2020 CHEVROLET MALIBU emergency towing

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
204 Driving and Operating
.Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer: (Continued)
Warning (Continued)
.Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0163.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads. The trailer structure, the tires, and
the brakes must be all be rated to
carry the intended cargo.
Inadequate trailer equipment can
cause the combination to operate in
an unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps,
tires, and mirrors. See
Towing
Equipment 0208. If the trailer has
electric brakes, start the
combination moving and then
manually apply the trailer brake
controller to check that the trailer
brakes work. During the trip,
occasionally check that the cargo
and trailer are secure and that the
lamps and any trailer brakes are
working.
Towing with a Stability Control
System
When towing, the stability control
system might be heard. The system
reacts to vehicle movement caused
by the trailer, which mainly occurs
during cornering. This is normal
when towing heavier trailers.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Customer Information 325
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
328 Customer Information
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its positionputs you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
323.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 058.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Index 349
DrivingAssistance Systems . . . . . . . . . . 188
Better Fuel Economy . . . . . . . . . 144
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 203
Defensive . . . . . . . . . . . . . . . . . . . . . 145
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 145
Hill and Mountain Roads . . . . . . 149
If the Vehicle is Stuck . . . . . . . . . 151
Loss of Control . . . . . . . . . . . . . . . 148
Off-Road Recovery . . . . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 151
Wet Roads . . . . . . . . . . . . . . . . . . . 148
Winter . . . . . . . . . . . . . . . . . . . . . . . . 150
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 137
E
Electric Parking Brake . . . . . . . . . . 168
Electric Parking Brake Light . . . . 106
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 210
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 243
Fuses and Circuit Breakers . . . 242
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 247 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 242
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 336
Engine Air Cleaner/Filter . . . . . . . . . . . . . 223
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 104
Compartment Overview . . . . . . . 216
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 101
Coolant Temperature Warning Light . . . . . . . . . . . . . . . .110
Cooling System . . . . . . . . . . . . . . . 225
Drive Belt Routing . . . . . . . . . . . . 318
Exhaust . . . . . . . . . . . . . . . . . . . . . . 163
Heater . . . . . . . . . . . . . . . . . . . . . . . . 159
Oil Life System . . . . . . . . . . . . . . . 221
Oil Pressure Light . . . . . . . . . . . . .110
Overheating . . . . . . . . . . . . . . . . . . 228
Power Messages . . . . . . . . . . . . . 120
Running While Parked . . . . . . . . 163
Starting . . . . . . . . . . . . . . . . . . . . . . . 157
Engine Air Filter Life System . . . . 223
Entry Lighting . . . . . . . . . . . . . . . . . . . 131
Equipment, Towing . . . . . . . . . . . . . 208
Event Data Recorders . . . . . . . . . . 332
Exit Lighting . . . . . . . . . . . . . . . . . . . . 131 Extended Parking . . . . . . . . . . . . . . . 162
Extender, Seat Belt . . . . . . . . . . . . . . 52
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 127
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 132
F
Filter,Engine Air Cleaner . . . . . . . . . . . 223
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 127
Flashers, Hazard Warning . . . . . . 128
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 271 Changing . . . . . . . . . . . . . . . . . . . . . 280
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 300
Fluid Automatic Transmission . . . . . . 222
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 231
Washer . . . . . . . . . . . . . . . . . . . . . . . 229
Folding Mirrors . . . . . . . . . . . . . . . . . . 27
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 188
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 329
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 191
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 35