Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 255
{Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.
7. Attach the jack lift assist tool to the jack by fitting both ends of
the jack and tool over one
another.
8. Place the jack under the vehicle.
Caution
Make sure that the jack lift head
is in the correct position or you
may damage your vehicle. The
repairs would not be covered by
your warranty.
9. Position the jack lift head at thejack location nearest the flat
tire. The location is indicated
by a notch on the bottom edge
of the body side. The jack must
not be used in any other
position.
10. Raise the vehicle by turning the jack handle clockwise. Raise
the vehicle far enough off the
ground so there is enough
room for the road tire to clear
the ground.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
268 Vehicle Care
Caution
Chrome wheels and chrome
wheel trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium chloride or
calcium chloride. These are used
on roads for conditions such as
dust and ice. Always wash the
chrome with soap and water after
exposure.
Caution
To avoid surface damage on
wheels and wheel trim, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
or brushes. Use only GM
approved cleaners. Do not drive
the vehicle through an automatic
car wash that uses silicon carbide
tire/wheel cleaning brushes.(Continued)
Caution (Continued)
Damage could occur and the
repairs would not be covered by
the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
hook-up, binding, leaks, cracks,
chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge, unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
274 Service and Maintenance
Service and
Maintenance
General Information
General Information . . . . . . . . . . 274
Maintenance Schedule
Maintenance Schedule . . . . . . . 276
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 281
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . 281
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 284
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . 285
Maintenance Records
Maintenance Records . . . . . . . . 286
General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
Do not have chemical flushes that
are not approved by GM
performed on the vehicle. The
use of flushes, solvents, cleaners,
or lubricants that are not
approved by GM could damage
the vehicle, requiring expensive
repairs that are not covered by
the vehicle warranty.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Service and Maintenance 275
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 147.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel 0185.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart. The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to (Continued)
Warning (Continued)
have a trained technician do the
work. SeeDoing Your Own
Service Work 0200.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
276 Service and Maintenance
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0204.
Once a Month
. Check the tire inflation
pressures. See Tire Pressure
0 239.
. Inspect the tires for wear. See
Tire Inspection 0245.
. Check the windshield washer
fluid level. See Washer Fluid
0 214.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and filter must be changed at least once
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0206.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation 0245. .
Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0204 and
Engine Oil Life System 0206.
. Check engine coolant level. See
Cooling System 0209.
. Check windshield washer fluid
level. See Washer Fluid 0214.
. Check tire inflation pressures.
See Tire Pressure 0239.
. Inspect tire wear. See Tire
Inspection 0245.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter
0 208.
. Inspect brake system. See
Exterior Care 0264.
. Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Service and Maintenance 277
parts, or signs of wear at least
once a year. SeeExterior Care
0 264.
. Inspect power steering for
proper attachment, connections,
binding, leaks, cracks,
chafing, etc.
. Visually inspect halfshafts and
drive shafts for excessive wear,
lubricant leaks, and/or damage
including: tube dents or cracks,
constant velocity joint or
universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
loose or missing fasteners, and
axle seal leaks.
. Check restraint system
components. See Safety System
Check 050.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts. .
Lubricate body components. See
Exterior Care 0264.
. Check starter switch. See Starter
Switch Check 0217.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0217.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 218.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0219.
. Inspect sunroof track and seal,
if equipped. See Sunroof028.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
278 Service and Maintenance
Maintenance Schedule
Additional Required
Services - Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (4)@
Visually inspect accessory drive belts. (5)@
Replace brake fluid. (6)
Replace windshield wiper blades. (7)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas
struts. (8)@ @
Replace air conditioning desiccant. (9)
Footnotes—Maintenance
Schedule Additional Required
Services - Normal
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, windowfogging, or odors. Your GM dealer
can help determine when to replace
the filter.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Service and Maintenance 279
(2)Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0208.
(4) Or every five years, whichever
comes first. See Cooling System
0 209.
(5) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(6) Replace brake fluid every five
years. See Brake Fluid 0215.
(7) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0218.
(8) Or every 10 years, whichever
comes first. See Gas Strut(s)0219.
(9) Replace air conditioning
desiccant every seven years.