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220 Driving and Operating
Charging StatusIndicator Sound Action/Reason
Short Flashing Green
(from one to four
flashes depending on
charge level) or Long
Flashing Green Four audible chirps Insufficient time to fully charge by departure
time due to the selected rate preference.
To increase the battery state of charge at
the departure time, perform a delayed
charging override. SeeDelayed Charging
Override 0217.
None (upon plug-in) None Check charge cord connection.
None (after Green or
Yellow CSI observed) None Check charge cord connection.
If connection is good, this may be due to a
power failure or a total utility interruption,
and charging will begin later. This may also
occur if the vehicle has detected a high
voltage charging system fault. SeeUtility
Interruption of Charging 0228 or
Service Vehicle Soon Light 0102.
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Driving and Operating 221
Charging StatusIndicator Sound Action/Reason
None Repeated audible chirps To disable this feature, see “Charge Power
Loss Alert” underVehicle Personalization
0 121.
To stop this alert, do one of the following:
. Unplug the charge cord.
. Press
Kon the RKE transmitter.
. Press and hold
7on the RKE
transmitter, then press again to stop the
panic alarm.
. Press the horn pad. Electricity was interrupted before charging
was complete. Repeated chirps will stop if
power is restored within 90 seconds.
None Three audible chirps Charge port door is open.
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222 Driving and Operating
Charge Cord
IMPORTANT SAFETY
INSTRUCTIONS
This symbol indicates risk of
electrical shock if misused.
SeeRadio Frequency Statement
0 322.
A portable charge cord used to
charge the vehicle high voltage
battery is stored under the load floor
in the rear cargo area.
1. Wall Plug
2. Status Indicators
3. Vehicle Plug
4. Release Button
Important Information about
Portable Electric Vehicle Charging
. Charging an electric vehicle can
stress a building’ s electrical
system more than a typical
household appliance. .
Before plugging into any
electrical outlet, have a qualified
electrician inspect and verify the
electrical system (electrical
outlet, wiring, junctions, and
protection devices) for
heavy-duty service at a 12 amp
continuous load.
. Electrical outlets may wear out
with normal usage or may be
damaged over time, making
them unsuitable for electric
vehicle charging.
. Check the electrical outlet/plug
while charging and discontinue
use if the electrical outlet/plug is
hot, then have the electrical
outlet serviced by a qualified
electrician.
. When outdoors, plug into an
electrical outlet that is
weatherproof while in use.
. Mount the charge cord to reduce
strain on the electrical
outlet/plug.
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.Do not place the charge cord in
a position where it is expected to
be submerged in water.
{Danger
Improper use of portable electric
vehicle charge cords may cause
a fire, electrical shock, or burns,
and may result in damage to
property, serious injury, or death.
. Do not use extension cords,
multi-outlet power strips,
splitters, grounding
adaptors, surge protectors,
or similar devices.
. Do not use an electrical
outlet that is worn or
damaged, or will not hold
the plug firmly in place.
. Do not use an electrical
outlet that is not properly
grounded.
(Continued)
Danger (Continued)
.Do not use an electrical
outlet that is on a circuit with
other electrical loads.
{Warning
When using electric products,
basic precautions should always
be followed, including the
following:
. Read all the safety warnings
and instructions before
using this product. Failure to
follow the warnings and the
instructions may result in
electric shock, fire, and/or
serious injury.
(Continued)
Warning (Continued)
.Never leave children
unattended near the vehicle
while the vehicle is charging
and never allow children to
play with the charge cord.
. If the plug provided does
not fit the electrical outlet,
do not modify the plug.
Arrange for a qualified
electrician to inspect the
electrical outlet.
. Do not put fingers into the
electric vehicle connector.
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Driving and Operating 225
OPSymbol Fault/Condition/Event
OSolid Green(Off (No Light)@No Faults: The charge cord is receiving power from the
electrical outlet and is ready to supply it to the vehicle.
nFlashing GreenOSolid RedR pb
Electrical Outlet/Plug Fault: The charge cord has detected
that the electrical outlet/plug overheated. Electrical outlets
may wear out with normal usage or may be damaged over
time, making them unsuitable for electric vehicle charging.
