2020 CHEVROLET BOLT EV under
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324 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
electric drive unit performance, to
monitor the conditions for airbag
deployment and to deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle or to
help GM improve safety or features.
Some modules may also store data
about how the vehicle is operated,
such as rate of energy consumption
or average speed. These modules
may retain personal preferences,
such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connect
your vehicle to any unknown oruntrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating;
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Customer Information 325
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation. To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
See
OnStar Additional Information
0 328.
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330 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0230. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
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OnStar 331
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
To obtain the source code under
GPL, LGPL, MPL, and other
open source licenses, that is
contained in this product, please
visit http://opensource.lge.com. In
addition to the source code, all
referred license terms, warranty
disclaimers, and copyright notices
are available for download. This
offer is valid for a period of three
years after our last shipment of this
product. This offer is valid to anyone
in receipt of this information.
*Provided through LG Electronics
Inc., who is solely responsible for
provisions of related OSS
compliance.
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Index 337
Charging (cont'd)Wireless . . . . . . . . . . . . . . . . . . . . . . . . 91
Charging Options . . . . . . . . . . . . . . . 117
Charging Status Screens . . . . . . . 218
Charging System Light . . . . . . . . . 101
Child Restraints Infants and Young Children . . . . . 61
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 66
Older Children . . . . . . . . . . . . . . . . . . 59
Securing . . . . . . . . . . . . . . . . . . . . 76, 78
Systems . . . . . . . . . . . . . . . . . . . . . . . . 63
Circuit Breakers . . . . . . . . . . . . . . . . 250
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 291
Interior Care . . . . . . . . . . . . . . . . . . 295
Climate Control Systems Automatic . . . . . . . . . . . . . . . . . . . . . 163
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Cluster, Instrument . . . . . . . . . . . . . . 94
Collision Damage Repair . . . . . . . 319
Compartment Underhood . . . . . . . . . . . . . . . . . . . 237
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 81
Compass . . . . . . . . . . . . . . . . . . . . . . . . 89
Compressor Kit, Tire Sealant . . . 277 Connected Services
Connections . . . . . . . . . . . . . . . . . . 333
Diagnostics . . . . . . . . . . . . . . . . . . . 334
Navigation . . . . . . . . . . . . . . . . . . . . 332
Connections Connected Services . . . . . . . . . . 333
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 194
Control of a Vehicle . . . . . . . . . . . . . 173
Convex Mirrors . . . . . . . . . . . . . . . . . . 24
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 163
Cooling System . . . . . . . . . . . . . . . . . 238
Courtesy Lamps . . . . . . . . . . . . . . . . 132
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 318
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Cruise Control . . . . . . . . . . . . . . . . . . 196 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cupholders . . . . . . . . . . . . . . . . . . . . . . 81
Customer Assistance . . . . . . . . . . . 315
Offices . . . . . . . . . . . . . . . . . . . . . . . . 314
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 315
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 321 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 312
Cybersecurity . . . . . . . . . . . . . . . . . . . 324
D
Damage Repair, Collision . . . . . . . 319
Danger, Warning, and Caution . . . . 2
Data Collection OnStar . . . . . . . . . . . . . . . . . . . . . . . 325
Data Recorders, Event . . . . . . . . . 324
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 130
Defensive Driving . . . . . . . . . . . . . . . 173
Delayed Charging Override . . . . . 217
Delayed Locking . . . . . . . . . . . . . . . . . 19
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 149
Diagnostics Connected Services . . . . . . . . . . 334
Distracted Driving . . . . . . . . . . . . . . . 172
Dome Lamps . . . . . . . . . . . . . . . . . . . 133
