2020 CADILLAC ESCALADE reset

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
18 KEYS, DOORS, AND WINDOWS
Driver Door Key Lock Cylinder
Access (Slotted Cap Access) (In
Case of Dead Battery)
To access the driver door key lock
cylinder:1. Pull the door handle (1) to the open position and hold it open
until cap removal is complete.
2. Insert the key (4) into the slot (3) on the bottom of the
cap (2) and lift the key upward.
3. Remove the cap (2).
4. Use the key (4) in the cylinder.
To replace the slotted cap: 1. Pull the door handle (1) to the open position and hold it open
until cap installation is complete. 2. Position the bottom edge of the
cap under the lower edge of the
metal piece (6). The tabs (7)
attach to metal piece (6) at the
positions (5).
3. Rotate the cap upward to install into place.
4. Check that the cap is secure.
5. Release the door handle.
Free-Turning Locks
The door key lock cylinder turns freely
when either the wrong key is used,
or the correct key is not fully inserted.
The free turning door lock feature
prevents the lock from being forced
open. To reset the lock, turn it to the
vertical position with the correct key
fully inserted. Remove the key and
insert it again. If this does not reset
the lock, turn the key halfway around
in the cylinder and repeat the reset
procedure.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 19
Power Door Locks
PressQorKon the Remote Keyless
Entry (RKE) transmitter. See Remote
Keyless Entry (RKE) System Operation
0 8.
Q:Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature delays the locking of the
doors until five seconds after all doors
are closed. Delayed locking can only be turned on
when the Unlocked Door Anti-Lockout
feature has been turned off.
When
Qis pressed on the power door
lock switch while a door or the liftgate
is open, a chime will sound three
times indicating delayed locking is
active.
The doors will lock automatically
five seconds after all doors are closed.
If a door is reopened before that time,
the five-second timer will reset when
all doors are closed again.
Press
Qon the door lock switch again
or press
Qon the RKE transmitter to
lock doors immediately.
This feature can also be programmed.
See Vehicle Personalization 0136.
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the ignition
is on, and the vehicle is shifted out of
P (Park). If a vehicle door is unlocked and then
opened and closed, the doors will lock
either when your foot is removed from
the brake or the vehicle speed
becomes faster than 13 km/h (8 mph).
To unlock the doors:
.
Press
Kon the power door lock
switch.
. Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0136.
Lockout Protection
If the ignition is on or in ACC/
ACCESSORY and the power door lock
switch is pressed with the driver door
open, all the doors will lock and only
the driver door will unlock.
If the vehicle is off and locking is
requested while a door is open, when
all doors are closed the vehicle will
check for RKE transmitters inside.
If an RKE transmitter is detected and
the number of RKE transmitters inside

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
26 KEYS, DOORS, AND WINDOWS
The projected logo will not be
restarted using the same RKE
transmitter unless it has been out of
range for longer than 20 seconds.
If an RKE transmitter is again
detected within approximately 2 m
(6 ft) of the liftgate, or another kick
has been detected, the one-minute
timer will be reset.
The projected logo will not work
under these conditions:
.The vehicle battery is low.
. The transmission is not in
P (Park).
. Hands Free Liftgate Control is set
to off in vehicle personalization.
See Vehicle Personalization 0136.
. Power liftgate is turned off. .
The vehicle remains parked for
72 hours or more, with no RKE
transmitter use or Keyless Access
operation. To re-enable, press any
button on the RKE transmitter or
open and close a vehicle door.
The projected logo will not work for a
single RKE transmitter when a
transmitter:
. Has been left within
approximately 5 m (15 ft) of the
liftgate for several minutes.
. Has been left inside the vehicle
and all vehicle doors are closed.
. Has approached the area outside
of the liftgate five times within
10 minutes. Lens Cleaning
If equipped, use a cotton swab to
clean the lens.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 31
.A message that the steering wheel
must be turned and the vehicle
must be started again indicates
that the column lock mechanism
is bound, the column locking
device was unable to unlock the
steering column, and the vehicle
did not start. If this happens,
immediately turn the steering
wheel from side to side to unbind
the column lock. If this does not
unlock the steering column, turn
the vehicle off and open the driver
door to reset the system. Then
turn the vehicle on and
immediately turn the steering
wheel side to side for about
15 seconds. In some cases, it may
take significant force to unbind
the column.
