Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
306 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
316 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 200
Accessory Power . . . . . . . . . . . . . . . 155
Adaptive Cruise Control . . . . . . . . 167
Add-On Electrical Equipment . . . 197
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 307
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 281
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 36
Air Cleaner/Filter, Engine . . . . . . . 208
Air Conditioning . . . . . . . . . . . . . . . . 133
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 138
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 137
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 63
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 56
Passenger Sensing System . . . . 57
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 55
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 56
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 54 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 53
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 62
Passenger Status Indicator . . . 101
Readiness Light . . . . . . . . . . . . . . 101
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 62
System Check . . . . . . . . . . . . . . . . . . 51
Alarm Vehicle Security . . . . . . . . . . . . . . . . 21
Alert Lane Change . . . . . . . . . . . . . . . . . 182
Side Blind Zone (SBZA) . . . . . . 181
All-Season Tires . . . . . . . . . . . . . . . . 232
Antilock Brake System (ABS) . . . 161 Warning Light . . . . . . . . . . . . . . . . . 106
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 264
Interior . . . . . . . . . . . . . . . . . . . . . . . . 269
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 294
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 178
Assistance Systems for Parking and Backing . . . . . . . . . . 176
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 319
Driving (cont'd)Hill and Mountain Roads . . . . . . 145
If the Vehicle is Stuck . . . . . . . . . 147
Loss of Control . . . . . . . . . . . . . . . 143
Off-Road Recovery . . . . . . . . . . . 143
Vehicle Load Limits . . . . . . . . . . . 147
Wet Roads . . . . . . . . . . . . . . . . . . . 144
Winter . . . . . . . . . . . . . . . . . . . . . . . . 145
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 133
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 186
Electric Parking Brake . . . . . . . . . . 161
Electric Parking Brake Light . . . . 105
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 197
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 226
Fuses and Circuit Breakers . . . 226
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 229
Overload . . . . . . . . . . . . . . . . . . . . . 225
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 306
Engine Air Cleaner/Filter . . . . . . . . . . . . . 208 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 103
Compartment Overview . . . . . . . 203
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Cooling System . . . . . . . . . . . . . . . 209
Drive Belt Routing . . . . . . . . . . . . 289
Exhaust . . . . . . . . . . . . . . . . . . . . . . 157
Heater . . . . . . . . . . . . . . . . . . . . . . . . 154
Oil Life System . . . . . . . . . . . . . . . 206
Oil Pressure Light . . . . . . . . . . . . 108
Overheated Protection Operating Mode . . . . . . . . . . . . . 213
Overheating . . . . . . . . . . . . . . . . . . 212
Power Messages . . . . . . . . . . . . . .113
Running While Parked . . . . . . . . 157
Starting . . . . . . . . . . . . . . . . . . . . . . . 153
Entry Lighting . . . . . . . . . . . . . . . . . . . 130
Equipment, Towing . . . . . . . . . . . . . 195
Event Data Recorders . . . . . . . . . . 302
Exit Lighting . . . . . . . . . . . . . . . . . . . . 130
Extended Parking . . . . . . . . . . . . . . . 157
Extender, Seat Belt . . . . . . . . . . . . . . 50
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 126
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 131
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 208
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 126
Flashers, Hazard Warning . . . . . . 127
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 252 Changing . . . . . . . . . . . . . . . . . . . . . 253
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 272
Fluid
Automatic Transmission . . . . . . 207
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 215
Washer . . . . . . . . . . . . . . . . . . . . . . . 214
Folding Mirrors . . . . . . . . . . . . . . . . . . 24
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 178
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 300
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 34
Heated and Ventilated . . . . . . . . . . 40
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 186
Economy, Driving for Better . . . 140
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 189
Filling the Tank . . . . . . . . . . . . . . . 187
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 325
Storage Compartments . . . . . . . . . . 84
StrutsGas . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 147
Summer Tires . . . . . . . . . . . . . . . . . . 233
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 27
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 178
Infotainment . . . . . . . . . . . . . 132, 304
Systems Driver Assistance . . . . . . . . . . . . . 174
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . 98
TaillampsBulb Replacement . . . . . . . . . . . . 223
Text Telephone (TTY) Users . . . . 293
Theft-Deterrent Systems . . . . . . . . . 22 Immobilizer . . . . . . . . . . . . . . . . . . . . . 22
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 All-Season . . . . . . . . . . . . . . . . . . . . 232
Buying New Tires . . . . . . . . . . . . . 247
Chains . . . . . . . . . . . . . . . . . . . . . . . . 251
Changing . . . . . . . . . . . . . . . . . . . . . 253 Tires (cont'd)
Compact Spare . . . . . . . . . . . . . . . 258
Designations . . . . . . . . . . . . . . . . . 236
Different Size . . . . . . . . . . . . . . . . . 249
If a Tire Goes Flat . . . . . . . . . . . . 252
Inspection . . . . . . . . . . . . . . . . . . . . 245
Low Profile . . . . . . . . . . . . . . . . . . . 233
Pressure . . . . . . . . . . . . . . . . . 239, 240
Pressure Light . . . . . . . . . . . . . . . . 108
Pressure Monitor Operation . . 242
Pressure Monitor System . . . . . 241
Rotation . . . . . . . . . . . . . . . . . . . . . . 245
Sidewall Labeling . . . . . . . . . . . . . 234
Terminology and Definitions . . 237
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 249
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 250
Wheel Replacement . . . . . . . . . . 251
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 246
Winter . . . . . . . . . . . . . . . . . . . . . . . . 233
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 185
Towing
Driving Characteristics . . . . . . . . 189
Equipment . . . . . . . . . . . . . . . . . . . . 195
General Information . . . . . . . . . . 189
Recreational Vehicle . . . . . . . . . . 262 Towing (cont'd)
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 193
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 262
Traction
Control System(TCS)/StabiliTrak Light . . . . . . 107
Off Light . . . . . . . . . . . . . . . . . . . . . . 106
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 163
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 193
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 158
Fluid, Automatic . . . . . . . . . . . . . . 207
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 296
Trip Odometer . . . . . . . . . . . . . . . . . . . 98
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 128
Turn Signal Bulb Replacement . . . . . . . . . . . . 223
U
Umbrella Storage . . . . . . . . . . . . . . . . 86
Uniform Tire Quality Grading . . . 249
Universal Remote System . . . . . . 121Operation . . . . . . . . . . . . . . . . . . . . . 123