CUSTOMER INFORMATION 353
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
374 INDEX
Cluster, Instrument . . . . . . . . . . . . . . . . . 108
Collision Damage Repair . . . . . . . . . . . 356
Compact Spare Tire . . . . . . . . . . . . . . . . . 315
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Compressor Kit, Tire Sealant . . . . . . . 304
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 370
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 371
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 369
Connections Connected Services . . . . . . . . . . . . . . . 370
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Control of a Vehicle . . . . . . . . . . . . . . . . 160
Convenience Net . . . . . . . . . . . . . . . . . . . . . 97
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 33
Coolant Engine Temperature Gauge . . . . . . 112
Engine Temperature Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .148, 154
Cooling System . . . . . . . . . . . . . . . . . . . . . 260
Cornering Lamps . . . . . . . . . . . . . . . . . . . 144
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 144 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 196 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cruise Control, Adaptive . . . . . . . . . . . 198
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Customer Assistance . . . . . . . . . . . . . . . 351
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Text Telephone (TTY) Users . . . . . 351
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 358
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 360
D
Damage Repair, Collision . . . . . . . . . . . 356
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 362
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Data Recorders, Event . . . . . . . . . . . . . . 361
Daytime Running Lamps (DRL) . . . 142
Defensive Driving . . . . . . . . . . . . . . . . . . . 160
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 21 Diagnostics
Connected Services . . . . . . . . . . . . . . . 371
Distracted Driving . . . . . . . . . . . . . . . . . . 159
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 144
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . . . . . 21
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 21
Drive Belt Routing, Engine . . . . . . . . . 348
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 190, 269
Driver Assistance Systems . . . . . . . . . 207
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 124
Driver Mode Control . . . . . . . . . . . . . . . . 195
Driver Mode Control Light . . . . . . . . . 121
Driving
Assistance Systems . . . . . . . . . . . . . . . 217
Better Fuel Economy . . . . . . . . . . . . . 159
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 234
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Hill and Mountain Roads . . . . . . . . 168
If the Vehicle is Stuck . . . . . . . . . . . . 170
Loss of Control . . . . . . . . . . . . . . . . . . . . 162
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
380 INDEX
S
Safety Defects ReportingCanadian Government . . . . . . . . . . . . 359
General Motors . . . . . . . . . . . . . . . . . . . 360
U.S. Government . . . . . . . . . . . . . . . . . . 359
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Safety System Check . . . . . . . . . . . . . . . . 60
Scheduling Appointments . . . . . . . . . . 354
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . 304
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . 56
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . 113
Replacing after a Crash . . . . . . . . . . . . . 61
Use During Pregnancy . . . . . . . . . . . . . . 59
Seats
Adjustment, Front . . . . . . . . . . . . . . . . . . 44
Head Restraints . . . . . . . . . . . . . . . . . . . . . 43
Heated and Ventilated Front . . . . . . . 49
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . 53
Lumbar Adjustment, Front . . . . . . . . . 45
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . . . . 45
Securing Child Restraints . . . . . . . 86, 88 Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 30
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Accessories and
Modifications . . . . . . . . . . . . . . . . . . . . 249
Doing Your Own Work . . . . . . . . . . . 249
Maintenance Records . . . . . . . . . . . . 344
Maintenance, General Information . . . . . . . . . . . . . . . . . . . . . . 331
Parts Identification . . . . . . . . . . . . . . . 345
Scheduling Appointments . . . . . . . . 354
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Services Special Application . . . . . . . . . . . . . . . 338
Servicing the Airbag . . . . . . . . . . . . . . . . . 71
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 180
Side Blind Zone Alert (SBZA) . . . . . . 226
Signals, Turn and Lane-Change . . . . 143
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Special Application Services . . . . . . . 338
Specifications and Capacities . . . . . . 346 Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 111
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 193
Start Vehicle, Remote . . . . . . . . . . . . . . . 17
Starter Switch Check . . . . . . . . . . . . . . . 269
Starting the Engine . . . . . . . . . . . . . . . . . 176
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Heated Wheel . . . . . . . . . . . . . . . . . . . . . 100
Wheel Adjustment . . . . . . . . . . . . . . . . 100
Wheel Controls . . . . . . . . . . . . . . . . . . . 100
Steering Column Lock . . . . . . . . . . . . . . . 31
Stop/Start System . . . . . . . . . . . . . . . . . . 177
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cargo Management System . . . . . . . . 96
Center Console . . . . . . . . . . . . . . . . . . . . . . 94
Convenience Net . . . . . . . . . . . . . . . . . . . . 97
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Roof Rack System . . . . . . . . . . . . . . . . . . 98
Sunglasses . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Storage Compartments . . . . . . . . . . . . . . 92
Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . . . . . . 310
INDEX 381
StrutsGas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 170
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 283
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sunglass Storage . . . . . . . . . . . . . . . . . . . . . 93
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . . . . 259
Forward Collision Alert (FCA) . . . . 217
Infotainment . . . . . . . . . . . . . . . . . 147, 362
Night Vision . . . . . . . . . . . . . . . . . . . . . . . 223
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Systems Driver Assistance . . . . . . . . . . . . . . . . . 207
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 111
Text Telephone (TTY) Users . . . . . . . 351
Theft-Deterrent Systems . . . . . . . . . . . . 32
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 32
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 283
Buying New Tires . . . . . . . . . . . . . . . . . 297
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 310 Tires (cont'd)
Compact Spare . . . . . . . . . . . . . . . . . . . . 315
Designations . . . . . . . . . . . . . . . . . . . . . . 286
Different Size . . . . . . . . . . . . . . . . . . . . . . 299
If a Tire Goes Flat . . . . . . . . . . . . . . . . 302
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 295
Pressure . . . . . . . . . . . . . . . . . . . . . . 289, 290
Pressure Light . . . . . . . . . . . . . . . . . . . . . 122
Pressure Monitor Operation . . . . . . 292
Pressure Monitor System . . . . . . . . 291
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Sealant and Compressor Kit . . . . . 304
Sealant and Compressor Kit,
Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Sidewall Labeling . . . . . . . . . . . . . . . . . 284
Terminology and Definitions . . . . 286
Uniform Tire Quality Grading . . . . 299
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Wheel Replacement . . . . . . . . . . . . . . 301
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 230
Towing Driving Characteristics . . . . . . . . . . . 234
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 241
General Information . . . . . . . . . . . . . . 234 Towing (cont'd)
Recreational Vehicle . . . . . . . . . . . . . . 320
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Trailer Sway Control (TSC) . . . . . . . 244
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Traction Control System
(TCS)/StabiliTrak Light . . . . . . . . . 121
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 193
Trailer
Sway Control (TSC) . . . . . . . . . . . . . . . 244
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 184
Fluid, Automatic . . . . . . . . . . . . . . . . . . 258
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 111
Turn and Lane-Change Signals . . . . 143
U
Uniform Tire Quality Grading . . . . . . 299
Universal Remote System . . . . . . . . . . 137 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Programming . . . . . . . . . . . . . . . . . . . . . . 137
Using This Manual . . . . . . . . . . . . . . . . . . . . 2