Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
4 Introduction
Q:Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*:Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7: Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>: Seat Belt Reminders
I:Side Blind Zone Alert
h:Stop/Start
7: Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
6 Introduction
1.Instrument Panel Illumination
Control 0128.
2. Air Vents 0137.
3. Trunk Release. See Trunk
0 20.
Park Assist Button. See
Assistance Systems for
Parking or Backing 0176 (If
Equipped).
Lane Departure Warning
(LDW) Button. See Lane
Departure Warning (LDW)
0 184.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 128.
5. Instrument Cluster 096.
Driver Information Center (DIC)
0 110.
6. Windshield Wiper/Washer 090.
7. Hazard Warning Flashers
0127.
8. Light Sensor. See Automatic
Headlamp System 0127. 9. Storage Area with USB Port
Inside (If Equipped). See
Instrument Panel Storage 084
and “USB Port” in the
infotainment manual.
10. Infotainment 0132.
11. Dual Automatic Climate Control
System 0133.
12. Storage Area with Accessory Power Outlet Inside. See
Center Console Storage 085
and
Power Outlets 092.
13. Heated and Ventilated Front
Seats 040 (If Equipped).
14. Traction Control/Electronic
Stability Control 0163.
15. Shift Lever. See Automatic
Transmission 0158.
16. Ignition Positions 0151.
17. Steering Wheel Controls 089.
Driver Information Center
Buttons. See Driver Information
Center (DIC) 0110.
18. Steering Wheel Controls 089
(Out of View). 19.
Horn 089.
20. Steering Wheel Adjustment
089.
21. Cruise Control 0165 (If
Equipped).
Adaptive Cruise Control 0167
(If Equipped).
Heated Steering Wheel 089 (If
Equipped).
Forward Collision Alert (FCA)
System 0178 (If Equipped).
22. Instrument Panel Storage 084
(If Equipped).
Fuse Cover. See Instrument
Panel Fuse Block 0229.
23. Hood Release. See Hood
0 201.
24. Data Link Connector (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0103.
25. Electric Parking Brake 0161.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
84 Storage
Storage
Storage Compartments
Storage Compartments . . . . . . . . 84
Instrument Panel Storage . . . . . . 84
Glove Box . . . . . . . . . . . . . . . . . . . . . 85
Cupholders . . . . . . . . . . . . . . . . . . . . 85
Center Console Storage . . . . . . . 85
Umbrella Storage . . . . . . . . . . . . . . 86
Additional Storage Features
Cargo Management System . . . 86
Convenience Net . . . . . . . . . . . . . . 87
Storage
Compartments
{Warning
Do not store heavy or sharp
objects in storage compartments.
In a crash, these objects may
cause the cover to open and
could result in injury.
Instrument Panel Storage
If equipped with storage behind the
fuse box cover, push on the cover
and release to open.
If equipped with storage behind the
radio, press
Pand hold to open.
There is a USB port inside. See
“USB Port” in the infotainment
manual.
Press
Pand hold again to close.
Caution
To avoid damage, do not
manually force the display
to move.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
92 Instruments and Controls
Power Outlets
Power Outlets 12 Volt Direct
Current
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
There are two accessory power
outlets:
.Inside the center console
. On the rear of the center
console
The outlet is powered when the
ignition is on or in ACC/
ACCESSORY, or until the driver
door is opened within 10 minutes of
turning off the vehicle. See Retained
Accessory Power (RAP) 0155.
Open the protective cover to use the
accessory power outlet.
Certain electrical accessories may
not be compatible with the
accessory power outlets and could
overload vehicle or adapter fuses.
If there is a problem, see your
dealer. When adding electrical equipment,
be sure to follow the installation
instructions included with the
equipment. See
Add-On Electrical
Equipment 0197.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Always unplug electrical equipment
when not in use and do not plug in
equipment that exceeds the
maximum 20 amps rating.
Wireless Charging
The vehicle may have wireless
charging in the storage bin under
the radio. See Center Console
Storage 085. The system operates
at 145 kHz and wirelessly charges
one Qi compatible smartphone. The power output of the system is
capable of charging at a rate up to
3 amp (15W), as requested by the
compatible smartphone. See
Radio
Frequency Statement 0300.
{Warning
Wireless charging can affect the
operation of an implanted
pacemaker or other medical
devices. If you have one, it is
recommended to consult with
your doctor before using the
wireless charging system.
