2020 CADILLAC XT4 towing

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
236 DRIVING AND OPERATING
The trailer tongue weight (1) should
be 10–15% of the loaded trailer
weight (2). Some specific trailer types,
such as boat trailers, fall outside of
this range. Always refer to the trailer
owner’s manual for the recommended
trailer tongue weight for each trailer.
Never exceed the maximum loads for
your vehicle, hitch and trailer.
The trailer load balance percentage is
calculated as: weight (1) divided by
weight (2) times 100.
After loading the trailer, separately
weigh the trailer and then the trailer
tongue to see if the weights are
appropriate for your vehicle. If the
trailer weight is too high, it may bepossible to transfer some of the cargo
into your vehicle. If the trailer tongue
weight is too high or too low, it may
be possible to rearrange some of the
cargo inside of the trailer.
Do not exceed the maximum
allowable tongue weight for your
vehicle. Use the shortest hitch
extension available to position the
hitch ball closer to your vehicle. This
will help reduce the effect of the
trailer tongue weight on the trailer
hitch and the rear axle.
If a cargo carrier is used in the trailer
hitch receiver, choose a carrier that
positions the load as close to the
vehicle as possible. Make sure the
total weight, including the carrier, is
no more than half of the maximum
allowable tongue weight for the
vehicle.
Ask your dealer for trailering
information or assistance.
Towing Equipment
Hitches
Always use the correct hitch
equipment for your vehicle.
Crosswinds, large trucks going by, and
rough roads can affect the trailer and
the hitch.
Proper hitch equipment for your
vehicle helps maintain control of the
vehicle-trailer combination. Many
trailers can be towed using a
weight-carrying hitch which has a
coupler latched to the hitch ball, or a
tow eye latched to a pintle hook.
Other trailers may require a
weight-distributing hitch that uses
spring bars to distribute the trailer
tongue weight between your vehicle
and trailer axles. See
“Maximum
Trailer Tongue Weight ”under Trailer
Towing 0233 for weight limits with
various hitch types.
Never attach rental hitches or other
bumper-type hitches. Only use
frame-mounted hitches that do not
attach to the bumper.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
DRIVING AND OPERATING 237
Hitch Cover
To remove hitch cover, if equipped:1. Remove the two fasteners on the lower tabs.
2. Pull the lower edge of the cover to about a 45 degree angle.
3. Pull the cover downward to disengage the upper
attachments.
To reinstall the hitch cover:
1. Hold cover at a 45 degree angle to the vehicle and push the
upper tabs into the slots in the
bumper. 2. Push the bottom of the cover
forward until the lower tabs line
up with the lower slots.
3. Snap the hitch cover into place by pushing the upper corners
forward.
4. Reinstall the two fasteners on the lower tabs.
Consider using mechanical sway
controls with any trailer. Ask a
trailering professional about sway
controls or refer to the trailer
manufacturer's recommendations and
instructions.
Tires
. Do not tow a trailer while using a
compact spare tire on the vehicle.
. Tires must be properly inflated to
support loads while towing a
trailer. See Tires0272 for
instructions on proper tire
inflation.
Safety Chains
Always attach chains between the
vehicle and the trailer, and attach the
chains to the holes on the trailer hitch platform. Instructions about safety
chains may be provided by the hitch
manufacturer or by the trailer
manufacturer.
Cross the safety chains under the
tongue of the trailer to help prevent
the tongue from contacting the road if
it becomes separated from the hitch.
Always leave just enough slack so the
combination can turn. Never allow
safety chains to drag on the ground.
Trailer Brakes
Loaded trailers over 450 kg (1,000 lb)
must be equipped with brake systems
and with brakes for each axle. Trailer
braking equipment conforming to
Canadian Standards Association (CSA)
requirement CAN3-D313, or its
equivalent, is recommended.
State or local regulations may require
trailers to have their own braking
system if the loaded weight of the
trailer exceeds certain minimums that
can vary from state to state. Read and
follow the instructions for the trailer
brakes so they are installed, adjusted,
and maintained properly. Never
attempt to tap into your vehicle's

