2020 CHEVROLET EQUINOX service and maintenance
[x] Cancel search: service and maintenancePage 381 of 415
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
380 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows access to videos,
articles, and vehicle health specific
to your Chevrolet as well as your
OnStar Account information all in
one place.
Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 373.
H:Compare and shop for
Chevrolet and OnStar plans and
Services. View GM Card and
SiriusXM information (if equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or
my.chevrolet.ca (French) to access
similar benefits to the U.S. site.
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386 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 061.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Page 402 of 415
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
Connected Services 401
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
Page 407 of 415
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406 Index
Filter,Engine Air Cleaner . . . . . . . . . . . 280
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 146
Flashers, Hazard Warning . . . . . . 148
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 327 Changing . . . . . . . . . . . . . . . . . . . . . 335
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 357
Fluid
Automatic Transmission . . . . . . 280
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 289
Washer . . . . . . . . . . . . . . . . . . . . . . . 287
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 148
Folding Mirrors . . . . . . . . . . . . . . . . . . 29
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 230
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 387
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 234
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 38
Heated and Ventilated . . . . . . . . . . 43
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . 243
Biodiesel . . . . . . . . . . . . . . . . . . . . . 244
Cold Weather Operation . . . . . . 245 Fuel (cont'd)
Diesel Engines . . . . . . . . . . . . . . . 243
Economy, Driving for Better . . . 164
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 253
Filling the Tank . . . . . . . . . . 250, 251
Filter Replacement . . . . . . . . . . . 249
Foreign Countries . . . . . . . . . . . . 242
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .110
Low Fuel Warning Light . . . . . . . 121
Prohibited Fuels . . . . . . . . . . . . . . 242
Recommended . . . . . . . . . . 241, 242
Running out of Fuel . . . . . . . . . . . 249
Top Tier . . . . . . . . . . . . . . . . . . . . . . 241
Water in Fuel . . . . . . . . . . . . . . . . . 245
Fuel for Diesel Engines . . . . . . . . . 243
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 299
Fuses and Circuit Breakers . . . 299
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 302
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 305
G
Garage Door Opener . . . . . . . . . . . 140 Garage Door Opener (cont'd)
Programming . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 294
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . . 111
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Odometer . . . . . . . . . . . . . . . . . . . . . 109
Speedometer . . . . . . . . . . . . . . . . . 109
Tachometer . . . . . . . . . . . . . . . . . . . 109
Trip Odometer . . . . . . . . . . . . . . . . 109
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 101
General Information
Service and Maintenance . . . . . 358
Towing . . . . . . . . . . . . . . . . . . . . . . . . 254
Vehicle Care . . . . . . . . . . . . . . . . . . 266
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 88
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 381
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 295
Hazard Warning Flashers . . . . . . . 148
Head Restraints . . . . . . . . . . . . . . . . . 36
Headlamps . . . . . . . . . . . . . . . . . . . . . 296Aiming . . . . . . . . . . . . . . . . . . . . . . . . 295
Automatic . . . . . . . . . . . . . . . . . . . . . 147
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408 Index
Lighting (cont'd)LED . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Lights Airbag Readiness . . . . . . . . . . . . . .112
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . .117
Brake System Warning . . . . . . . .116
Charging System . . . . . . . . . . . . . .114
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .114
Cruise Control . . . . . . . . . . . . . . . . 123
Diesel Exhaust Fluid (DEF) . . . 122
Electric Parking Brake . . . . . . . . .117
Engine Oil Pressure . . . . . . . . . . 121
Flash-to-Pass . . . . . . . . . . . . . . . . . 146
Front Fog Lamp . . . . . . . . . . . . . . 123
High-Beam On . . . . . . . . . . . . . . . . 122
High/Low Beam Changer . . . . . 146
Lane Keep Assist . . . . . . . . . . . . . .118
Low Fuel Warning . . . . . . . . . . . . 121
Seat Belt Reminders . . . . . . . . . . .112
Security . . . . . . . . . . . . . . . . . . . . . . 122
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . .117
StabiliTrak OFF . . . . . . . . . . . . . . . .119
Tire Pressure . . . . . . . . . . . . . . . . . 120
Tow/Haul Mode . . . . . . . . . . . . . . . .118 Lights (cont'd)
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 120
Traction Off . . . . . . . . . . . . . . . . . . . .119
Wait to Start . . . . . . . . . . . . . . . . . . 120
Locks Automatic Door . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . 19
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lockout Protection . . . . . . . . . . . . . . 19
Power Door . . . . . . . . . . . . . . . . . . . . . 19
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . 168
Low Fuel Warning Light . . . . . . . . . 121
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 75
Lumbar Adjustment . . . . . . . . . . . . . . 39
Front Seats . . . . . . . . . . . . . . . . . . . . . 39
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 372
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 366
Maintenance Schedule . . . . . . . . . 360 Maintenance Schedule (cont'd)
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 369
Malfunction Indicator Lamp . . . . . 114
Manual Mode . . . . . . . . . . . . . . . . . . . 202
Memory Seats . . . . . . . . . . . . . . . . . . . 40
Messages
Engine Power . . . . . . . . . . . . . . . . 134
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 133
Vehicle Speed . . . . . . . . . . . . . . . . 134
Mirrors Automatic Dimming . . . . . . . . . . . . . 29
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 30
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 28
