2020 CADILLAC XT5 service

ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . . . . . 9
Seats and Restraints . . . . . . . . . . . . . . . 42
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Instruments and Controls . . . . . . . . . . 99
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Infotainment System . . . . . . . . . . . . . 147
Climate Controls . . . . . . . . . . . . . . . . . . 148
Driving and Operating . . . . . . . . . . . . 158
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 247
Service and Maintenance . . . . . . . . . 331
Technical Data . . . . . . . . . . . . . . . . . . . . 345
Customer Information . . . . . . . . . . . . 349
Reporting Safety Defects . . . . . . . . . 359
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Connected Services . . . . . . . . . . . . . . . 369
Index . . . . . . . . . . . . . . . . . . . . . . . . 372

2 INTRODUCTION
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, CADILLAC, the CADILLAC
Emblem, and XT5are trademarks and/
or service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name “General Motors
of Canada Company ”for Cadillac
Motor Car Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the back
of the manual. It is an alphabetical
list of what is in the manual and the
page number where it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
Litho in U.S.A.
Part No. 84290261 B Second Printing©2019 General Motors LLC. All Rights Reserved.

INTRODUCTION 3
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do not,”
“Do not do this,” or“Do not let this
happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message, gauge,
or indicator.
M: Shown when the owner’s manual
has additional instructions or
information.
*: Shown when the service manual
has additional instructions or
information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols that
may be found on the vehicle and what
they mean. See the features in this
manual for information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp

10 KEYS, DOORS, AND WINDOWS
The key, inside the Remote Keyless
Entry (RKE) transmitter, can be used
for all locks.
To remove the key, press the button
on the side of the transmitter, near
the bottom, and pull the key out.
Never pull the key out without
pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
Periodically, clean with a brush or
a pick.
See your dealer if a new key is needed.
Contact Roadside Service if locked out
of the vehicle. SeeRoadside Service
0 353.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0363.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0358.
If there is a decrease in the Remote
Keyless Entry (RKE) operating range:
. Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other vehicles
or objects may be blocking the
signal.
. Check the transmitter's battery.
See “Battery Replacement ”later in
this section.
. If the transmitter is still not
working correctly, see your dealer
or a qualified technician for
service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless Access
Operation ”following.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE) System
0 10.

KEYS, DOORS, AND WINDOWS 25
.Presslon the bottom of the
liftgate next to the pull cup to
close.
Press any liftgate button, the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to stop it.
Pressing any liftgate button or
pressing
btwice quickly on the RKE
transmitter again restarts the
operation in the reverse direction.
Pressing the touch pad on the liftgate
handle will restart the motion, but
only in the opening direction.
Caution
Manually forcing the liftgate to
open or close during a power cycle
can damage the vehicle. Allow the
power cycle to complete.
The power liftgate may be temporarily
disabled under extreme low
temperatures, or after repeated power
cycling over a short period of time.
If this occurs, the liftgate can still be
operated manually. If the vehicle is shifted out of P (Park)
while the power function is in
progress, the liftgate will continue to
completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the liftgate is
closed and latched before driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle, it
indicates that the system is reacting
to excess weight on the liftgate or a
possible support strut failure.
A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight.
If the liftgate continues to
automatically close after opening, see
your dealer for service before using
the power liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support strut
failure. This could also activate the
falling liftgate detection feature. Allowthe liftgate to complete its operation
and wait a few seconds before
manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate. This will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the liftgate
from completely closing, the horn will
sound as an alert that the liftgate did
not close.
Pinch sensors are on the side edges of
the liftgate. If an object is caught
between the liftgate and the vehicle
and presses against a sensor, the

32 KEYS, DOORS, AND WINDOWS
.A message to service the steering
column lock indicates that an
issue has been detected with the
column lock feature and the
vehicle should be serviced.
. A message that the steering
column is locked indicates that
the engine is running, but the
steering column is still locked. It is
normal for the column to be
locked during a remote start, but
the column should unlock after
the brake pedal is pressed and the
vehicle is started. No message will
display during a remote start.
. A message that the steering wheel
must be turned and the vehicle
must be started again indicates
that the column lock mechanism
is bound, the column locking
device was unable to unlock the
steering column, and the vehicle
did not start. If this happens,
immediately turn the steering
wheel from side to side to unbind
the column lock. If this does not
unlock the steering column, turn
the vehicle off and open the driver
door to reset the system. Then turn the vehicle on and
immediately turn the steering
wheel side to side for about
15 seconds. In some cases, it may
take significant force to unbind
the column.
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
See Radio Frequency Statement 0358.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is on or in
ACC/ACCESSORY and a valid
transmitter is present in the vehicle.
The security light, in the instrument
cluster, comes on if there is a problem
with arming or disarming the
theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched RKE
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off), and
the RKE transmitter appears to be

KEYS, DOORS, AND WINDOWS 33
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
located in the center console. See
Remote Keyless Entry (RKE) System
Operation010.
If the ignition mode will not change
with the other transmitter or in the
transmitter pocket, your vehicle needs
service. If the ignition does change
modes, the first transmitter may be
faulty. See your dealer who can service
the theft-deterrent system and have a
new RKE transmitter programmed to
the vehicle.
It is possible for the immobilizer
system to learn new or replacement
RKE transmitters. Up to eight
transmitters can be programmed for
the vehicle. To program additional
transmitters, see “Programming
Transmitters to the Vehicle ”under
Remote Keyless Entry (RKE) System
Operation 010.
Do not leave the transmitter or device
that disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you cut
too sharply into the right lane, you
could hit a vehicle on the right.
Check the inside mirror or glance
over your shoulder before changing
lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from the
driver seat.
Power Mirrors
To adjust a mirror: 1. Press
}or|to select the
driver or passenger side mirror.
The indicator light will
illuminate.
2. Press the arrows on the control pad to move the mirror in the
desired direction.
3. Adjust each outside mirror so that a little of the vehicle and
the area behind it can be seen.
4. Press
}or|again to deselect
the mirror.

KEYS, DOORS, AND WINDOWS 37
.Tilt
{Warning
The Rear Camera Mirror (RCM) has
a limited view. Portions of the road,
vehicles, and other objects may not
be seen. Do not drive or park the
vehicle using only this camera.
Objects may appear closer than
they are. Check the outside mirrors
or glance over your shoulder when
making lane changes or merging.
Failure to use proper care may
result in injury, death, or vehicle
damage. Troubleshooting
See your dealer for service if a blue
screen and
3are displayed in the
mirror, and the display shuts off. Also,
push the tab as indicated to return to
the automatic dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
. There is glare from the sun or
headlamps. This may obstruct
objects from view. If needed, push
the tab to turn off the display.
. Dirt, snow, or other debris blocks
the camera lens. Clean the lens
with a soft damp cloth, or if