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 107
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Unit Electric . . . . . . . . . . . . . . . . . . . . . . . 187
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338 Index
DriverTeen . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Driver Assistance Systems . . . . . 199
Driver Efficiency Gauge . . . . . . . . . 98
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 118
Driver Selected Operating
Modes . . . . . . . . . . . . . . . . . . . . . . . . 186
Driving Assistance Systems . . . . . . . . . . 203
Defensive . . . . . . . . . . . . . . . . . . . . . 173
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 173
Hill and Mountain Roads . . . . . . 176
If the Vehicle is Stuck . . . . . . . . . 178
Loss of Control . . . . . . . . . . . . . . . 175
Off-Road Recovery . . . . . . . . . . . 175
One-Pedal . . . . . . . . . . . . . . . . . . . . 190
Vehicle Load Limits . . . . . . . . . . . 178
Wet Roads . . . . . . . . . . . . . . . . . . . 176
Winter . . . . . . . . . . . . . . . . . . . . . . . . 177
Driving for Better Energy
Efficiency . . . . . . . . . . . . . . . . . . . . . 171
E
Electric Drive Unit . . . . . . . . . . . . . . 187
Electric Parking Brake . . . . . . . . . . 192 Electric Parking Brake Light . . . . 102
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 230
Electrical Requirements for Battery Charging . . . . . . . . . . . . . . 229
Electrical System Fuses and Circuit Breakers . . . 250
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 255
Overload . . . . . . . . . . . . . . . . . . . . . 250
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 327
Energy Efficiency Driving . . . . . . . . . . . . . . . . . . . . . . . . 171
Energy Information . . . . . . . . . . . . . 115
Engine Cooling System . . . . . . . . . . . . . . . 238
Entry Lighting . . . . . . . . . . . . . . . . . . . 134
Event Data Recorders . . . . . . . . . . 324
Exit Lighting . . . . . . . . . . . . . . . . . . . . 134
Extended Parking . . . . . . . . . . . . . . . 186
Extender, Seat Belt . . . . . . . . . . . . . . 45
Exterior Lamp Controls . . . . . . . . . 128
Exterior Lamps Off Reminder . . . 130
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 134
F
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 130
Flashers, Hazard Warning . . . . . . 131
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 276
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 298
FluidBrakes . . . . . . . . . . . . . . . . . . . . . . . . 241
Washer . . . . . . . . . . . . . . . . . . . . . . . 239
Folding Mirrors . . . . . . . . . . . . . . . . . . 24
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 204
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 322
Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 207
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 34
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 35
Fuses
Fuses and Circuit Breakers . . . 250
Instrument Panel FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 255
Underhood Compartment . . . . . 251
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 246
Gauges Battery . . . . . . . . . . . . . . . . . . . . . . . . . 98
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Index 341
Mirrors (cont'd)Convex . . . . . . . . . . . . . . . . . . . . . . . . . 24
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 24
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 25
Manual Rearview . . . . . . . . . . . . . . . 25
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Mirrors, Interior Rearview . . . . . . . . 25
Modes
Driver Selected . . . . . . . . . . . . . . . 186
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 264
Multi-band Antenna . . . . . . . . . . . . . 143
N
Navigation
Connected Services . . . . . . . . . . 332
New Vehicle Break-In . . . . . . . . . . . 182
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 97
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 175
Older Children, Restraints . . . . . . . 59
One-Pedal Driving . . . . . . . . . . . . . . 190
Online Owner Center . . . . . . . . . . . 315
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 325
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 328 OnStar Emergency . . . . . . . . . . . . . 327
OnStar Overview . . . . . . . . . . . . . . . 326
OnStar Security . . . . . . . . . . . . . . . . 328
OnStar System . . . . . . . . . . . . . . . . . 152
Operation
Infotainment System . . . . . . . . . . 137
Options
Charging . . . . . . . . . . . . . . . . . . . . . .117
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Overview . . . . . . . . . . . . . . . . . . . . . . . 136
