2020 CHEVROLET LOW CAB FORWARD air condition

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
New Vehicle Limited Warranty 3
Chevrolet will provide for repairs to
the vehicle during the warranty
period in accordance with the
following terms, conditions, and
limitations.
What Is Covered
Warranty Applies
This warranty is for Chevrolet Low
Cab Forward Trucks registered in
the United States and normally
operated in the United States, and
is provided to the original and any
subsequent owners of the vehicle
during the warranty period.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect related to
materials or workmanship occurring
during the warranty period. Needed
repairs will be performed using new
or remanufactured parts.No Charge
Warranty repairs, including towing,
parts and labor, will be made at no
charge, with the exception of frame
rails beyond the base warranty
period.
Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Chevrolet Low Cab
Forward truck dealer facility within
the warranty period and request the
needed repairs. A reasonable time
must be allowed for the dealer to
perform necessary repairs.
Warranty Period
The warranty period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for:
.
Gasoline engine powered units
are covered for 3 years or
36,000 miles, whichever comes
first. .
Diesel engine powered units are
covered for 3 years/unlimited
miles.
Except for other coverages listed
here under “What Is Covered” and
those items listed under “What Is
Not Covered” later in this section.
Limited Powertrain Warranty
Coverage
Engine Coverage includes: All
internally lubricated parts, engine oil
cooling hoses and lines. Also
included are all actuators and
electrical components internal to the
engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, and turbocharger.
Timing belts, and other associated
components required in the timing
belt service replacement procedure
are covered until the first scheduled
maintenance interval.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
6 New Vehicle Limited Warranty
Frame Rails
Frame rails and cross members are
covered against defects in materials
or workmanship as follows:
.Gasoline Engine Powered Units:
100% of parts and labor are
covered for 36 months or
36,000 miles, whichever comes
first. After 36 months or
36,000 miles (whichever comes
first), 50% of parts and labor are
covered for up to 60 months/
unlimited miles.
. Diesel Engine Powered Units:
100% of parts and labor are
covered for 36 months/unlimited
miles. After 36 months, 50% of
parts and labor are covered for
up to 60 months/unlimited miles.
Service Adjustment
Service adjustment −minor repairs
not usually associated with the
replacement of parts and not a part
of normal maintenance −are
covered for the first 1 year,
12,000 miles. This includes but is not limited to:
.
Wheel alignment
. Tire balance
. Clutch adjustment
. Door and window adjustment
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction.
Uniform tire wear is a normal
condition, and is not considered a
defect. Road hazard damage such
as punctures, cuts, snags, and
breaks resulting from pothole
impact, curb impact, or from other
objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered.
Also, damage from improper
inflation, overloading, spinning, as
when stuck in mud or snow, tire
chains, racing, improper mounting
or dismounting, misuse, negligence,
alteration, improper repair, accident, collision, fire, vandalism,
or misapplication is not covered.
Damage to wheels or tire sidewalls
caused by automatic car washes or
cleaning agents is not covered.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.
Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the chassis.
. Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
. Alteration, modification or
tampering to the vehicle
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by Chevrolet.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
New Vehicle Limited Warranty 7
.Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
. Installation of non-GM parts.
. Water or fluid contamination.
. Damage resulting from hail,
floods, windstorms, lightning,
and other environmental
conditions.
. Alteration of glass parts by
application of tinting films.
Important: This warranty is void on
vehicle currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss.
Damage or Corrosion Due to
Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
salt from sea air, salt or other
materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water or
flood, windstorm, lightning, the application of chemicals or sealants
subsequent to manufacture, etc. is
not covered. See
“Chemical Paint
Spotting” underThings to Know
About the New Vehicle Limited
Warranty 010 for more details.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance
intervals, fuel, lubricants,
or refrigerants recommended in the
owner manual is not covered.
Damage Due to Contaminated,
Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel
may cause driveability problems
such as hesitation, lack of power,
stalling, or failure to start. They may
also degrade functionality of critical
exhaust emissions components
such as spark plugs, oxygen
sensors, and the catalytic converter.
Damage from poor fuel quality, water contamination, or if the
vehicle requires premium fuel,
operating the vehicle on gasoline
with a Pump Octane less than a 91
(R+M)/2, may not be covered.
Prohibited fuels are: Gasolines
containing any methanol, MMT, an
organometallic octane enhancing
additive, and/or fuels containing
more than 15% ethanol in non-Flex
Fuel Vehicles (FFV).
Please refer to your owner manual
under
“Fuel,” for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com.
Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
10 Things to Know About the New Vehicle Limited Warranty
Warranty Repairs–
Component Exchanges
In the interest of customer
satisfaction, Chevrolet may offer
exchange service on some vehicle
components. This service is
intended to reduce the amount of
time your vehicle is not available for
use due to repairs. Components
used in exchange are service
replacement parts that may be new,
remanufactured, or refurbished.