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
See Radio Frequency Statement 0366.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is on and
a valid transmitter is found in the
vehicle.
The security light in the instrument
cluster comes on if there is a problem
with arming or disarming the
theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in the
vehicle. Only a correctly matched transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start the
vehicle.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter or
place the transmitter in the
transmitter pocket/insert next to the
center console storage area between
the driver and front passenger seats.
See
“Starting the Vehicle with a Low
Transmitter Battery” underRemote
Keyless Entry (RKE) System Operation
0 8.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket/insert, the
vehicle needs service. See your dealer
who can service the theft-deterrent
system and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or device
that disarms or deactivates the
theft-deterrent system in the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 33
Folding Mirrors
Power Folding
1. Press{to fold the mirrors
inward.
2. Press
{again to return the
mirrors to the driving position.
Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
. The mirrors are accidentally
obstructed while folding.
. They are accidentally manually
folded/unfolded. .
The mirrors will not stay in the
unfolded position.
. The mirrors vibrate at normal
driving speeds.
Fold and unfold the mirrors one time
using the mirror controls to reset
them to their normal position.
A popping noise may be heard during
the resetting of the power folding
mirrors. This sound is normal after a
manual folding operation.
Remote Mirror Folding
If equipped, press and holdQon the
RKE transmitter for approximately
one second to automatically fold the
exterior mirrors. Press and hold
Kon
the RKE transmitter for approximately
one second to unfold. See Remote
Keyless Entry (RKE) System Operation
0 8.
This feature is turned on or off
through vehicle personalization. See
Vehicle Personalization 0136.
Heated Mirrors
K
:Press to heat the outside mirrors.
See “Rear Window Defogger” under
Dual Automatic Climate Control System
0 157.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts to
a preselected position when the
vehicle is in R (Reverse). This allows
the curb to be seen when parallel
parking.
The mirror(s) return to the original
position when:
.
The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about 30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0136.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
108 INSTRUMENTS AND CONTROLS
ON :Turns on the rear wiper.
=REAR : Press this button on the
end of the lever to spray washer fluid
on the rear window. The wipers will
clear the rear window and either stop
or return to your preset speed. For
more washer cycles, press and hold
the button.
The rear window wiper/washer will
not operate if the liftgate or liftglass is
open or ajar. If the liftgate or liftglass
is opened while the rear wiper is on,
the wiper returns to the parked
position and stops.
Rear Camera Mirror Washer :
If equipped, press
=REAR on the end
of the lever to spray washer fluid on
the rear mirror camera lens. See Rear
Camera Mirror 034. Rear Wiper Arm Assembly
Protection
When using an automatic car wash,
move the rear wiper control to OFF to
disable the rear wiper. In some
vehicles, if the transmission is in
N (Neutral) and the vehicle speed is
very slow, the rear wiper will
automatically park under the rear
spoiler.
The wiper operations return to normal
when the transmission is no longer in
N (Neutral) or the vehicle speed has
increased.
Reverse Gear Wipes
If the rear wiper control is off, the rear
wiper will automatically operate
continuously when the shift lever is in
R (Reverse), and the front windshield
wiper is performing low or high speed
wipes. If the rear wiper control is off,
the shift lever is in R (Reverse), and
the front windshield wiper is
performing interval wipes, then the
rear wiper automatically performs
interval wipes.
This feature can be turned on or off.
See
Vehicle Personalization 0136. The windshield washer reservoir is
used for the windshield and the rear
window. Check the fluid level in the
reservoir if either washer is not
working. See
Washer Fluid 0271.
Compass
The vehicle may have a compass
display on the Driver Information
Center (DIC). The compass receives its
heading and other information from
the Global Positioning System (GPS)
antenna, StabiliTrak/Electronic
Stability Control (ESC), and vehicle
speed information.
