Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 301
A Tire and Loading Information label,
attached to your vehicle, shows the
size of the original equipment tires
and the correct inflation pressure for
the tires when they are cold. See
Vehicle Load Limits0178 for an
example of the Tire and Loading
Information label and its location.
Also see Tire Pressure 0297.
The TPMS can warn about a low tire
pressure condition but it does not
replace normal tire maintenance. See
Tire Inspection 0304, Tire Rotation
0 304, and Tires0291.
Caution
Tire sealant materials are not all
the same. A non-approved tire
sealant could damage the TPMS
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
the GM approved tire sealant
available through your dealer or
included in the vehicle.
TPMS Malfunction Light and
Message
The TPMS will not function properly if
one or more of the TPMS sensors are
missing or inoperable. When the
system detects a malfunction, the low
tire pressure warning light flashes for
about one minute and then stays on
for the remainder of the ignition cycle.
A DIC warning message also displays.
The malfunction light and DIC
warning message come on at each
ignition cycle until the problem is
corrected. Some of the conditions that
can cause these to come on are:
.
One of the road tires has been
replaced with the spare tire. The
spare tire does not have a TPMS
sensor. The malfunction light and
DIC message should go off after
the road tire is replaced and the
sensor matching process is
performed successfully. See “TPMS
Sensor Matching Process ”later in
this section.
. The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The malfunction light and the DIC message should
go off after successfully
completing the sensor matching
process. See "TPMS Sensor
Matching Process" later in this
section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See your
dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0306.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 303
If the tire fill alert does not operate
due to TPMS interference, move the
vehicle about 1 m (3 ft) back or
forward and try again. If the tire fill
alert feature is not working, use a tire
pressure gauge.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or more
of the TPMS sensors. The TPMS
sensor matching process should also
be performed after replacing a spare
tire with a road tire containing the
TPMS sensor. The malfunction light
and the DIC message should go off at
the next ignition cycle. The sensors
are matched to the tire/wheel
positions, using a TPMS relearn tool,
in the following order: driver side
front tire, passenger side front tire,
passenger side rear tire, and driver
side rear tire. See your dealer for
service or to purchase a relearn tool.
A TPMS relearn tool can also be
purchased. See Tire Pressure Monitor
Sensor Activation Tool atwww.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes longer,
the matching process stops and must
be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 184.
3. Make sure the Tire Pressure info display option is turned on. The
info displays on the DIC can be
turned on and off through the
Settings menu. See Driver
Information Center (DIC) 0130.
4. Use the five-way DIC control on the right side of the steering
wheel to scroll to the Tire
Pressure screen under the DIC
info page. See Driver Information
Center (DIC) 0130. 5. Press and hold SEL in the center
of the five-way DIC control.
The horn sounds twice to signal
the receiver is in relearn mode
and the TIRE LEARNING ACTIVE
message displays on the DIC
screen.
6. Start with the driver side front tire.
7. Place the relearn tool against the tire sidewall, near the valve stem.
Then press the button to activate
the TPMS sensor. A horn chirp
confirms that the sensor
identification code has been
matched to this tire and wheel
position.
8. Proceed to the passenger side front tire, and repeat the
procedure in Step 7.
9. Proceed to the passenger side rear tire, and repeat the
procedure in Step 7.
10. Proceed to the driver side rear tire, and repeat the procedure in
Step 7. The horn sounds two
times to indicate the sensor
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 323
Caution
Ignoring these steps could result in
costly damage to the vehicle that
would not be covered by the vehicle
warranty. Trying to start the vehicle
by pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must have a 12-volt battery with a
negative ground system.
Caution
If the other vehicle does not have a
12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enough so the jumper cables can reach, but
be sure the vehicles are not
touching each other. If they are,
it could cause an unwanted ground connection. You would
not be able to start your vehicle,
and the bad grounding could
damage the electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake.
For vehicles with
four-wheel-drive with a
N (Neutral) transfer case
position, be sure the transfer
case is in a drive gear
—not
N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump starting
procedure, they could be damaged.
The repairs would not be covered
by the vehicle warranty. Whenever
possible, turn off or unplug all
accessories on either vehicle when
jump starting. 3. Turn the ignition off on both
vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn off
the radio and all the lamps that
are not needed. This will avoid
sparks and help save both
batteries. And it could save the
radio!
4. Open the hood on the other vehicle and locate the positive (+)
and negative (−) terminal
locations on that vehicle.
The positive (+) terminal is under
a red plastic cover at the positive
battery post. To uncover the
positive (+) terminal, open the
red plastic cover.
For more information on the
location of the remote
positive (+) and remote negative
(−) terminals, see Engine
Compartment Overview 0260.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
328 VEHICLE CARE
Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage to
the vehicle.
6. Disconnect the negative battery cable at the battery and secure
the nut and bolt. Cover the
negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
7. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur.
8. Move the steering wheel to make sure the steering column is
unlocked.
9. With a foot on the brake pedal, release the parking brake. 10. If equipped with Keyless Access,
keep the RKE transmitter outside
of the vehicle, and manually lock
the doors. Access the vehicle as
if it has a dead RKE transmitter
battery, by using the key in the
door lock.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to P (Park).
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition on with the engine off. Shift the transfer case
out of N (Neutral) to 2m. See
“Shifting out of N (Neutral)”
under Four-Wheel Drive 0196.
See your dealer if the transfer
case cannot be shifted out of
N (Neutral).
6. Check that the vehicle is in 2
m
by starting the engine and
shifting the transmission to R (Reverse) and then to D
(Drive). There should be
movement of the vehicle while
shifting.
7. Shift the transmission to P (Park) and turn off the ignition.
8. Disconnect the vehicle from the tow vehicle.
9. Release the parking brake.
10. Reset any lost presets. The outside temperature display
will default to 0 °C (32 °F) but
will reset with normal usage.
Dolly Towing
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ONSTAR 371
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ONSTAR 373
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
384 INDEX
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 321
FusesEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 285, 287
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
G
Garage Door Opener . . . . . . . . . . . . . . . . 145Programming . . . . . . . . . . . . . . . . . . . . . . 145
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 277
Gauges Engine Coolant Temperature . . . . 118
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Speedometer . . . . . . . . . . . . . . . . . . . . . . 117
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 118
Trip Odometer . . . . . . . . . . . . . . . . . . . . 117
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 114
General Information Service and Maintenance . . . . . . . . 338
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 256
Glass Replacement . . . . . . . . . . . . . . . . . 277 Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
H
Hazard Warning Flashers . . . . . . . . . . 152
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 41
Head-up Display . . . . . . . . . . . . . . . . . . . . 132
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 151
Bulb Replacement . . . . . . . . . . . . . . . . 279
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 150
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 150
High-Beam On Light . . . . . . . . . . . . . . 128
High/Low Beam Changer . . . . . . . . . 150
Lamps On Reminder . . . . . . . . . . . . . . 129
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Steering Wheel . . . . . . . . . . . . . . . . . . . . 105
Heated and Cooled Front Seats . . . . . 49
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Heating . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
High-Beam On Light . . . . . . . . . . . . . . . . 128
High-Speed Operation . . . . . . . . . . . . . . 299 Hill and Mountain Roads . . . . . . . . . . 176
Hill Start Assist (HSA) . . . . . . . . . . . . . 202
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How to Wear Seat Belts Properly . . . 58
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 184
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 126
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Information Publication Ordering . . . . . . . . . . . . . 365
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 156
Infotainment System . . . . . . . . . . . . . . . 369
Instrument Cluster . . . . . . . . . . . . . . . . . 115
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel Overview . . . . . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . . . 34
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 322