Remanufactured parts meet
Chevrolet approved service part
requirements and are made from
previously used components in a
process that involves disassembly,
inspection, cleaning, update of
software and replacement of parts
as appropriate, testing and
reassembly.
Refurbished parts meet Chevrolet
approved service part requirements
and are previously used parts that
are inspected, cleaned, tested, and
repackaged. All exchange components used
meet Chevrolet standards and are
warranted the same as new
components. Examples of the types
of components that might be
serviced in this fashion include:
engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and Chevrolet
support the capture, purification,
and reuse of automotive air
conditioning refrigerant gases and
engine coolant. As a result, any
repairs Chevrolet may make to your
vehicle may involve the installation
of purified reclaimed refrigerant and
coolant.
Tire Service
Any authorized Chevrolet Low Cab
Forward Truck or tire dealer for your
brand of tires can assist you with
tire service. If, after contacting one of these dealers, you need further
assistance or you have questions,
contact the Chevrolet Customer
Assistance Center. The toll-free
telephone numbers are listed under
Customer Assistance Offices
029.
Aftermarket Engine
Performance Enhancement
Products and Modifications
Some aftermarket engine
performance products and
modifications promise a way to
increase the horsepower and torque
levels of your vehicle’s powertrain.
You should be aware that these
products may have detrimental
effects on the performance and life
of the engine, exhaust emission
system, transmission, and
drivetrain. The Powertrain has been
designed and built to offer industry
leading durability and performance
in the most demanding applications.
Engine power enhancement
products may enable the engine to
operate at horsepower and torque
levels that could damage, create
failure, or reduce the life of the
engine, engine emission system,

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
Things to Know About the New Vehicle Limited Warranty 11
transmission, and drivetrain.
Damage, failure, or reduced life of
the engine, transmission, emission
system, drivetrain or other vehicle
components caused by aftermarket
engine performance enhancement
products or modifications may not
be covered under your new vehicle
limited warranty.
After-Manufacture
“Rustproofing”
Your Low Cab Forward Truck was
designed and built to resist
corrosion. Application of additional
rust-inhibiting materials is neither
necessary nor required under the
Sheet Metal Coverage. Chevrolet
makes no recommendations
concerning the usefulness or value
of such products.
Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damage
caused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim, and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new
vehicle preparation. If you find any
paint or appearance concerns,
advise your Chevrolet Low Cab
Forward dealer as soon as possible.
Your owner manual has instructions
regarding the care of these items.
Vehicle Operation and Care
Considering the investment you
have made in your Chevrolet, we
know you will want to operate and
maintain it properly. We urge you to
follow the maintenance instructions
in your owner manual.
If you have questions on how to
keep your vehicle in good working
condition, see your Chevrolet Low
Cab Forward dealer, the place many
customers choose to have their
maintenance work done. You can
rely on your Chevrolet Low Cab
Forward dealer to use the proper
parts and repair practices.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can be very
important if a question arises as to
whether a malfunction is caused by
lack of maintenance or a defect in
material or workmanship.
A“Maintenance Record” is provided
in the maintenance schedule
section of the owner manual for
recording services performed.
The servicing Chevrolet Low Cab
Forward dealer can provide a copy
of any warranty repairs for your
records.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and adhere to painted
surfaces on your vehicle. This
damage can take two forms:
blotchy, ring-shaped discolorations,
and/or small irregular dark spots
etched into the paint surface.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
12 Things to Know About the New Vehicle Limited Warranty
Although no defect in the factory
applied paint causes this, Chevrolet
will repair, at no charge to the
owner, the painted surfaces of new
vehicles damaged by this fallout
condition within 12 months or
12,000 miles of purchase,
whichever comes first.
Warranty Coverage–
Extensions
Time Extensions : The New
Vehicle Limited Warranty will be
extended one day for each day
beyond the first 24 hour period in
which your vehicle is at an
authorized Chevrolet Low Cab
Forward dealer facility for warranty
service. You may be asked to show
the repair orders to verify the period
of time the warranty is to be
extended. Your extension rights may
vary depending on state law. Mileage Extensions :
Prior to
delivery, some mileage is put on
your vehicle during testing at the
assembly plant, during shipping,
and while at the Chevrolet Low Cab
Forward dealer facility. The dealer
records this mileage on the first
page of this warranty booklet at
delivery. For eligible vehicles, this
mileage will be added to the
mileage limits of the warranty
ensuring that you receive full benefit
of the coverage. Mileage extension
eligibility:
. Applies only to new vehicles
held exclusively in new vehicle
inventory.
. Does not apply to used vehicles,
GM-owned vehicles, dealer
owned used vehicles, or dealer
demonstrator vehicles.
. Does not apply to vehicles with
more than 1,000 miles on the
odometer even though the
vehicle may not have been
registered for license plates.
