2020 CADILLAC XT5 Radio

228 DRIVING AND OPERATING
If the LCA displays do not light up
when moving vehicles are in the side
blind zone or are rapidly approaching
this zone and the system is clean, the
system may need service. Take the
vehicle to your dealer.
Radio Frequency Information
SeeRadio Frequency Statement 0358.
Lane Keep Assist (LKA)
If equipped, LKA may help avoid
crashes due to unintentional lane
departures. This system uses a camera
to detect lane markings between
60 km/h (37 mph) and 180 km/h
(112 mph). It may assist by gently
turning the steering wheel if the
vehicle approaches a detected lane
marking. It may also provide a Lane
Departure Warning (LDW) alert if the
vehicle crosses a detected lane
marking. LKA can be overridden by
turning the steering wheel. This
system is not intended to keep the
vehicle centered in the lane. LKA will
not assist and alert if the turn signal
is active in the direction of lane departure, or if it detects that you are
accelerating, braking, or actively
steering.
{Warning
The LKA system does not
continuously steer the vehicle.
It may not keep the vehicle in the
lane or give a Lane Departure
Warning (LDW) alert, even if a lane
marking is detected.
The LKA and LDW systems
may not:
. Provide an alert or enough
steering assist to avoid a lane
departure or crash.
. Detect lane markings under
poor weather or visibility
conditions. This can occur if
the windshield or headlamps
are blocked by dirt, snow,
or ice; if they are not in
proper condition; or if the sun
shines directly into the
camera.
(Continued)
Warning (Continued)
.Detect road edges.
. Detect lanes on winding or
hilly roads.
If LKA only detects lane markings
on one side of the road, it will only
assist or provide an LDW alert
when approaching the lane on the
side where it has detected a lane
marking. Even with LKA and LDW,
you must steer the vehicle. Always
keep your attention on the road and
maintain proper vehicle position
within the lane, or vehicle damage,
injury, or death could occur. Always
keep the windshield, headlamps,
and camera sensors clean and in
good repair. Do not use LKA in bad
weather conditions or on roads with
unclear lane markings, such as
construction zones.

VEHICLE CARE 279
FusesUsage
F16 Sunroof
F17 Body control module 1
F18 Instrument cluster
F19 –
F20 Rear seat entertainment
F21 Body control module 4
F22 Infotainment/USB data/Aux jack
F23 Body control module 2
F24 USB charger/ Wireless charging
F25 Park aid/electronic transmission range
system
F26 Communications integration module
F27 Video Fuses
Usage
F28 Heating, ventilation, and air conditioning
display
F29 Radio
F30 Steering wheel adjustment controls
F31 Electronic brake control module
electric brake
booster
F32 DC AC inverter
F33 Driver power seat
F34 Passenger power seat
F35 Battery IEC 1 feed
F36 Electric power steering
F37 Rear seat entertainment/USB
charge/Wireless
charging module
F38 Body control module 8
F39 – Circuit
Breakers Usage
F40 –
F41 –
F42 Auxiliary power outlet/Lighter
Rear Compartment Fuse
Block
The rear compartment fuse block is in
the cargo area, on the driver side of
the vehicle behind the lower trim

VEHICLE CARE 291
flange. It will read something like this:
Maximum load 690 kg (1,521 lbs)
300 kPa (44 psi) Max. Press.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor the
air pressure in your tires and transmit
tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if
provided), should be checked monthly
when cold and inflated to the
inflation pressure recommended by
the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a tire
pressure monitoring system (TPMS)that illuminates a low tire pressure
telltale when one or more of your tires
is significantly under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them to
the proper pressure. Driving on a
significantly under-inflated tire causes
the tire to overheat and can lead to
tire failure. Under-inflation also
reduces fuel efficiency and tire tread
life, and may affect the vehicle's
handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance,
and it is the driver's responsibility to
maintain correct tire pressure, even if
under-inflation has not reached the
level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped
with a TPMS malfunction indicator to
indicate when the system is not
operating properly. The TPMS
malfunction indicator is combined
with the low tire pressure telltale.
When the system detects a
malfunction, the telltale will flash forapproximately one minute and then
remain continuously illuminated. This
sequence will continue upon
subsequent vehicle start-ups as long
as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent the
TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor Operation
0 292.
See Radio Frequency Statement 0358.

VEHICLE CARE 293
TPMS Malfunction Light and
Message
The TPMS will not function properly if
one or more of the TPMS sensors are
missing or inoperable. When the
system detects a malfunction, the low
tire pressure warning light flashes for
about one minute and then stays on
for the remainder of the ignition cycle.
A DIC warning message also displays.
The malfunction light and DIC
warning message come on at each
ignition cycle until the problem is
corrected. Some of the conditions that
can cause these to come on are:
.One of the road tires has been
replaced with the spare tire. The
spare tire does not have a TPMS
sensor. The malfunction light and
DIC message should go off after
the road tire is replaced and the
sensor matching process is
performed successfully. See “TPMS
Sensor Matching Process ”later in
this section.
. The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The malfunction light and the DIC message should
go off after successfully
completing the sensor matching
process. See "TPMS Sensor
Matching Process" later in this
section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See your
dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0297.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See your dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.Tire Fill Alert (If Equipped)
This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure.
When the low tire pressure warning
light comes on:
1. Park the vehicle in a safe, level place.
2. Set the parking brake firmly.
3. Place the vehicle in P (Park).
4. Add air to the tire that is underinflated. The turn signal
lamp will flash.
When the recommended
pressure is reached, the horn
sounds once and the turn signal
lamp will stop flashing and
briefly turn solid.

VEHICLE CARE 329
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened
with water to remove dust and loose
dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened
with a mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be covered
by the vehicle warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm water
and mild detergent. Do not use
chlorine bleach. Rinse with cold water,
and then dry completely.
Care of Seat Belts
Keep belts clean and dry.

CUSTOMER INFORMATION 349
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 349
Customer Assistance Offices . . . . 351
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 351
Online Owner Center . . . . . . . . . . . . . 352
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 352
Roadside Service . . . . . . . . . . . . . . . . . 353
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 354
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 355
Collision Damage Repair . . . . . . . . . 356
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 358
Radio Frequency Statement . . . . . 358
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 359
Reporting Safety Defects to the Canadian Government . . . . . . . . . 359 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 360
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 360
Event Data Recorders . . . . . . . . . . . . 361
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Infotainment System . . . . . . . . . . . . . 362
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without

358 CUSTOMER INFORMATION
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / ICES-GEN.

360 CUSTOMER INFORMATION
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-458-8006,
or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7In Mexico, call 01-800-466-0805 or
01-800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We