2020 CADILLAC ESCALADE Settings

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 197
Automatic Transfer Case
If equipped, use the transfer case knob
next to the steering wheel to shift into
and out of four-wheel drive.
All of the lights will flash on then off
momentarily when the ignition is
turned on. The light that remains on
will indicate the state of the
transfer case.
If the indicator mark on the knob
below does not match up with the
light, then most likely the knob below
was moved when the ignition was off.The indicator mark on the knob below
must line up with the indicator light
before a shift can be commanded. To
command a shift, rotate the transfer
case knob below to the new desired
position. The light will flash meaning
that the shift is in progress. When the
shift is completed the new position
will be illuminated. If the transfer case
cannot complete a shift command, it
will go back to its last chosen setting.
The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed. See
Recreational Vehicle Towing 0326 or
Towing the Vehicle 0325.
2
m(Two-Wheel Drive High) : Use for
driving on most streets and highways.
The front axle is not engaged. This
setting provides the best fuel
economy.
AUTO (Automatic Four-Wheel
Drive) : Use when road surface
traction conditions are variable. When
driving in AUTO, the front axle is
engaged, and the vehicle's power is
sent to the front and rear wheels automatically based on driving
conditions. This setting provides
slightly lower fuel economy than 2
m.
Do not use AUTO mode to park on a
steep grade with poor traction such as
ice, snow, mud, or gravel. In AUTO
mode only the rear wheels will hold
the vehicle from sliding when parked.
If parking on a steep grade, use 4
mto
keep all four wheels engaged.
4
m(Four-Wheel Drive High) : Use
this position when extra traction is
needed, such as when driving on
snowy or icy roads, when off-roading,
or when plowing snow.
4
n(Four-Wheel Drive Low) : This
setting engages the front axle and
delivers extra torque. Choose 4
nwhen
driving off-road in deep sand, deep
mud, or deep snow, and while
climbing or descending steep hills.
Shifting into 4
nwill turn Traction
Control and StabiliTrak/ESC off. See
Traction Control/Electronic Stability
Control 0203.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 205
StabiliTrak will automatically turn on
if the vehicle exceeds 56 km/h
(35 mph). Traction control will
remain off.
The vehicle has a Trailer Sway
Control (TSC) feature and a Hill Start
Assist (HSA) feature. SeeTrailer Sway
Control (TSC) 0251 or
Hill Start Assist (HSA) 0202.
Adding accessories can affect the
vehicle performance. See Accessories
and Modifications 0257.
Driver Mode Control
This feature adds a sportier feel,
provides a more comfortable ride,
or assists in different weather
conditions or terrains. This system
simultaneously changes the software
settings of various sub-systems.
Depending on the option package,
available features, and mode selected:
The suspension, steering, and
powertrain will change settings to
achieve the desired mode
characteristics. If the vehicle is
equipped with Magnetic Ride Control,
selecting the various Driver Modes adjusts the ride of the vehicle to
enhance the ride performance for the
road conditions and the
selected mode.
The Driver Mode Control has four
modes: Tour, Sport, Snow/Ice, and
Tow/Haul.
To activate and deactivate Tow/Haul,
press the Tow/Haul button at the end
of the shift lever.
Press the MODE switch on the center
console to select Tour, Sport, or Snow/
Ice. Pressing the switch will display a
mode menu selection screen in the
instrument cluster with all available
modes. First switch press will display
and highlight current active mode and
any subsequent switch press (while
the mode menu is still up) will display
and activate the next available mode.
The Tour and Sport Modes will feel
similar on a smooth road. Select a
new setting whenever driving
conditions change.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 213
Increasing Speed While ACC is at a
Set Speed
Do one of the following:
.Use the accelerator to get to the
higher speed. Press SET– down.
Release the control and the
accelerator pedal. The vehicle will
now cruise at the higher speed.
When the accelerator pedal is
pressed, ACC will not brake
because it is overridden. The ACC
indicator will turn blue on the
instrument cluster.
. Press and hold +RES up until the
desired set speed appears on the
display, then release it.
. To increase speed in small
increments, briefly press +RES up.
For each press, the vehicle speed
increases by 1 km/h (1 mph).
