . . . . 140
Caution and Danger . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . 277
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 126
Warnings Hazard Flashers . . . . . . . . . . . . . . 169
Washer Fluid . . . . . . . . . . . . . . . . . . . 354
Wheels Alignment and Tire Balance . . 403
Different Size . . . . . . . . . . . . . . . . . 401
Replacement . . . . . . . . . . . . . . . . . 403
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Where to Put the Restraint . . . . . . 91
Windows . . . . . . . . . . . . . . . . . . . . . . . . 48