Original Equipment Alterations
This warranty does not cover any
damage or failure resulting from
modification or alteration to the
vehicle's original equipment as
manufactured or assembled by
Chevrolet. Examples of the types of
alterations that would not be
covered include cutting, welding,
or disconnecting of the vehicle's
original equipment parts and
components.
Additionally, Chevrolet does not
warranty non-GM parts,
calibrations, and/or software
modifications. The use of parts,
control module calibrations,
software modifications, and/or any
other alterations not issued through
Chevrolet will void the warranty
coverage for those components that
are damaged or otherwise affected
by the installation of the non-GM
part, control module calibration,
software modification, and/or other
alteration.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
16 Emission Control Systems Warranty
the vehicle to fail to conform with
those regulations during the
emission warranty period.
Emission-related defects in the
genuine GM parts listed under the
Emission Warranty Parts List
covered, including related diagnostic
costs, parts, and labor are covered
by this warranty.
Federal Emission Performance
Warranty
Some states and/or local
jurisdictions have established
periodic Chassis Inspection and
Maintenance (I/M) programs to
encourage proper maintenance of
the chassis. If an EPA approved I/M
program is enforced in your area,
you may also be eligible for
Emission Performance Warranty
coverage when all of the following
three conditions are met:
. The Low Cab Forward truck has
been maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
supplied with the chassis. .
The Low Cab Forward truck fails
an EPA approved I/M test during
the emission warranty period.
. The failure results, or will result,
in the owner of the chassis
having to bear a penalty or other
sanctions (including the denial of
the right to use the chassis)
under local, state, or federal law.
Chevrolet warrants that your dealer
will replace, repair, or adjust to GM
specifications, at no charge to you,
any of the parts listed under the
Emission Warranty Parts List 019,
which may be necessary to conform
to the applicable emission
standards. Non-GM parts labeled
“Certified to EPA Standards” are
covered by the Federal Emission
Performance Warranty.
California Emission Control
System Warranty
This section outlines the emission
warranty that Chevrolet provides for
the truck in accordance with the
California Air Resources Board.
Defects in material or workmanship
in GM emission parts may also be covered under the Low Cab
Forward Limited Warranty coverage.
There may be additional coverage
on diesel engine powered units. In
any case, the warranty with the
broadest coverage applies.
This warranty applies if the Low Cab
Forward truck meets both of the
following requirements:
.
The Low Cab Forward truck is
registered in California or other
states adopting California
emission and warranty
regulations.*
. The Low Cab Forward truck is
certified for sale in California as
indicated on the truck emission
control label.
* Important: Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey, New
York, Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington
have California Emissions Warranty
coverage.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
Emission Control Systems Warranty 17
Your Rights and Obligations (For
Chassis Subject to California
Exhaust Emission Standards)
The California Air Resources Board
and General Motors are pleased to
explain the emission control system
warranty on your Low Cab Forward
truck. In California, new trucks must
be designed, equipped, and built to
meet the state’s stringent anti-smog
standards. Chevrolet must warrant
the Low Cab Forward truck
emission control system for the
periods of time and mileage listed
below provided there has been no
abuse, neglect, or improper
maintenance of your Chevrolet Low
Cab Forward truck. The emission
control system may include parts
such as the fuel injection system,
ignition system, catalytic converter,
and engine computer. Also included
are hoses, belts, connectors, and
other emission related assemblies.
Where a warrantable condition
exists, Chevrolet will repair the truck
at no cost to you including
diagnosis, parts, and labor.California Emission Defect and
Emission Performance Warranty
Coverage
For trucks with a GVWR of
14,000 lbs. or less:
.
Coverage on gasoline engine
powered units is for 3 years or
50,000 miles, whichever comes
first. Coverage on diesel engine
powered units is for 3 years or
50,000 miles, whichever comes
first.
‐If your Low Cab Forward truck
fails a smog check inspection,
Chevrolet will make all
necessary repairs and
adjustments to ensure that
your truck passes the
inspection. This is your
Emission Control System
Performance Warranty.
‐ If any emission related part on
your vehicle is defective,
Chevrolet will repair or replace
it. This is your Short term
Emission Defects Warranty. .
For 7 years or 70,000 miles,
whichever comes first, gasoline
or diesel engine powered units
with a GVWR of 14,000 lbs.
or less:
‐If an emission related part
listed in this booklet specially
noted with coverage for
7 years or 70,000 miles is
defective, Chevrolet will repair
or replace it. This is your
Long-term Emission Control
System Defects Warranty.
For trucks with a GVWR of
14,001 lbs. or more:
. Coverage on gasoline engine
powered units is for 5 years or
50,000 miles, whichever comes
first. Coverage on diesel engine
powered units is for 5 years or
100,000 miles or 3000 engine
hours, whichever comes first
‐If any emission related part on
your truck is defective,
Chevrolet will repair or replace
it. This is your Short-term
Emission Defects Warranty.