Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
364 ONSTAR
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
366 ONSTAR
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
ONSTAR 367
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0256. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
370 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 370
Connections . . . . . . . . . . . . . . . . . . . . . . 371
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 372
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
CONNECTED SERVICES 371
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
INDEX 375
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Connected ServicesConnections . . . . . . . . . . . . . . . . . . . . . . . 371
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 372
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 370
Connections Connected Services . . . . . . . . . . . . . . . 371
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Control of a Vehicle . . . . . . . . . . . . . . . . 166
Convenience Net . . . . . . . . . . . . . . . . . . . . 102
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 32
Coolant
Engine Temperature Gauge . . . . . . 117
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .153, 158
Cooling System . . . . . . . . . . . . . . . . . . . . . 269
Cornering Lamps . . . . . . . . . . . . . . . . . . . 149
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 149
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 203 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Cruise Control, Adaptive . . . . . . . . . . . 205
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Customer Assistance . . . . . . . . . . . . . . . 352 Customer Assistance (cont'd)
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Text Telephone (TTY) Users . . . . . 352
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 358
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 361
D
Damage Repair, Collision . . . . . . . . . . . 356
Danger, Warning, and Caution . . . . . . . . 3
Data Collection
Infotainment System . . . . . . . . . . . . . 362
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Data Recorders, Event . . . . . . . . . . . . . . 361
Daytime Running Lamps (DRL) . . . 147
Defensive Driving . . . . . . . . . . . . . . . . . . . 166
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . . . . . . 372
Distracted Driving . . . . . . . . . . . . . . . . . . 165
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 149
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 128
Delayed Locking . . . . . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Door (cont'd)
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . . . . 348
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . 196
Driver Assistance Systems . . . . . . . . . 216
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 128
Driver Mode Control . . . . . . . . . . . . . . . . 202
Driver Mode Control Light . . . . . . . . . 126
Driving
Assistance Systems . . . . . . . . . . . . . . . 226
Better Fuel Economy . . . . . . . . . . . . . 165
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 244
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Hill and Mountain Roads . . . . . . . . 174
If the Vehicle is Stuck . . . . . . . . . . . . 176
Loss of Control . . . . . . . . . . . . . . . . . . . . 168
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Off-Road Recovery . . . . . . . . . . . . . . . . 168
Vehicle Load Limits . . . . . . . . . . . . . . 176
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 173
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 153
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
INDEX 379
Messages (cont'd)Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 135
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . 34
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 34
Automatic Dimming Rearview . . . . . 34
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 34
Mirrors, Interior Rearview . . . . . . . . . . . 34
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Driver Control . . . . . . . . . . . . . . . . . . . . . 202
Monitor System, Tire Pressure . . . . . 298
N
Navigation Connected Services . . . . . . . . . . . . . . . 370
Net, Convenience . . . . . . . . . . . . . . . . . . . 102
New Vehicle Break-In . . . . . . . . . . . . . . . 180
Night Vision System . . . . . . . . . . . . . . . . 232
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Off-Road (cont'd)
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Engine Oil Life System . . . . . . . . . . . 266
Pressure Light . . . . . . . . . . . . . . . . . . . . . 126
Older Children, Restraints . . . . . . . . . . . 75
Online Owner Center . . . . . . . . . . . . . . . 352
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
OnStar Additional Information . . . . 365
OnStar Emergency . . . . . . . . . . . . . . . . . . 364
OnStar Overview . . . . . . . . . . . . . . . . . . . . 363
OnStar Security . . . . . . . . . . . . . . . . . . . . . 364
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Overheating, Engine . . . . . . . . . . . . . . . . 272
Overview Instrument Panel . . . . . . . . . . . . . . . . . . . . 5
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . 186
Shifting Out of . . . . . . . . . . . . . . . . . . . . 186
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Parking
Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 277
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Parking (cont'd)
Over Things That Burn . . . . . . . . . . . 188
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . 217
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Passenger Sensing System . . . . . . . . . . 69
Pedestrian Ahead Indicator . . . . . . . . 124
Perchlorate Materials
Requirements, California . . . . . . . . . 260
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Protection, Battery . . . . . . . . . . . . . . . . 151
Retained Accessory (RAP) . . . . . . . . 186
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 44
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Pregnancy, Using Seat Belts . . . . . . . . . 61
Privacy
Vehicle Data Recording . . . . . . . . . . 360
Program Courtesy Transportation . . . . . . . . . 355
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . 241