Do not use an electrical outlet that is worn, damaged, or one
that will not hold the plug firmly in place. Use another
electrical outlet or have the electrical outlet serviced by a
qualified electrician. Reset the charge cord by unplugging
the charge cord from the electrical outlet and re-plugging it.
(Off (No Light)OSolid RedR o
Electrical System Fault: The charge cord has detected a
missing or improper ground within the building's electrical
system. Do not use an electrical outlet that is not properly
grounded. Use another electrical outlet or have a qualified
electrician inspect and verify the building's electrical system.
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226 Driving and Operating
OPSymbol Fault/Condition/Event
(Off (No Light)nFlashing RedRb
Vehicle Fault: The charge cord ground-fault circuit interrupter
(GFCI) has tripped. Ensure that there is no physical damage
to the charge cord, and that the vehicle plug is seated
completely and making a good connection. Reset the charge
cord by unplugging it from the electrical outlet and
re-plugging it. If the fault remains, see an authorized dealer
for service.
OSolid GreennFlashing RedR m
Charge Cord Fault: The charge cord has detected a potential
problem with the charge cord. Reset the charge cord by
unplugging it from the electrical outlet and re-plugging it.
If the fault remains, see an authorized dealer for service.
If no status indicators are lit, ensure
the electrical outlet is powered.
Charge Level Selection
Charge level selection can be made
using the Charge Mode tab on the
Charging screen on the infotainment
display. See “Portable Cord Limit
Selection” underProgrammable
Charging 0107.
{Warning
Using a charge level that exceeds
the electrical circuit or electrical
outlet capacity may start a fire or
damage the electrical circuit. Use
the lowest charge level until a
qualified electrician inspects the
electrical circuit capacity. Use the
(Continued)
Warning (Continued)
lowest charge level if the
electrical circuit or electrical outlet
capacity is not known.
Grounding Instructions
The charge circuit must be
grounded. If this charge circuit
should malfunction or break down,
grounding provides a path of least
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228 Driving and Operating
5. Securely mount the chargecord on to the screws.
6. Connect the wall plug to the electrical outlet.
7. Connect the vehicle plug to the charge port.
Lock Feature
A lock can be added to the vehicle
plug for additional security.
FCC Information
See Radio Frequency Statement
0 322.
Utility Interruption of
Charging
This vehicle will respond to requests
through the utility company to limit
or completely block electrical power
grid usage. This feature is inactive
during DC charging. A utility
interruption of charging will lengthen
the vehicle charge time. When electrical grid power is
completely blocked, the vehicle will
delay charging until the utility
interruption has expired. The vehicle
should be left plugged in so that the
vehicle can automatically begin
charging.
Changing the charge mode to
Immediate or performing a delayed
charging override will not disable a
utility interruption.
A pop-up will appear in the
infotainment display while starting
the vehicle following any utility
interruption. See
“Charging
Interrupted or Overridden Pop-Up”
under Programmable Charging
0 107.
A message will display on the
instrument cluster indicating that a
utility interruption has occurred.
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Charging Station
Troubleshooting
If the vehicle does not charge after
being plugged in to a residential
240-volt charging station:1. Verify that the charge mode is set to Immediate.
2. Verify that the charging station’s circuit breaker has not
been tripped.
3. Plug the portable charge cord into the wall outlet, verify that
the indicator light on the charge
cord is solid green, and
connect it to the vehicle. See
“Charge Cord Status
Indicators” inCharge Cord
0 222.
4. If the vehicle charges with the portable charge cord, there
may be a problem with the
charging station. Try to charge
the vehicle with a different
240-volt charging station, such
as a public station. If both
attempts charge the vehicle,
contact the charging station
manufacturer.
Electrical Requirements
for Battery Charging
This vehicle is capable of being
charged with most standard vehicle
charging equipment that complies
with one or more of the following:
.SAE J1772
. SAE J2847-2
. IEC 61851-1
. IEC 61851-22
. IEC 61851-23
. IEC 61851-24
. IEC 62196-1
. IEC 62196-2
. IEC 62196-3
. ISO 15118
The portable charge cord requires a
minimum circuit capacity of
120 volts and 15 amps.
Caution
Do not use portable or stationary
backup generating equipment to
charge the vehicle. This may
cause damage to the vehicle's
charging system. Only charge the
vehicle from utility supplied
power.