2020 CHEVROLET IMPALA steering

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Phone 69
.Touch Ignore on the infotainment
display.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch the
Phone icon on the Home Page to
display Call View. While in Call
View, touch the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together. 4. Once all calls are merged, the
Merge option becomes an
Unmerge option. Touch to
unmerge the calls. Some
wireless service carriers may
not allow a merged call to
become unmerged.
Ending a Call
.Pression the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Some wireless service carriers may
not allow a merged call to become
unmerged.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. 1. Touch the Phone icon on the Home Page. 2. While in the Call View, drag
l
up to raise the interaction
selector.
3. Touch Keypad and enter the number.
Voice Mail
The default voice mail number is the
phone number of the currently
connected phone. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch the Phone icon on the Home Page.
2. Touch Voice Mail.
3. Touch Call.
4. Enter the DTMF tones using the keypad if needed.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
70 Phone
Bluetooth (Voice
Recognition)
Using Bluetooth Voice
Recognition
To use voice recognition, pressg
on the steering wheel controls. Use
the commands below for the various
voice features. For additional
information, say“Help”while in a
voice recognition menu. See Voice
Recognition 057 for help using
voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Dial”or“Call” followed by
the complete phone number. Use the
“Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Dial”or“Call” and then
say the contact name. For
example “Call
at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling Local Emergency Numbers
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Call number>.” Once connected, the person called
will be heard through the audio
speakers.
Using the
“Switch Phone”
Command
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.
Using the “Voice Keypad”
Command
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters.
Using the “Voice Mail” Command
1. Press
g. The system responds
“Command Please,” followed
by a tone.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
74 Settings
Settings
The Settings menu allows
adjustment of different vehicle and
radio features. The menu may
contain the following:
Time and Date
Touchlorgto increase or
decrease hours, minutes, and AM or
PM. Press 12Hr or 24Hr for 12 or
24 hour clock. Touch
lorgto
increase or decrease month, day,
or year. See “Clock”in the owner ’s
manual.
Language
This will set the display language in
the radio, instrument panel, and
voice recognition. Press Language
and select the appropriate
language. Touch the Back icon on
the infotainment display to go back
to the previous menu.
Valet Mode
If equipped, this will lock the
infotainment system and steering
wheel controls. It may also limit top
speed, power, and access to vehicle
storage locations (if equipped).
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or
unlock the system. Touch the Back
icon on the infotainment display to
go back to the previous menu.
Radio
Touch to display the Radio menu
and the following may display:
. Manage Favorites: Touch to
highlight a favorite to edit. Touch
Rename to rename the favorite
or Delete to delete it. Touch and
hold the station to drag it to a
new location. Touch Done to go
back to the previous menu. .
Number of Favorites Shown:
Touch to set the number of
favorites to display. Select Auto,
5, 10, 15, 20, 25, 30, 35, 40, 45,
50, 55, or 60. Auto will adjust the
number of favorite locations that
can be seen. Touch the Back
icon on the infotainment display
to go back to the previous menu.
. Tone Settings: Touch + or –to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio
0 10.
. Auto Volume (If Equipped): This
feature adjusts the volume
based on the vehicle speed. See
AM-FM Radio 010.
. Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts
the volume based on the noise
in the vehicle and speed. See
AM-FM Radio 010.