The vehicle must be on, in ACC/
ACCESSORY, or Retained
Accessory Power (RAP) must be
active. The wireless charging
feature may not correctly indicate
charging when the vehicle is in RAP.
See Retained Accessory Power
(RAP) 0155.
The operating temperature is −20 °C
(−4 °F) to 60 °C (140 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the smartphone.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
128 Lighting
Turn and Lane-Change
Signals
Move the lever all the way up or
down to signal a turn.
An arrow on the instrument cluster
flashes in the direction of the turn or
lane change.
Raise or lower the lever until the
arrow starts to flash to signal a lane
change. Hold it there until the lane
change is completed. If the lever is
briefly pressed and released, the
turn signal flashes three times.
The turn and lane-change signal
can be turned off manually by
moving the lever back to its original
position.If after signaling a turn or lane
change, the arrow flashes rapidly or
does not come on, a signal bulb
may be burned out.
Have any burned out bulbs
replaced. If a bulb is not burned out,
check the fuse. See
Fuses and
Circuit Breakers 0226.
Interior Lighting
Instrument Panel
Illumination Control
The brightness of the instrument
panel lighting and steering wheel
controls can be adjusted.
D:Move the thumbwheel up or
down to brighten or dim the lights.
Courtesy Lamps
The courtesy lamps come on when
any door is opened and the dome
lamp is in the DOOR position.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
154 Driving and Operating
starts briefly but then stops
again, do the same thing. This
clears the extra gasoline from
the engine. Do not race the
engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Engine Heater
The engine coolant heater,
if equipped, can help in cold
weather conditions at or below
−18 °C (0 °F) for easier starting and
better fuel economy during engine
warm-up. Plug in the coolant heater
at least four hours before starting
the vehicle. An internal thermostat
in the plug end of the cord will
prevent engine coolant heater
operation at temperatures above
−18 °C (0 °F).
To Use the Engine Coolant
Heater
1. Turn off the engine.2. Open the hood and unwrap the
electrical cord. The electrical
cord is on the driver side of the
engine compartment, between
the fender and the engine
compartment fuse block.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
(Continued)
Warning (Continued)
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
(Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
198 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . 199
California Proposition65 Warning . . . . . . . . . . . . . . . . . 199
California Perchlorate Materials Requirements . . . . . 200
Accessories and Modifications . . . . . . . . . . . . . . . . 200
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 200
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 201
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 203
Engine Oil . . . . . . . . . . . . . . . . . . . . 204
Engine Oil Life System . . . . . . . 206
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 207
Engine Air Cleaner/Filter . . . . . . 208
Cooling System . . . . . . . . . . . . . . 209
Engine Overheating . . . . . . . . . . 212
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 213
Washer Fluid . . . . . . . . . . . . . . . . . 214
Brakes . . . . . . . . . . . . . . . . . . . . . . . 214
Brake Fluid . . . . . . . . . . . . . . . . . . . 215 Battery - North America . . . . . . 216
Starter Switch Check . . . . . . . . . 217
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 217
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 218
Wiper Blade Replacement . . . . 218
Windshield Replacement . . . . . 219
Gas Strut(s) . . . . . . . . . . . . . . . . . . 219
Headlamp Aiming
Front Headlamp Aiming . . . . . . 220
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 221
Halogen Bulbs . . . . . . . . . . . . . . . . 221
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . . . . . . . 221
LED Lighting . . . . . . . . . . . . . . . . . 221
Headlamps, Front Turn Signal, Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 221
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 223
License Plate Lamp . . . . . . . . . . 224
Electrical System
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 225 Electrical System Overload . . . 225
Fuses and Circuit Breakers . . . 226
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 226
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 229
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 231
All-Season Tires . . . . . . . . . . . . . . 232
Winter Tires . . . . . . . . . . . . . . . . . . 233
Low-Profile Tires . . . . . . . . . . . . . 233
Summer Tires . . . . . . . . . . . . . . . . 233
Tire Sidewall Labeling . . . . . . . . 234
Tire Designations . . . . . . . . . . . . . 236
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 237
Tire Pressure . . . . . . . . . . . . . . . . . 239
Tire Pressure for High-Speed Operation . . . . . . . . . . . . . . . . . . . 240
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 241
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 242
Tire Inspection . . . . . . . . . . . . . . . . 245
Tire Rotation . . . . . . . . . . . . . . . . . 245
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 246
Buying New Tires . . . . . . . . . . . . . 247
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 249