2020 CADILLAC ESCALADE battery location

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
8 KEYS, DOORS, AND WINDOWS
Press the button on the side of the
RKE transmitter to remove the key.
Never pull the key out without
pressing the button.
The key, inside the Remote Keyless
Entry (RKE) transmitter, can be used
for all locks.
See your dealer if a replacement key
or additional key is needed.
If locked out of the vehicle, see
Roadside Service0360.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0370.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0366. If there is a decrease in the Remote
Keyless Entry (RKE) operating range:
.
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other vehicles
or objects may be blocking the
signal.
. Check the transmitter's battery.
See “Battery Replacement ”later in
this section.
. If the transmitter is still not
working correctly, see your dealer
or a qualified technician for
service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless Access
Operation ”later in this section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
24 KEYS, DOORS, AND WINDOWS
To open the liftgate, pressKon the
power door lock switch or press
Kon
the RKE transmitter twice to unlock
all doors. Press the touch pad (1) on
the underside of the liftgate handle
and lift up.
Press the button (2) above the license
plate to open the liftglass, or press
c
twice quickly on the RKE transmitter.
Do not leave the liftglass open when
raising the liftgate.
There will be a delay in the release of
the liftglass if there is an attempt to
open it while the rear wiper is in
motion. Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This will
cause the liftgate to be unlatched.
The liftgate can be opened when
locked if the RKE transmitter is within
1 m (3 ft) of the touch pad. See
Remote Keyless Entry (RKE) System
Operation
08.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not open.
The liftgate will resume operation
when the battery is reconnected and
charged.
Hands-Free Operation
If equipped, the liftgate may be
operated with a kicking motion near
the center of the rear bumper at the
location of the projected logo. The
RKE transmitter must be within 1 m
(3 ft) of the rear bumper to operate
the power liftgate hands-free.
The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one of
the liftgate switches. The hands-free feature can be
customized. See
Vehicle Personalization
0 136. Choose from the following:
On-Open and Close : The kicking
motion is activated to both open and
close the liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 261
1. Positive (+) Terminal. SeeJump
Starting - North America 0322.
2. Battery - North America 0273.
3. Coolant Surge Tank and Pressure Cap. See Cooling System 0266.
4. Engine Air Cleaner/Filter 0265.
5. Remote Negative (–) Location (Out of View). See Jump Starting -
North America 0322.
6. Engine Cooling Fans (Out of View). See Cooling System 0266.
7. Engine Oil Fill Cap. See “When to
Add Engine Oil” underEngine Oil
0 261.
8. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0261.
9. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid ”under Washer Fluid 0271.
10. Brake Fluid Reservoir. See Brake
Fluid 0272.
11. Engine Compartment Fuse Block
0281.Engine Oil
To ensure proper engine performance
and long life, careful attention must
be paid to engine oil. Following these
simple, but important steps will help
protect your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil” in
this section.
. Check the engine oil level regularly
and maintain the proper oil level.
See “Checking Engine Oil” and
“When to Add Engine Oil” in this
section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0263.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially prior
to a long trip. The engine oil dipstick handle is a loop. See
Engine
Compartment Overview 0260 for the
location.
{Warning
The engine oil dipstick handle may
be hot; it could burn you. Use a
towel or glove to touch the dipstick
handle.
If a low oil Driver Information Center
(DIC) message displays, check the oil
level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground. Check
the engine oil level after the
engine has been off for at least
two hours. Checking the engine oil
level on steep grades or too soon
after engine shutoff can result in
incorrect readings. Accuracy
improves when checking a cold
engine prior to starting. Remove
the dipstick and check the level.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 273
.A fluid leak in the brake hydraulic
system. Have the brake hydraulic
system fixed. With a leak, the
brakes will not work well.
Always clean the brake fluid reservoir
cap and the area around the cap
before removing it.
Do not top off the brake fluid. Adding
fluid does not correct a leak. If fluid is
added when the linings are worn,
there will be too much fluid when
new brake linings are installed. Add or
remove fluid, as necessary, only when
work is done on the brake hydraulic
system.
{Warning
If too much brake fluid is added, it
can spill on the engine and burn,
if the engine is hot enough. You or
others could be burned, and the
vehicle could be damaged. Add
brake fluid only when work is done
on the brake hydraulic system. When the brake fluid falls to a low
level, the brake warning light comes
on. See
Brake System Warning Light
0 123.
Brake fluid absorbs water over time
which degrades the effectiveness of
the brake fluid. Replace brake fluid at
the specified intervals to prevent
increased stopping distance. See
Maintenance Schedule 0339.
What to Add
Use only GM approved DOT 3 brake
fluid from a clean, sealed container.
See Recommended Fluids and
Lubricants 0349.
{Warning
The wrong or contaminated brake
fluid could result in damage to the
brake system. This could result in
the loss of braking leading to a
possible injury. Always use the
proper GM approved brake fluid.
Caution
If brake fluid is spilled on the
vehicle's painted surfaces, the paint
finish can be damaged. Immediately
wash off any painted surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove the
cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview 0260
for battery location.
{Warning
WARNING: Battery posts,
terminals, and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 323
Caution
Ignoring these steps could result in
costly damage to the vehicle that
would not be covered by the vehicle
warranty. Trying to start the vehicle
by pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must have a 12-volt battery with a
negative ground system.
Caution
If the other vehicle does not have a
12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enough so the jumper cables can reach, but
be sure the vehicles are not
touching each other. If they are,
it could cause an unwanted ground connection. You would
not be able to start your vehicle,
and the bad grounding could
damage the electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake.
For vehicles with
four-wheel-drive with a
N (Neutral) transfer case
position, be sure the transfer
case is in a drive gear
—not
N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump starting
procedure, they could be damaged.
The repairs would not be covered
by the vehicle warranty. Whenever
possible, turn off or unplug all
accessories on either vehicle when
jump starting. 3. Turn the ignition off on both
vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn off
the radio and all the lamps that
are not needed. This will avoid
sparks and help save both
batteries. And it could save the
radio!
4. Open the hood on the other vehicle and locate the positive (+)
and negative (−) terminal
locations on that vehicle.
The positive (+) terminal is under
a red plastic cover at the positive
battery post. To uncover the
positive (+) terminal, open the
red plastic cover.
For more information on the
location of the remote
positive (+) and remote negative
(−) terminals, see Engine
Compartment Overview 0260.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
360 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
370 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 370
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 371
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 372
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ONSTAR 371
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.