. Maximum Startup Volume: This
feature sets the maximum
startup volume. If the vehicle is
started and the volume is
greater than this level, the

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
92 Index
Index4
4G LTE . . . . . . . . . . . . . . . . . . . . . . . . . . 25
A
Accepting or Declining a Call . . . . 68
AgreementsTrademarks and License . . . . . . . . 81
AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AM-FM Categories . . . . . . . . . . . . . . 12
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 10
Antenna Multi-band. . . . . . . . . . . . . . . . . . . . . . . 15
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 72
Applications Tray . . . . . . . . . . . . . . . . . 8
Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . 23
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Audio System . . . . . . . . . . . . . . . . . . . . 65
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . 22
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . . 16
B
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . 75
Overview . . . . . . . . 65, 66, 70
Bluetooth Audio . . . . . . . . . . . . . . . . . 23
Bluetooth Controls . . . . . . . . . . . . . . . 65
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . . 68
Canceling Voice Recognition . . . . 58
CD Player . . . . . . . . . . . . . . . . . . . . . . . 16
Character Handwriting Recognition . . . . . . . . . . . . . . . . . . . . 37
Cleaning High Gloss Surfaces and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . . 9
Clearing the System . . . . . . . . . . . . . 71
Controls Steering Wheel. . . . . . . . . . . . . . . . . . . 6
Coverage Explanations . . . . . . . . . . 56
D
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . 56
Destination . . . . . . . . . . . . . . . . . . . . . . 35
Detailed Areas . . . . . . . . . . . . . . . . . . . 34
Display . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
94 Index
Problems with RouteGuidance . . . . . . . . . . . . . . . . . . . . . . 55
Projection . . . . . . . . . . . . . . . . . . . . . . . . . 7
R
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 HD Radio Technology . . . . . . . . . . . 13
Radio Data System (RDS) . . . . . . . 14
Radio Reception . . . . . . . . . . . . . . . . . 15
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . 10
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rear Camera . . . . . . . . . . . . . . . . . . . . 76
Recognition Voice. . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Return to Factory Settings . . . . . . . 76
S
Satellite Radio . . . . . . . . . . . . . . . . . . . 14
Schedule I: Gracenote EULA . . . . 83
Scroll Features . . . . . . . . . . . . . . . . . . 33
Servicing System . . . . . . . . . . . . . . . . 55
Settings . . . . . . . . . . . . . . . . . . . . . . 74, 7
SiriusXM Menu . . . . . . . . . . . . . . . . . . 14
SiriusXM NavTraffic . . . . . . . . . . . . . 52
SiriusXM Satellite Radio Service . . . . . . . . . . . . . . . . . . . . . 14, 15
SiriusXM Travel Link Fuel Pricing . . . . . . . . . . . . . . . . . . . . . . . . . 53 SiriusXM Travel Link Movie
Listings . . . . . . . . . . . . . . . . . . . . . . . . 53
SiriusXM Travel Link Weather . . . 49
Software Updates . . . . . . . . . . . . . . . . 9
Steering Wheel Controls . . . . . . . . . . 6
Storing Media Favorites . . . . . . . . . 17
Storing Presets . . . . . . . . . . . . . . . . . . 12
Switching to Handset or Handsfree Mode . . . . . . . . . . . . . . . 67
Symbols Navigation. . . . . . . . . . . . . . . . . . . . . . . 34
System Global Positioning. . . . . . . . . . . . . . . 54
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . 53
T
Teen Driver . . . . . . . . . . . . . . . . . . . . . . 77
Text Menu . . . . . . . . . . . . . . . . . . . . . . . 71
Text Messaging . . . . . . . . . . . . . . . . . . 71
Text Settings . . . . . . . . . . . . . . . . . . . . . 72
The OnStar App . . . . . . . . . . . . . . . . . 25
Three-Way Calling . . . . . . . . . . . . . . . 69
Time and Date . . . . . . . . . . . . . . . . . . . 74
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . 81
Turn List . . . . . . . . . . . . . . . . . . . . . . . . . 47
U
Updates
Map Data . . . . . . . . . . . . . . . . . . . . . . . 56
Software . . . . . . . . . . . . . . . . . . . . . . . . . 9
USB Port . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Bluetooth Voice
Recognition . . . . . . . . . . . . . . . . . . . . 70
Using the Navigation System . . . . 26
Using the System . . . . . . . . . . . . . . . . . 7
Using Voice Recognition . . . . . . . . . 57
Using Voice Recognition for List Options . . . . . . . . . . . . . . . . . . . . 59
V
Valet Mode . . . . . . . . . . . . . . . . . . . . . . 74
Vehicle Positioning . . . . . . . . . . . . . . 54
Vehicle Settings . . . . . . . . . . . . . . . . . 75
Viewing a Text Message . . . . . . . . . 71
Viewing Sender Information . . . . . 71
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . 69
Voice Pass-Thru . . . . . . . . . . . . . . . . . 63
Voice Recognition . . . . . . . . . . . . . . . 57
Voice Recognition for AudioMyMedia . . . . . . . . . . . . . . . . . . . . . . . 61
Voice Recognition for Navigation . . . . . . . . . . . . . . . . . . . . . 62