Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
322 VEHICLE CARE
so it is all right to drive on it. If the
vehicle has four-wheel drive and a
different size spare tire is installed,
drive only in two-wheel drive.
After installing the spare tire on the
vehicle, stop as soon as possible and
check that the spare tire is correctly
inflated.
Have the damaged or flat road tire
repaired or replaced and installed
back onto the vehicle as soon as
possible so the spare tire will be
available in case it is needed again.
Do not mix tires and wheels of
different sizes, because they will not
fit. Keep your spare tire and its wheel
together. If the vehicle has a spare tire
that does not match the original road
tires and wheels in size and type, do
not include the spare in the tire
rotation.Jump Starting
Jump Starting - North
America
For more information about the
vehicle battery, seeBattery - North
America 0273.
If the vehicle's battery has run down,
you may want to use another vehicle
and some jumper cables to start your
vehicle. Be sure to use the following
steps to do it safely.
{Warning
WARNING: Battery posts,
terminals, and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.
Batteries also contain other
chemicals known to the State of
California to cause cancer. WASH
HANDS AFTER HANDLING. For
(Continued)
Warning (Continued)
more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition 65 Warning
0 256 and the back cover.
{Warning
Batteries can hurt you. They can be
dangerous because:
. They contain acid that can
burn you.
. They contain gas that can
explode or ignite.
. They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these things
can hurt you.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SERVICE AND MAINTENANCE 339
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0178.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Recommended Fuel 0234.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain. .
Frequently towing a trailer.
. Used for high speed or competitive
driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0257.
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0261.
Once a Month
. Check the tire inflation pressures,
including the spare. See Tire
Pressure 0297.
. Inspect the tires for wear. See Tire
Inspection 0304.
. Check the windshield washer fluid
level. See Washer Fluid 0271.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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340 SERVICE AND MAINTENANCE
this work. If the engine oil life system
is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System0263.
Extended Idle Use
When the vehicle is used in a way
that requires extended idle time,
one hour of use shall be deemed the
same as 53 km (33 mi). See Driver
Information Center (DIC) 0130 for
hourmeter.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air
conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0304.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter,
and reset oil life system. See
Engine Oil 0261 and
Engine Oil Life System 0263.
. Check engine coolant level. See
Cooling System 0266.
. Check windshield washer fluid
level. See Washer Fluid 0271.
. Check tire inflation pressures,
including the spare. See Tire
Pressure 0297.
. Inspect tire wear. See Tire
Inspection 0304. .
Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter 0265.
. Inspect brake system. See Exterior
Care 0329.
. Visually inspect steering,
suspension, and chassis
components for damage, including
cracks or tears in the rubber boots,
loose or missing parts, or signs of
wear at least once a year. See
Exterior Care 0329. Lubricate the
suspension and steering
components at least every other
oil change (if equipped with grease
fittings).
. Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SERVICE AND MAINTENANCE 347
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that
there are no cracks or leaks. With a
multi-point inspection, your dealer
can inspect the hoses and advise if
replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage. The
brake lamps need to be checked
periodically to ensure that they
light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns. Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.
Signs of wear may include steering
wheel vibration, bounce/sway
while braking, longer stopping
distance, or uneven tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of
leaking, blown seals, or damage,
and can advise when service is
needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel, and
can reduce the risk of tire failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the tread
or sidewall; or a bulge or split in
the tire. .
Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also provide
tire/wheel balancing services to
ensure smooth vehicle operation
at all speeds. Your dealer sells and
services name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see Interior Care 0333 and
Exterior Care 0329.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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360 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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ONSTAR 371
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
380 INDEX
IndexA
Accessories and Modifications . . . . . 257
Accessory Power . . . . . . . . . . . . . . . . . . . . 188
Active Fuel Management . . . . . . . . . . . 190
Adaptive Cruise Control . . . . . . . . . . . . 210
Add-On Electrical Equipment . . . . . . 253
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . 43
Air Cleaner/Filter, Engine . . . . . . . . . . 265
Air Conditioning . . . . . . . . . . . . . . .157, 162
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 164
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
How Does an Airbag Restrain? . . . . . 71
Passenger Sensing System . . . . . . . . . 73
What Makes an Airbag Inflate? . . . . 71
What Will You See after anAirbag Inflates? . . . . . . . . . . . . . . . . . . . 72
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . . . . . 69
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Passenger Status Indicator . . . . . . . 120
Readiness Light . . . . . . . . . . . . . . . . . . . 120
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
System Check . . . . . . . . . . . . . . . . . . . . . . . 67
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . 28
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 230
Side Blind Zone (SBZA) . . . . . . . . . . 230
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 292
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . 293
Antilock Brake System (ABS) . . . . . . 200 Warning Light . . . . . . . . . . . . . . . . . . . . 124
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Armrest Storage . . . . . . . . . . . . . . . . . . . . . 101
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Assistance Systems for Driving . . . . 225
Assistance Systems for Parking
and Backing . . . . . . . . . . . . . . . . . . . . . . . 219
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INDEX 383
E
Electric Parking Brake . . . . . . . . . . . . . . 201
Electric Parking Brake Light . . . . . . . 124
Electrical Equipment, Add-On . . . . . 253
Electrical SystemEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 285, 287
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 265
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 121
Compartment Overview . . . . . . . . . . 260
Coolant Temperature Gauge . . . . . 118
Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . 127
Cooling System . . . . . . . . . . . . . . . . . . . 266
Drive Belt Routing . . . . . . . . . . . . . . . . 355
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Engine (cont'd)
Oil Life System . . . . . . . . . . . . . . . . . . . . 263
Oil Pressure Light . . . . . . . . . . . . . . . . . 128
Overheating . . . . . . . . . . . . . . . . . . . . . . . 269
Power Messages . . . . . . . . . . . . . . . . . . 136
Running While Parked . . . . . . . . . . . 191
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 154
Equipment, Towing . . . . . . . . . . . . . . . . . 247
Event Data Recorders . . . . . . . . . . . . . . 368
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 154
Extended Parking . . . . . . . . . . . . . . . . . . . 190
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 66
Exterior Lamp Controls . . . . . . . . . . . . 148
Exterior Lamps Off Reminder . . . . . . 150
Exterior Lighting Battery Saver . . . . 155
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . 265
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 150
Flashers, Hazard Warning . . . . . . . . . . 152
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 Fluid
Automatic Transmission . . . . . . . . . 264
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . . . . . . 196
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 33
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Four-Wheel Drive . . . . . . . . . . . . . .196, 274
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Front Seats Heated and Cooled . . . . . . . . . . . . . . . . . 49
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Economy, Driving for Better . . . . . 167
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 237
Filling the Tank . . . . . . . . . . . . . . . . . . . 235
Foreign Countries . . . . . . . . . . . . . . . . . 235
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Low Fuel Warning Light . . . . . . . . . 128
Management, Active . . . . . . . . . . . . . . 190
Prohibited Fuels . . . . . . . . . . . . . . . . . . 234
Recommended . . . . . . . . . . . . . . . . . . . . 234
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 234