2020 CHEVROLET IMPALA service

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
52 Navigation
SiriusXM NavTraffic
If equipped, the infotainment system
may have SiriusXM NavTraffic. It is
a subscription service provided
through SiriusXM Satellite Radio.
A service fee is required to receive
the SiriusXM NavTraffic service.
Detailed traffic information is
delivered to the vehicle’s navigation
system by the SiriusXM Radio
satellites. SiriusXM NavTraffic
provides continuously updated
traffic information.
The service may be available in
more cities in the future. See
www.siriusxm.com/navtraffic/
marketcoverage for more details on
local coverage.
To access the traffic features, touch
Traffic on the Map Menu.
If traffic is not available because
there is no valid SiriusXM
subscription, a pop-up displays
information on how to reactivate the
subscription and SiriusXM radio ID.Traffic Alert While Under Guidance
If data is received about a traffic
development on the route ahead, a
search for a better route is
performed. If a better route is found,
information may be displayed in an
alert. This alert displays the route
information and how much time may
be saved. If the alternative route is
accepted, the current route will be
altered.
If the alert is not acknowledged, the
alert automatically times out and
does not modify the route.
The detail view of the incident
shows any data about the incident
as well as how much time could be
saved by avoiding it. The map view
shows the incident, the originalroute, and the suggested route.
If voice prompts are enabled, the
incident information is spoken.
Touch the Take New Route option to
change to the new route.
Traffic Alert While Not Under
Guidance
While driving and not under
guidance, the system can receive
data indicating an accident or slow
traffic flow. The information about
the incident or slow traffic is
displayed as an alert when the
incident is 5 km (3 mi) ahead. The
incident can be viewed on the map.
Touch the Dismiss option to return
to the previous map.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
54 Navigation
is displayed in the Distance to
Maneuver View. Touch Done to
return to the Maneuver View.
Cancel a Route
If a route is in progress using either
the vehicle navigation system or the
OnStar Turn-by-Turn route, and a
new route is requested, the current
route in progress will be canceled.
An OnStar Advisor can cancel the
vehicle navigation system route.
Route guidance can be resumed by
selecting Resume To in the
Map Menu.
Global Positioning
System (GPS)
The position of the vehicle is
determined by using satellite
signals, various vehicle signals, and
map data.
At times, other interference such as
the satellite condition, road
configuration, condition of the
vehicle, and/or other circumstancescan affect the navigation system's
ability to determine the accurate
position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
GPS satellites. When the vehicle is
not receiving signals from the
satellites, a symbol appears on the
map screen. See
Navigation
Symbols 034.
This system might not be available
or interference can occur if any of
the following are true:
. Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel.
. Satellites are being repaired or
improved.
For more information if the GPS is
not functioning properly, see
Problems with Route Guidance 055
and
If the System Needs Service 055.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due
to one or more of the following
reasons:
.
The road system has changed.
. The vehicle is driving on slippery
road surfaces such as sand,
gravel, or snow.
. The vehicle is traveling on
winding roads or long straight
roads.
. The vehicle is approaching a tall
building or a large vehicle.
. The surface streets run parallel
to a freeway.
. The vehicle has been transferred
by a vehicle carrier or a ferry.
. The current position calibration
is set incorrectly.
. The vehicle is traveling at high
speed.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 55
.The vehicle changes directions
more than once, or the vehicle is
turning on a turn table in a
parking lot.
. The vehicle is entering and/or
exiting a parking lot, garage, or a
lot with a roof.
. The GPS signal is not received.
. A roof carrier is installed on the
vehicle.
. Tire chains have been installed.
. The tires are replaced or worn.
. The tire pressure for the tires is
incorrect.
. This is the first navigation use
after the map data is updated.
. The 12-volt battery is
disconnected for several days.
. The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is
stopped and started repeatedly.Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the
road indicated.
. Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
. The route might not be changed
when using automatic rerouting.
. There is no route guidance when
turning at an intersection.
. Plural names of places might be
announced occasionally.
. It could take a long time to
operate automatic rerouting
during high-speed driving.
. Automatic rerouting might
display a route returning to the
set waypoint if heading for a
destination without passing
through a set waypoint. .
The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
. Some routes might not be
searched.
. The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps034.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstructions.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
68 Phone
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.
To make a call using the
Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recent
Calls menu: 1. Touch the Phone icon on the Home Page.
2. Touch Recent.
3. Touch the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls
by touching View in the top
right corner of the list.Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are a few ways to accept
a call:
.Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display. Declining a Call
There are a few ways to decline
a call:
.
Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
There are two ways to accept a call:
.Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display.
Declining a Call
There are two ways to decline
a call:
. Press
ion the steering wheel
controls.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Phone 69
.Touch Ignore on the infotainment
display.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch the
Phone icon on the Home Page to
display Call View. While in Call
View, touch the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together. 4. Once all calls are merged, the
Merge option becomes an
Unmerge option. Touch to
unmerge the calls. Some
wireless service carriers may
not allow a merged call to
become unmerged.
Ending a Call
.Pression the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Some wireless service carriers may
not allow a merged call to become
unmerged.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. 1. Touch the Phone icon on the Home Page. 2. While in the Call View, drag
l
up to raise the interaction
selector.
3. Touch Keypad and enter the number.
Voice Mail
The default voice mail number is the
phone number of the currently
connected phone. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch the Phone icon on the Home Page.
2. Touch Voice Mail.
3. Touch Call.
4. Enter the DTMF tones using the keypad if needed.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Trademarks and License Agreements 81
Trademarks and
License Agreements
FCC Information
See“Radio Frequency Statement”
in the owner ’s manual.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone, respectively, and has been
certified by the developer to meet
Apple performance standards.
Apple is not responsible for the
operation of this device or its
compliance with safety and
regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM Satellite
Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
. USA Customers —See
www.siriusxm.com or call
1-888-601-6296.
. Canada Customers —See
www.siriusxm.ca or call
1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
82 Trademarks and License Agreements
General Requirements:1. A License Agreement from SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating
as SiriusXM Canada).
Bose
Bose, AudioPilot, Centerpoint, and
Bose Surround are registered
trademarks of Bose Corporation in
the U.S. and other countries. HD Radio Technology
If equipped, HD Radio Technology
manufactured under license from
iBiquity Digital Corporation. U.S.
and Foreign patents. HD Radio and
the HD, HD Radio, and
“Arc”logos
are proprietary trademarks of
iBiquity Digital Corp.
DTS
Manufactured under license under
U.S.Patent Nos: 5,956,674;
5,974,380; 6,487,535 & other U.S.
and worldwide patents issued &
pending.
For DTS patents, see http://
patents.dts.com. Manufactured
under license from DTS Licensing
Limited. DTS, the Symbol, & DTS,
and the Symbol together are registered trademarks, and DTS 2.0
Channel is a trademark of DTS, Inc.
©DTS, Inc. All Rights Reserved.
Dolby
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
BDA
Blu-ray Disc, Blu-ray, Blu-ray 3D,
BD-Live, BONUSVIEW, BDXL,
AVCREC, and the logos are
trademarks of the Blu-ray Disc
Association.
AVCHD
AVCHD and the AVCHD logo are
trademarks of Panasonic
Corporation and Sony Corporation.
AVCREC
Blu-ray Disc, Blu-ray, Blu-ray 3D,
BD-Live, BONUSVIEW, BDXL,
AVCREC, and the logos are
trademarks of the Blu-ray Disc
Association.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Trademarks and License Agreements 83
Java
Java is a registered trademark of
Oracle and/or its affiliates.
Cinavia
Cinavia Notice: This product uses
Cinavia technology to limit the use
of unauthorized copies of some
commercially-produced film and
videos and their soundtracks. When
a prohibited use of an unauthorized
copy is detected, a message will be
displayed or copying will be
interrupted.
More information about Cinavia
technology is provided at the
Cinavia Online Consumer
Information Center at http://
www.cinavia.com. To request
additional information about Cinavia
by mail, send a postcard with your
mailing address to: Cinavia
Consumer Information Center, P.O.
Box 86851, San Diego, CA,
92138, USA.
This product incorporates
proprietary technology under license
from Verance Corporation and is
protected by U.S. Patent7,369,677 and other U.S. and
worldwide patents issued and
pending as well as copyright and
trade secret protection for certain
aspects of such technology. Cinavia
is a trademark of Verance
Corporation. Copyright 2004-2015
Verance Corporation. All rights
reserved by Verance. Reverse
engineering or disassembly is
prohibited.
RMVB
Portions of this software are
included under license from
RealNetworks, Inc. Copyright
1995-2015, RealNetworks, Inc. All
rights reserved
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote. Gracenote is the
industry standard in music
recognition technology and related
content delivery. For more
information see
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,
copyright © 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to
this product and service. See the
Gracenote website for a
non-exhaustive list of applicable