The compass system is designed to
operate for a certain number of miles
or degrees of turn before needing a
signal from the GPS satellites. When
the compass display shows CAL, drive
the vehicle for a short distance in an
open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS
signal is restored and provide a
heading again.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INSTRUMENTS AND CONTROLS 111
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty.
The power outlets are designed for
accessory power plugs only, such as
cell phone charge cords.
Power Outlet 110/120 Volt
Alternating Current
This power outlet can be used to plug
in electrical equipment that uses a
maximum limit of 150 watts.
The 110/120 volt power outlet is on
the rear of the center console.
An indicator light on the outlet turns
on to show it is in use. The light
comes on when the vehicle is started,
equipment requiring less than 150
watts is plugged into the outlet, and
no system fault is detected.
The indicator light does not come on
when the ignition is off or if the
equipment is not fully seated into the
outlet.If equipment is connected using more
than 150 watts or a system fault is
detected, a protection circuit shuts off
the power supply and the indicator
light turns off. To reset the circuit,
unplug the item and plug it back in or
turn the ignition off and then back to
on. The power restarts when
equipment using 150 watts or less is
plugged into the outlet and a system
fault is not detected.
The power outlet is not designed for
the following, and may not work
properly if they are plugged in:
.
Equipment with high initial peak
wattage, such as
compressor-driven refrigerators
and electric power tools
. Other equipment requiring an
extremely stable power supply,
such as microcomputer-controlled
electric blankets and touch sensor
lamps
. Medical equipment.
Wireless Charging
The system operates at 145 kHz and
wirelessly charges one Qi compatible
smartphone. The power output of the
system is capable of charging at a rate
up to 1 amp (5W), as requested by the
compatible smartphone. See Radio
Frequency Statement 0366.
{Warning
Wireless charging can affect the
operation of an implanted
pacemaker or other medical devices.
If you have one, it is recommended
to consult with your doctor before
using the wireless charging system.
The vehicle must be on, in ACC/
ACCESSORY, or Retained Accessory
Power (RAP) must be active. The
wireless charging feature may not
correctly indicate charging when the
vehicle is in RAP. See Retained
Accessory Power (RAP) 0188.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INSTRUMENTS AND CONTROLS 117
Cluster Options Menu
To enter the cluster Options menu:1. Use the five-way control on the right side of the steering wheel
to find the Options page in one
of the interactive display zones
on the cluster.
2. Press SEL on the center of the five-way control to enter the
Options menu.
Units : Press SEL while Units is
highlighted to enter the Unit menu.
Choose US or metric units by pressing
SEL while the desired item is
highlighted. A checkmark will be
displayed next to the selected item.
Info Pages : Press SEL while Info
Pages is highlighted to select the
items to be displayed in the DIC info
displays. See Driver Information Center
(DIC) 0130.
Fav Button Options : Press SEL while
Fav Button Options is highlighted to
select between FAV Primary and SEEK
Primary. This selection allows for
configuration of the
CandB
steering wheel controls. When FAV Primary is selected, pressing
Cand
Bwill go to the next or previous
favorite and pressing and holding
C
andBwill seek. When SEEK Primary
is selected, pressing
CandBwill
seek and pressing and holding
Cand
Bwill go to the next or previous
favorite.
Display Layout : Press SEL while
Display Layout is highlighted to
change the configuration of the
cluster. See “Reconfigurable
Instrument Cluster” earlier in this
section.
Head-up Display (HUD) Rotation :
This feature allows for adjusting the
angle of the HUD image. The vehicle
must be in P (Park). Press SEL on the
steering wheel controls while Head-up
Display Rotation is highlighted to
enter Adjust Mode. Press
yorzto
adjust the angle of the HUD display.
Press
SorTto highlight OK, then press SEL to save the setting. Cancel
can also be selected to cancel the
setting.
Open Source Software :
Press SEL
while Open Source Software is
highlighted to display open source
software information.
Speedometer
The speedometer shows the vehicle's
speed in either kilometers per hour
(km/h) or miles per hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
Trip Odometer
The trip odometer shows how far the
vehicle has been driven since the trip
odometer was last reset.
The trip odometer is accessed and
reset through the Driver Information
Center (DIC). See Driver Information
Center (DIC) 0130.