Instrument Panel . . . . . . . . . . . . . . . . 5
Underhood Compartment . . . . . 237
Owner Checks and Services . . . . 304
P
Park Shifting Out of . . . . . . . . . . . . . . . . 185
Park Assist . . . . . . . . . . . . . . . . . . . . . 200
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 244
Extended . . . . . . . . . . . . . . . . . . . . . 186
Parking or Backing Assistance Systems . . . . . . . . . . 200
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 100 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Passenger Sensing System . . . . . 53
Pedestrian Ahead Indicator . . . . . 104
Pedestrian Safety Signal . . . . . . . . 86
Perchlorate Materials Requirements, California . . . . . . 234
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 121
Phone Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . 154
Bluetooth . . . . . . . . . . . . . . . . . . . . . 153
Hands-Free . . . . . . . . . . . . . . . . . . . 155
Plug-In Charging . . . . . . . . . . . . . . . 214
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Power Button . . . . . . . . . . . . . . . . . . . . . . . . 182
Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 107
Indicator Gauge . . . . . . . . . . . . . . . . 99
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 90
Protection, Battery . . . . . . . . . . . . 134
Retained Accessory (RAP) . . . 184
Windows . . . . . . . . . . . . . . . . . . . . . . . 28
Pregnancy, Using Seat Belts . . . . 44
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344 Index
Tires (cont'd)All-Season . . . . . . . . . . . . . . . . . . . . 257
Buying New Tires . . . . . . . . . . . . . 271
Chains . . . . . . . . . . . . . . . . . . . . . . . . 276
Designations . . . . . . . . . . . . . . . . . 260
Different Size . . . . . . . . . . . . . . . . . 273
If a Tire Goes Flat . . . . . . . . . . . . 276
Inspection . . . . . . . . . . . . . . . . . . . . 269
Pressure . . . . . . . . . . . . . . . . . . . . . . 263
Pressure Light . . . . . . . . . . . . . . . . 105
Pressure Monitor Operation . . 265
Pressure Monitor System . . . . . 264
Rotation . . . . . . . . . . . . . . . . . . . . . . 269
Sealant and
Compressor Kit . . . . . . . . . . . . . 277
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . . . 283
Self-Sealing . . . . . . . . . . . . . . . . . . 258
Sidewall Labeling . . . . . . . . . . . . . 259
Terminology and Definitions . . 260
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 273
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 275
Wheel Replacement . . . . . . . . . . 275
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 270
Winter . . . . . . . . . . . . . . . . . . . . . . . . 258 Towing
General Information . . . . . . . . . . 230
Recreational Vehicle . . . . . . . . . . 289
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 287
Traction Control System(TCS)/StabiliTrak Light . . . . . . 105
Off Light . . . . . . . . . . . . . . . . . . . . . . 104
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 194
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . 161
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 318
Trip Odometer . . . . . . . . . . . . . . . . . . . 97
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 132
Turn Signal Bulb Replacement . . . . . . . . . . . . 248
U
Underhood CompartmentFuse Block . . . . . . . . . . . . . . . . . . . . 251
Underhood Compartment Overview . . . . . . . . . . . . . . . . . . . . . . 237
Uniform Tire Quality Grading . . . 273
Updates
Software . . . . . . . . . . . . . . . . . . . . . . 139 USB Port . . . . . . . . . . . . . . . . . . . . . . . 143
Using This Manual . . . . . . . . . . . . . . . . 2
Utility Interruption of
Charging . . . . . . . . . . . . . . . . . . . . . . 228
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 22
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 173
Identification Number (VIN) . . . 310
Load Limits . . . . . . . . . . . . . . . . . . . 178
Messages . . . . . . . . . . . . . . . . . . . . 120
Personalization . . . . . . . . . . . . . . . 121
Security . . . . . . . . . . . . . . . . . . . . . . . . 22
Service Soon Light . . . . . . . . . . . 102
Speed Messages . . . . . . . . . . . . . 121
Starting and Stopping . . . . . . . . . 184
Towing . . . . . . . . . . . . . . . . . . . . . . . . 287
Vehicle Ahead Indicator . . . . . . . . 104
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . . . 283
Tire Pressure . . . . . . . . . . . . . . . . . 263
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 324
Vehicle Ready Light . . . . . . . . . . . . 106
Ventilation, Air . . . . . . . . . . . . . . . . . . 167