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
238 DRIVING AND OPERATING
hydraulic brake system. If you do,
both the vehicle anti-lock brakes and
the trailer brakes may not function,
which could result in a crash.
Trailer Wiring Harness
Basic Trailer Wiring
The trailer wiring harness is located at
the rear of the vehicle and is tied to
the vehicle's frame. The harness
connector can be plugged into a
trailer connector available through
your dealer.
Trailer Lamps
Always check all trailer lamps are
working at the beginning of each trip,
and periodically on longer trips.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals will illuminate to indicate
the vehicle is turning, changing lanes,
or stopping. When towing a trailer,
the arrows on the instrument cluster
will illuminate even if the trailer is not
properly connected or the bulbs are
burned out.
Trailer Sway Control (TSC)
Vehicles with StabiliTrak/Electronic
Stability Control (ESC) have a Trailer
Sway Control (TSC) feature. Trailer
sway is unintended side-to-side
motion of a trailer while towing. If the
vehicle is towing a trailer and the TSC
detects that sway is increasing, the
vehicle brakes are selectively applied
at each wheel, to help reduce
excessive trailer sway. If equipped with
the Integrated Trailer Brake Control
(ITBC) system, and the trailer has an
electric brake system, StabiliTrak/ESC
may also apply the trailer brakes.
If TSC is enabled, the Traction Control
System (TCS)/StabiliTrak/ESC warning
light will flash on the instrument
cluster. Reduce vehicle speed by
gradually removing your foot from the
accelerator. If trailer sway continues,
StabiliTrak/ESC can reduce enginetorque to help slow the vehicle. TSC
will not function if StabiliTrak/ESC is
turned off. See
Traction Control/
Electronic Stability Control 0191.
{Warning
Trailer sway can result in a crash
and in serious injury or death, even
if the vehicle is equipped with TSC.
If the trailer begins to sway, reduce
vehicle speed by gradually removing
your foot from the accelerator. Then
pull over to check the trailer and
vehicle to help correct possible
causes, including an improperly or
overloaded trailer, unrestrained
cargo, improper trailer hitch
configuration, or improperly
inflated or incorrect vehicle or
trailer tires. See Towing Equipment
0 236 for trailer ratings and hitch
setup recommendations.
Trailer Tires
Special Trailer (ST) tires differ from
vehicle tires. Trailer tires are designed
with stiff sidewalls to help prevent

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
242 VEHICLE CARE
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . 309
Recreational Vehicle Towing . . . . 309
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . 310
Interior Care . . . . . . . . . . . . . . . . . . . . . . 314
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . 317
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM
parts and GM-trained and supported
service people.
Genuine GM parts have one of these
marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including this
one, as well as many of its service
parts and fluids, contain and/or
emit chemicals known to the State
of California to cause cancer and
birth defects or other reproductive
harm. Engine exhaust, many parts
and systems, many fluids, and
some component wear by-products
contain and/or emit these
chemicals. For more information go
to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0259 and
Jump Starting - North America 0306
and the back cover.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
VEHICLE CARE 309
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash or
hook to suspension components.
Use the proper straps around the
tires to secure the vehicle. Do not
drag a locked wheel/tire. Use tire
skates or dollies under any locked
wheel/tire while loading the vehicle.
Do not use a sling type lift to tow
the vehicle. This could damage the
vehicle.
Caution
If the vehicle cannot be shifted into
Neutral (N), do not use the tow eye
to tow the vehicle. Vehicle damage
may occur.GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach angles,
if necessary. A towed vehicle should
have its drive wheels off the ground.
Contact Roadside Service or a
professional towing service if the
disabled vehicle must be towed.
The vehicle is equipped with specific
attachment points to be used by the
towing provider. These holes may be
used to pull the vehicle from a flat
road surface onto the flatbed tow
truck.
Recreational Vehicle
Towing
Caution
Dolly towing or dinghy towing the
vehicle may cause damage because
of reduced ground clearance.
Always put the vehicle on a flatbed
truck or trailer.
The vehicle was neither designed nor
intended to be towed with any of its
wheels on the ground. If the vehicle
must be towed, see Towing the Vehicle
0 309.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
SERVICE AND MAINTENANCE 319
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0168.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Recommended Fuel 0226.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain. .
Frequently towing a trailer.
. Used for high speed or competitive
driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0243.
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0247.
Once a Month
. Check the tire inflation pressures.
See Tire Pressure 0279.
. Inspect the tires for wear. See Tire
Inspection 0285.
. Check the windshield washer fluid
level. See Washer Fluid 0256.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
CUSTOMER INFORMATION 341
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
344 CUSTOMER INFORMATION
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Readthe lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0340.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year .
Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 64.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.