. To increase speed in larger
increments, press and briefly hold
+RES up. For each press, the
vehicle speed increases by
5 km/h (5 mph). When it is determined there is no
vehicle ahead or the vehicle ahead is
beyond the selected following gap, the
vehicle speed will increase to the set
speed.
The set speed can also be increased
while the vehicle is stopped.
.
If stopped with the brake applied,
press RES+ until the desired set
speed is displayed.
. If ACC is holding the vehicle at a
stop and there is another vehicle
directly ahead, pressing RES+ will
increase the set speed. Pressing
RES+ when there is no longer a
vehicle ahead will cause ACC to
resume.
Reducing Speed While ACC is at a
Set Speed
Do one of the following:
. Use the brake to get to the desired
lower speed. Release the brake and
press SET– . The vehicle will now
cruise at the lower speed.
. Press and hold SET– down until
the desired lower speed is reached,
then release it. .
To decrease speed in smaller
increments, briefly press SET−
down. For each press, the vehicle
speed increases by 1 km/h (1 mph).
. To decrease speed in larger
increments, press and briefly hold
SET− down. For each press, the
vehicle speed decreases by
5 km/h (5 mph).
. To decrease speed while the
vehicle is stopped, press SET−
until the desired set speed is
displayed.
Selecting the Follow Distance Gap
When a slower moving vehicle is
detected ahead within the selected
following gap, ACC will adjust the
vehicle's speed and attempt to
maintain the follow distance gap
selected.
Press
[on the steering wheel to
adjust the following gap. Each press
cycles the gap button through three
settings: Far, Medium, or Near.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 257
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag initiators,
seat belt pretensioners, and lithium
batteries contained in electronic keys,
may contain perchlorate materials.
Perchlorate Material–special
handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered by
the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM certified
parts, including control module or
software modifications, is not covered
under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle using
genuine GM Accessories installed by a
dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 077.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have the
proper knowledge, service manual,
tools, or parts. Always follow
owner’s manual procedures and
consult the service manual for your
vehicle before doing any
service work.
If doing some of your own service
work, use the proper service manual.
It tells you much more about how to
service the vehicle than this manual
can. To order the proper service
manual, see Publication Ordering
Information 0365.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 303
If the tire fill alert does not operate
due to TPMS interference, move the
vehicle about 1 m (3 ft) back or
forward and try again. If the tire fill
alert feature is not working, use a tire
pressure gauge.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or more
of the TPMS sensors. The TPMS
sensor matching process should also
be performed after replacing a spare
tire with a road tire containing the
TPMS sensor. The malfunction light
and the DIC message should go off at
the next ignition cycle. The sensors
are matched to the tire/wheel
positions, using a TPMS relearn tool,
in the following order: driver side
front tire, passenger side front tire,
passenger side rear tire, and driver
side rear tire. See your dealer for
service or to purchase a relearn tool.
A TPMS relearn tool can also be
purchased. See Tire Pressure Monitor
Sensor Activation Tool atwww.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes longer,
the matching process stops and must
be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 184.
3. Make sure the Tire Pressure info display option is turned on. The
info displays on the DIC can be
turned on and off through the
Settings menu. See Driver
Information Center (DIC) 0130.
4. Use the five-way DIC control on the right side of the steering
wheel to scroll to the Tire
Pressure screen under the DIC
info page. See Driver Information
Center (DIC) 0130. 5. Press and hold SEL in the center
of the five-way DIC control.
The horn sounds twice to signal
the receiver is in relearn mode
and the TIRE LEARNING ACTIVE
message displays on the DIC
screen.
6. Start with the driver side front tire.
7. Place the relearn tool against the tire sidewall, near the valve stem.
Then press the button to activate
the TPMS sensor. A horn chirp
confirms that the sensor
identification code has been
matched to this tire and wheel
position.
8. Proceed to the passenger side front tire, and repeat the
procedure in Step 7.
9. Proceed to the passenger side rear tire, and repeat the
procedure in Step 7.
10. Proceed to the driver side rear tire, and repeat the procedure in
Step 7. The horn sounds two
times to indicate the sensor

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CUSTOMER INFORMATION 367
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport Canada
at 1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-458-8006,
or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0805 or
01-800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ONSTAR 371
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ONSTAR 373
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.