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 29
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 29
Manual Rearview . . . . . . . . . . . . . . . 30
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Tilt in Reverse . . . . . . . . . . . . . . . . . . 29
Mirrors, Interior Rearview . . . . . . . . 30
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 315
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410 Index
Rearview Mirrors . . . . . . . . . . . . . . . . 30Automatic Dimming . . . . . . . . . . . . . 30
Reclining Seatbacks . . . . . . . . . . . . . 39
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . 241, 242
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 369
Records Maintenance . . . . . . . . . . . . . . . . . . 372
Recreational Vehicle Towing . . . . 346
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 381
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 68
Maintenance . . . . . . . . . . . . . . . . . . 370
Replacing Airbag System . . . . . . . . 68
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 82
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 56
Reporting Safety Defects Canadian Government . . . . . . . . 388
General Motors . . . . . . . . . . . . . . . 388
U.S. Government . . . . . . . . . . . . . 387 Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 74
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 188
Reverse Tilt Mirrors . . . . . . . . . . . . . . 29
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 172
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 381
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 33
Roof Rack System . . . . . . . . . . . . . . . 91
Rotation, Tires . . . . . . . . . . . . . . . . . . 320
Routing, Engine Drive Belt . . . . . . 376
Running out of Fuel . . . . . . . . . . . . . 249
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 191
S
Safety Defects ReportingCanadian Government . . . . . . . . 388
General Motors . . . . . . . . . . . . . . . 388
U.S. Government . . . . . . . . . . . . . 387
Safety Locks . . . . . . . . . . . . . . . . . . . . . 20
Safety System Check . . . . . . . . . . . . 55
Scheduling Appointments . . . . . . . 383
Sealant Kit, Tire . . . . . . . . . . . . . . . . 328
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 48 Seat Belts (cont'd)
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Extender . . . . . . . . . . . . . . . . . . . . . . . . 55
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 49
Lap-Shoulder Belt . . . . . . . . . . . . . . 51
Reminders . . . . . . . . . . . . . . . . . . . . .112
Replacing after a Crash . . . . . . . . 56
Use During Pregnancy . . . . . . . . . . 54
Seats Adjustment, Front . . . . . . . . . . . . . . . 38
Head Restraints . . . . . . . . . . . . . . . . 36
Heated and Ventilated Front . . . . 43
Heated, Rear . . . . . . . . . . . . . . . . . . . 47
Lumbar Adjustment, Front . . . . . . 39
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power Adjustment, Front . . . . . . . 38
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Reclining Seatbacks . . . . . . . . . . . . 39
Securing Child Restraints . . . . 83, 85
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
OnStar . . . . . . . . . . . . . . . . . . . . . . . 393
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 26
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 26
Service . . . . . . . . . . . . . . . . . . . . . . . . . 161 Accessories andModifications . . . . . . . . . . . . . . . . 267
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Index 411
Service (cont'd)Climate Control System . . . . . . . 154
Doing Your Own Work . . . . . . . . 267
Maintenance Records . . . . . . . . 372
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 358
Parts Identification . . . . . . . . . . . . 373
Scheduling Appointments . . . . . 383
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 117
Services Special Application . . . . . . . . . . . 366
Servicing the Airbag . . . . . . . . . . . . . 66
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 291
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 188
Out of Park . . . . . . . . . . . . . . . . . . . 189
Side Blind Zone Alert (SBZA) . . . 236
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 148
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 340
Special Application Services . . . . 366
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 374
Speedometer . . . . . . . . . . . . . . . . . . . 109 StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . .119
Start Assist, Hill . . . . . . . . . . . . . . . . . 207
Start Vehicle, Remote . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . 291
Starting the Engine . . . . . . . . . . . . . 182
Steering . . . . . . . . . . . . . . . . . . . . . . . . 166 Heated Wheel . . . . . . . . . . . . . . . . . . 94
Wheel Adjustment . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . 94
Stop/Start System . . . . . . . . . . . . . . 184
Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . . 89
Center Console . . . . . . . . . . . . . . . . . 89
Convenience Net . . . . . . . . . . . . . . . 91
Glove Box . . . . . . . . . . . . . . . . . . . . . . 88
Rear Compartment/StoragePanel Cover . . . . . . . . . . . . . . . . . . . 89
Roof Rack System . . . . . . . . . . . . . . 91
Sunglasses . . . . . . . . . . . . . . . . . . . . . 88
Storage Compartments . . . . . . . . . . 88
Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . 335
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 175
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 32
Sunglass Storage . . . . . . . . . . . . . . . . 88 Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 230
Infotainment . . . . . . . . . . . . . 153, 390
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 91
Systems Driver Assistance . . . . . . . . . . . . . 225
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 109
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 297
Text Telephone (TTY) Users . . . . 380
Theft-Deterrent Systems . . . . . . . . . 27Immobilizer . . . . . . . . . . . . . . . . . . . . . 27
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
All-Season . . . . . . . . . . . . . . . . . . . . 307
Buying New Tires . . . . . . . . . . . . . 322
Chains . . . . . . . . . . . . . . . . . . . . . . . . 326
Changing . . . . . . . . . . . . . . . . . . . . . 335
Compact Spare . . . . . . . . . . . . . . . 340
Designations . . . . . . . . . . . . . . . . . 310
Different Size . . . . . . . . . . . . . . . . . 323
If a Tire Goes Flat . . . . . . . . . . . . 327
Inspection . . . . . . . . . . . . . . . . . . . . 320
Pressure . . . . . . . . . . . . . . . . . . . . . . 313