2020 CHEVROLET BOLT EV towing

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Vehicle Care 287
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Caution
Improper use of the tow eye can
damage the vehicle. If equipped,
use the tow eye to load a
disabled vehicle onto a flatbed
tow truck from a flat road surface,
or to move the vehicle a short
distance. Use caution and low
speeds. The transmission must
be in (N) Neutral when moving
the vehicle.
If the vehicle is equipped with a tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier
from a flat road surface. Do not use
the tow eye to pull the vehicle from
snow, mud, or sand.
The tow eye is located underneath
the load floor, near the spare tire or
the compressor kit, if equipped.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Vehicle Care 289
Install the tow eye into the socket
and turn it until it is fully tightened.
When the tow eye is removed,
reinstall the cover with the notch in
the original position.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing thevehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.
Before towing the vehicle,
become familiar with the local
laws that apply to recreational
vehicle towing. These laws may
vary by region..
. What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
. How far will the vehicle be
towed? Some vehicles have
restrictions on how far and how
long they can tow.
. Does the vehicle have the
proper towing equipment? See
your dealer or trailering
professional for additional advice
and equipment
recommendations. .
Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
electric drive unit. The repairs
would not be covered by the
vehicle warranty. If using a shield,
only use one that attaches to the
towing vehicle.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
290 Vehicle Care
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
“Dolly Towing”
following.
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.
To tow the vehicle from the front
with the rear wheels on the ground:
1. Put the front wheels on the dolly. 2. Shift the transmission to
P (Park). See Shifting Into Park
0 185.
3. Set the parking brake.
4. Secure the vehicle to the dolly.
5. Follow the dolly manufacturer's instructions for preparing the
vehicle and dolly for towing.
6. Release the parking brake.
7. Turn the vehicle off.
8. Open the hood.
9. Wait two minutes.
10. Disconnect the negative (-) terminal connector from the
12-volt battery.
11. Close and latch the hood.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Vehicle Care 291
Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
your dealer. Follow all
manufacturer directions regarding(Continued)
Caution (Continued)
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8 274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Customer Information 317
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Bolt EV dealer
for warranty service, or if the
vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: If the tire has
been separated from the wheel,
has damaged sidewalls, or has a
large puncture, the tire is too
severely damaged for the self
sealing tire to be effective and
the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
320 Customer Information
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by usingaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
316.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Index 339
Gauges (cont'd)Driver Efficiency . . . . . . . . . . . . . . . . 98
Odometer . . . . . . . . . . . . . . . . . . . . . . . 97
Power Indicator . . . . . . . . . . . . . . . . . 99
Speedometer . . . . . . . . . . . . . . . . . . . 97
Trip Odometer . . . . . . . . . . . . . . . . . . 97
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 94
General Information Service and Maintenance . . . . . 300
Towing . . . . . . . . . . . . . . . . . . . . . . . . 230
Vehicle Care . . . . . . . . . . . . . . . . . . 233
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 316
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 247
Hands-Free Phone . . . . . . . . . . . . . 155
Hazard Warning Flashers . . . . . . . 131
Head Restraints . . . . . . . . . . . . . . . . . 32
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 247
Automatic . . . . . . . . . . . . . . . . . . . . . 131
Bulb Replacement . . . . . . . . . . . . 247
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 130
Flash-to-Pass . . . . . . . . . . . . . . . . . 130 Headlamps (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 248
High-Beam On Light . . . . . . . . . . 106
High/Low Beam Changer . . . . . 130
Lamps On Reminder . . . . . . . . . 106
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 39
Steering Wheel . . . . . . . . . . . . . . . . . 86
Heated Front Seats . . . . . . . . . . . . . . 35
Heated Mirrors . . . . . . . . . . . . . . . . . . . 25
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 163
High Voltage Battery Gauge . . . . . 98
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 249
High-Beam On Light . . . . . . . . . . . . 106
Hill and Mountain Roads . . . . . . . . 176
Hill Start Assist (HSA) . . . . . . . . . . 193
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 40
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 22
Indicator Pedestrian Ahead . . . . . . . . . . . . 104 Indicator (cont'd)
Vehicle Ahead . . . . . . . . . . . . . . . . 104
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 61
Information Energy . . . . . . . . . . . . . . . . . . . . . . . .115
Publication Ordering . . . . . . . . . . 321
Instrument Cluster . . . . . . . . . . . . . . . 94
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 81
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 25
Introduction . . . . . . . . . . . . . . . . . . 2, 135
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 284
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 259
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 132
Daytime Running (DRL) . . . . . . 130
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 133

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
342 Index
PrivacyVehicle Data Recording . . . . . . . 324
Program Courtesy Transportation . . . . . . 318
Programmable Charging . . . . . . . . 107
Proposition 65 Warning,
California . . . . . . . . . . . .233, 242, 284,
Back Cover
Propulsion Power Messages . . . 120
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 321
R
Radio Frequency Statement . . . . 322
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 140
Satellite . . . . . . . . . . . . . . . . . . . . . . . 141
Reading Lamps . . . . . . . . . . . . . . . . . 133
Ready Indicator . . . . . . . . . . . . . . . . . 106
Rear Camera Mirror . . . . . . . . . . . . . 25
Rear Seat Armrest . . . . . . . . . . . . . . . 38
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 37 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 39
Rear Vision Camera (RVC) . . . . . 200
Rear Window Washer/Wiper . . . . . 88
Rearview Mirrors . . . . . . . . . . . . . . . . 25 Automatic Dimming . . . . . . . . . . . . . 25 Reclining Seatbacks . . . . . . . . . . . . . 34
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 307
Records Maintenance . . . . . . . . . . . . . . . . . . 309
Recreational Vehicle Towing . . . . 289
Regenerative Braking . . . . . . . . . . . 194
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 316
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Start . . . . . . . . . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 59
Maintenance . . . . . . . . . . . . . . . . . . 308
Replacing Airbag System . . . . . . . . 59
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 75
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 46
Reporting Safety Defects
Canadian Government . . . . . . . . 323
General Motors . . . . . . . . . . . . . . . 323
U.S. Government . . . . . . . . . . . . . 322
Requirements
Electrical Battery Charging . . . 229
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 65 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 184
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 176
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 316
Rotation, Tires . . . . . . . . . . . . . . . . . . 269
S
Safety Defects Reporting
Canadian Government . . . . . . . . 323
General Motors . . . . . . . . . . . . . . . 323
U.S. Government . . . . . . . . . . . . . 322
Safety Locks . . . . . . . . . . . . . . . . . . . . . 20
Safety Signal Pedestrian . . . . . . . . . . . . . . . . . . . . . . 86
Safety System Check . . . . . . . . . . . . 45
Satellite Radio . . . . . . . . . . . . . . . . . . 141
Scheduling Appointments . . . . . . . 318
Sealant Kit, Tire . . . . . . . . . . . . . . . . 277
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 39
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Extender . . . . . . . . . . . . . . . . . . . . . . . . 45
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 40
Lap-Shoulder Belt . . . . . . . . . . . . . . 42
Reminders . . . . . . . . . . . . . . . . . . . . . . 99
Replacing after a Crash . . . . . . . . 46