2020 CADILLAC XT6 phone

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
CUSTOMER INFORMATION 357
Warranty, and any vehicle failure
related to such parts is not covered by
that warranty.
Repair Facility
GM also recommends that you choose
a collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment, or be able
to recommend a collision repair center
that has GM-trained technicians and
comparable equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, werecommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0353.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 68.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
362 CUSTOMER INFORMATION
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the
lessee; in response to an official
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as required by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected and
transmitted through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features,
including infotainment; and the
location and approximate GPS speedof the vehicle. Refer to the OnStar
Terms and Conditions and Privacy
Statement on the OnStar website.
See
OnStar Additional Information
0 365.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
364 ONSTAR
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
ONSTAR 365
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor. OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0359.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
366 ONSTAR
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
372 CONNECTED SERVICES
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle. .
Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
INDEX 375
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Connected ServicesConnections . . . . . . . . . . . . . . . . . . . . . . . 371
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 372
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 370
Connections Connected Services . . . . . . . . . . . . . . . 371
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Control of a Vehicle . . . . . . . . . . . . . . . . 166
Convenience Net . . . . . . . . . . . . . . . . . . . . 102
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 32
Coolant
Engine Temperature Gauge . . . . . . 117
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .153, 158
Cooling System . . . . . . . . . . . . . . . . . . . . . 269
Cornering Lamps . . . . . . . . . . . . . . . . . . . 149
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 149
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 203 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Cruise Control, Adaptive . . . . . . . . . . . 205
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Customer Assistance . . . . . . . . . . . . . . . 352 Customer Assistance (cont'd)
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Text Telephone (TTY) Users . . . . . 352
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 358
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 361
D
Damage Repair, Collision . . . . . . . . . . . 356
Danger, Warning, and Caution . . . . . . . . 3
Data Collection
Infotainment System . . . . . . . . . . . . . 362
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Data Recorders, Event . . . . . . . . . . . . . . 361
Daytime Running Lamps (DRL) . . . 147
Defensive Driving . . . . . . . . . . . . . . . . . . . 166
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . . . . . . 372
Distracted Driving . . . . . . . . . . . . . . . . . . 165
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 149
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 128
Delayed Locking . . . . . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Door (cont'd)
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . . . . 348
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . 196
Driver Assistance Systems . . . . . . . . . 216
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 128
Driver Mode Control . . . . . . . . . . . . . . . . 202
Driver Mode Control Light . . . . . . . . . 126
Driving
Assistance Systems . . . . . . . . . . . . . . . 226
Better Fuel Economy . . . . . . . . . . . . . 165
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 244
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Hill and Mountain Roads . . . . . . . . 174
If the Vehicle is Stuck . . . . . . . . . . . . 176
Loss of Control . . . . . . . . . . . . . . . . . . . . 168
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Off-Road Recovery . . . . . . . . . . . . . . . . 168
Vehicle Load Limits . . . . . . . . . . . . . . 176
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 173
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 153

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
INDEX 381
Seats (cont'd)Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . 52
Lumbar Adjustment, Front . . . . . . . . . 44
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Adjustment, Front . . . . . . . . . . 44
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . . . . 44
Third Row Seat . . . . . . . . . . . . . . . . . . . . . 53
Securing Child Restraints . . . . . . . 90, 92
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 29
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Accessories andModifications . . . . . . . . . . . . . . . . . . . . 260
Doing Your Own Work . . . . . . . . . . . 260
Maintenance Records . . . . . . . . . . . . 345
Maintenance, General
Information . . . . . . . . . . . . . . . . . . . . . . 332
Parts Identification . . . . . . . . . . . . . . . 346
Scheduling Appointments . . . . . . . . 355
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Services Special Application . . . . . . . . . . . . . . . 339
Servicing the Airbag . . . . . . . . . . . . . . . . . 73 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 186
Side Blind Zone Alert (SBZA) . . . . . . 235
Signals, Turn and Lane-Change . . . . 148
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Special Application Services . . . . . . . 339
Specifications and Capacities . . . . . . 347
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 116
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 199
Start Vehicle, Remote . . . . . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . . . . . 276
Starting the Engine . . . . . . . . . . . . . . . . . 181
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Heated Wheel . . . . . . . . . . . . . . . . . . . . . 105
Wheel Adjustment . . . . . . . . . . . . . . . . 105
Wheel Controls . . . . . . . . . . . . . . . . . . . 105
Steering Column Lock . . . . . . . . . . . . . . . 31
Stop/Start System . . . . . . . . . . . . . . . . . . 182
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cargo Management System . . . . . . 101 Storage Areas (cont'd)
Center Console . . . . . . . . . . . . . . . . . . . . . . 98
Convenience Net . . . . . . . . . . . . . . . . . . 102
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Roof Rack System . . . . . . . . . . . . . . . . 102
Storage Compartments . . . . . . . . . . . . . . 96
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 176
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 291
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Engine Air Filter Life . . . . . . . . . . . . . 267
Forward Collision Alert (FCA) . . . . 226
Infotainment . . . . . . . . . . . . . . . . . 152, 362
Night Vision . . . . . . . . . . . . . . . . . . . . . . . 232
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . 102
Systems Driver Assistance . . . . . . . . . . . . . . . . . 216
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 116
Text Telephone (TTY) Users . . . . . . . 352
Theft-Deterrent Systems . . . . . . . . . . . . 31Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 31
Third-Row Seats . . . . . . . . . . . . . . . . . . . . . 53