Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
434 Vehicle Care
2500/3500 Series vehicles, at least
every engine oil change lubricate
the upper and lower control arm ball
joints. Control arm ball joints on
1500 series vehicles are
maintenance-free.
2500/3500 Series vehicles equipped
with steering linkage, at least every
engine oil change lubricate the tie
rod ball joints, idler arm pivot shaft
bearings, idler arm socket, and
pitman arm socket.
Caution
Lubrication of applicable
suspension points should not be
done unless the temperature is
−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstripswith a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect. If equipped
with power assist steps, extend
them and then use a high pressure
wash to clean all joints and gaps.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. Refer to
“Finish Care”
previously in this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 435
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed
for the surfaces being cleaned to
prevent permanent damage. Apply
cleaners directly to the cleaning
cloth. Do not spray cleaners on any
switches or controls. Remove
cleaners quickly.
Before using cleaners, read and
follow all safety instructions on the
label. While cleaning the interior,
open the doors and windows to get
proper ventilation.
To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.Never use a razor or any other
sharp object to remove soil from
any interior surface. .
Never use a brush with stiff
bristles.
. Never rub any surface
aggressively or with too much
pressure.
. Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Do not use solutions that contain
strong or caustic soap.
. Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings
Coated moldings should be cleaned.
. When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
436 Vehicle Care
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Service and Maintenance 439
Service and
Maintenance
General Information
General Information . . . . . . . . . . 439
Maintenance Schedule
Maintenance Schedule . . . . . . . 441
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 447
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . 448
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 451
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . 453
Maintenance Records
Maintenance Records . . . . . . . . 455
General Information
This maintenance section applies to
vehicles with a gasoline engine. For
diesel engine vehicles, see
"Maintenance Schedule" in the
Duramax diesel supplement.
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs. Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
Do not have chemical flushes that
are not approved by GM
performed on the vehicle. The
use of flushes, solvents, cleaners,
or lubricants that are not
(Continued)
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Service and Maintenance 441
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0339.
Once a Month
. Check the tire inflation
pressures, including the spare.
See Tire Pressure 0387.
. Inspect the tires for wear. See
Tire Inspection 0396.
. Check the windshield washer
fluid level. See Washer Fluid
0 354.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and filter must be changed at least once
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0341.
Engine Air Filter Change
When the REPLACE AT NEXT OIL
CHANGE message displays, the
engine air filter should be replaced
at the next engine oil change. When
the REPLACE ENGINE AIR FILTER
SOON message displays, the
engine air filter should be replaced
at the earliest convenience. Reset
the engine air filter life system after
the engine air filter is replaced. See
Engine Air Filter Life System 0343.
Passenger Compartment Air
Filter
The passenger compartment air
filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle. The filter should be replaced as part
of routine scheduled maintenance.
Inspect the passenger compartment
air filter every 36 000 km/
22,500 miles or two years,
whichever comes first. Replace if
necessary. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
Power Take Off (PTO) and
Extended Idle Use
When the vehicle is used with the
PTO equipment or used in a way
that requires extended idle time,
one hour of use shall be deemed
the same as 53 km (33 mi). See
Driver Information Center (DIC)
(Base Level)
0148 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0149 for
hourmeter, if equipped.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
442 Service and Maintenance
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. SeeTire
Rotation 0396.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0339 and
Engine Oil Life System 0341.
. If equipped with the engine air
filter life system, check the air
filter life percentage.
If necessary, replace the engine
air filter and reset the engine air filter life system. See
Engine Air
Filter Life System 0343. If the
vehicle is not equipped with the
engine air filter life system,
inspect the engine air cleaner
filter. See Engine Air Cleaner/
Filter 0344.
. Check engine coolant level. See
Cooling System 0346.
. Check windshield washer fluid
level. See Washer Fluid 0354.
. Check tire inflation pressures,
including the spare. See Tire
Pressure 0387.
. Inspect tire wear. See Tire
Inspection 0396.
. Visually check for fluid leaks.
. Inspect brake system. See
Exterior Care 0429.
. Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing
parts, or signs of wear at least
once a year. See Exterior Care
0 429. If equipped with grease fittings, lubricate the suspension
and steering components every
other oil change for normal
usage and every oil change for
severe usage.
. Inspect power steering for
proper attachment, connections,
binding, leaks, cracks,
chafing, etc.
. Visually inspect drive shafts for
excessive wear, lubricant leaks
or damage including: tube dents,
cracks, constant velocity joint or
universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
missing or loose fasteners.
. Check restraint system
components. See Safety System
Check 071.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
444 Service and Maintenance
Additional Required ServicesMaintenance Schedule
Additional Required
Services - Normal
12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed. Check
engine air filter life percentage and status.
Change engine air filter, if needed.
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
If the vehicle is not equipped with the engine air
filter life system, replace engine air cleaner
filter. (2)@ @@
Inspect evaporative control system. (3)@@@
Replace spark plugs. Inspect spark plug wires.
(Except 2.7L L4 Turbo Engine)@
Replace spark plugs. Inspect spark plug wires.
(2.7L L4 Turbo Engine Only)@ @
For GVW under 3 900 kg (8,600 lb), change
transfer case fluid, if equipped with 4WD. (4)@
For GVW over 3 900 kg (8,600 lb), change
transfer case fluid, if equipped with 4WD. (4)@@@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Service and Maintenance 445
Maintenance Schedule
Additional Required
Services - Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Replace hood gas struts and tailgate
dampener. (9)@ @
Replace air conditioning desiccant. (10)
Footnotes—Maintenance
Schedule Additional Required
Services - Normal
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, poor air quality, areas with
high dust levels or are sensitive to
environmental allergens. Filter
replacement may also be needed if
you notice reduced airflow, windows
fogging up, or odors. Your local GM
Service location can help you
determine when it is the right time to
replace your filter. (2)
Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0344.
(3) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced. (5)
Or every five years, whichever
comes first. See Cooling System
0 346.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0357.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0364.
(9) Or every 10 years, whichever
comes first. See Gas Strut(s)0365.
(10) Replace air conditioning
desiccant every seven years.