2020 CADILLAC ESCALADE service

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 63
Push down on the release button to
move the height adjuster to the
desired position.
Move the adjuster up by pushing up
on the shoulder belt guide.
After the adjuster is set to the desired
position, try to move it down without
pushing the release button to make
sure it has locked into position.
Automatic Seat Belt Tightening
System
The vehicle may have the Automatic
Seat Belt Tightening System.The system activates during
emergency braking and/or sudden
driving maneuvers and releases when
driving conditions return to normal.
The system will not activate if the
Traction Control/Electronic Stability
Control system is not functioning
properly. See
Traction Control/
Electronic Stability Control 0203.
If there is a problem with the
Automatic Seat Belt Tightening
System, a message displays on the
Driver Information Center (DIC). If a
system unavailable message displays
repeatedly or a service message
displays, see your dealer. Other seat
belt functions are not affected by the
Automatic Seat Belt Tightening
System.
Seat Belt Pretensioners
This vehicle has seat belt
pretensioners for the front outboard
occupants. Although the seat belt
pretensioners cannot be seen, they are
part of the seat belt assembly. They
can help tighten the seat belts during
the early stages of a moderate to
severe frontal, near frontal, or rear crash if the threshold conditions for
pretensioner activation are met. Seat
belt pretensioners can also help
tighten the seat belts in a side crash
or a rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash, the
pretensioners and probably other
parts of the vehicle's seat belt system
will need to be replaced. See
Replacing
Seat Belt System Parts after a Crash
0 66.
Do not sit on the outboard seat belt
while entering or exiting the vehicle or
at any time while sitting in the seat.
Sitting on the seat belt can damage
the webbing and hardware.
Rear Seat Belt Comfort Guides
{Warning
A seat belt that is not properly
worn may not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. The shoulder belt (Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 73
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle,
such as the fuel system, brake and
steering systems, etc. Even if the
vehicle appears to be drivable after
a moderate crash, there may be
concealed damage that could make
it difficult to safely operate the
vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag inflates,
you will need some new parts for
the airbag system. If you do not
get them, the airbag system will not be there to help protect you in
another crash. A new system will
include airbag modules and
possibly other parts. The service
manual for the vehicle covers the
need to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a crash.
See Vehicle Data Recording and
Privacy 0367 and
Event Data Recorders 0368.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing System
The vehicle has a passenger sensing
system for the front outboard
passenger position. The passenger
airbag status indicator will light on
the overhead console when the vehicle
is started.
United States
Canada and Mexico
The words ON and OFF, or the
symbols for on and off, will be visible
during the system check. When the
system check is complete, either the
word ON or OFF, or the symbol for on
or off, will be visible. See Passenger
Airbag Status Indicator 0120.
The passenger sensing system turns
off the front outboard passenger
frontal airbag under certain
conditions. No other airbag is affected
by the passenger sensing system.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 75
When the passenger sensing system
has allowed the airbag to be enabled,
the ON indicator will light and stay lit
as a reminder that the airbag is active.
For some children, including children
in child restraints, and for very small
adults, the passenger sensing system
may or may not turn off the front
outboard passenger frontal airbag,
depending upon the person's seating
posture and body build. Everyone in
the vehicle who has outgrown child
restraints should wear a seat belt
properly—whether or not there is an
airbag for that person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong with
the airbag system. To help avoid
injury to yourself or others, have
the vehicle serviced right away. See
Airbag Readiness Light 0120 for
more information, including
important safety information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if
the system determines that an infant
is present in a child restraint. If a
child restraint has been installed and
the ON indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions provided
by the child restraint
manufacturer and refer to
Securing Child Restraints (With the
Seat Belt in the Rear Seat) 094 or
Securing Child Restraints (With the
Seat Belt in the Front Seat) 096.
Make sure the seat belt retractor
is locked by pulling the shoulder
belt all the way out of the retractor when installing the
child restraint, even if the child
restraint is equipped with a seat
belt lock off. When the retractor
lock is set, the belt can be
tightened but not pulled out of
the retractor.
5. If, after reinstalling the child restraint and restarting the
vehicle, the ON indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback is
not pushing the child restraint
into the seat cushion.
Also make sure the child
restraint is not trapped under the
vehicle head restraint. If this
happens, adjust the head
restraint. See Head Restraints
0 41.
6. Restart the vehicle.
The passenger sensing system may or
may not turn off the airbag for a child
in a child restraint depending upon
the child’s size. It is better to secure

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 77
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as seat
covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system operates.
We recommend that you not use seat
covers or other aftermarket equipment
except when approved by GM for your
specific vehicle. SeeAdding Equipment
to the Airbag-Equipped Vehicle 077 for
more information about modifications
that can affect how the system
operates.
The ON indicator may be lit if an
object, such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device, is put on an unoccupied seat.
If this is not desired, remove the
object from the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle should
be serviced. There are parts of the
airbag system in several places around
the vehicle. Your dealer and the
service manual have information
about servicing the vehicle and the
airbag system. To purchase a service
manual, see Publication Ordering
Information 0365.
{Warning
For up to 10 seconds after the
vehicle is turned off and the battery
is disconnected, an airbag can still
inflate during improper service. You
can be injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag system.
Be sure to follow proper service
procedures, and make sure the
person performing work for you is
qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet metal
may keep the airbag system from
working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.
Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, airbag wiring, or front
center console
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument panel,
overhead console, ceiling trim,
or pillar garnish trim
. Inner door seals, including
speakers

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
78 SEATS AND RESTRAINTS
Your dealer and the service manual
have information about the location of
the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the front
outboard passenger position, which
includes sensors that are part of the
passenger's seat. The passenger
sensing system may not operate
properly if the original seat trim is
replaced with non-GM covers,
upholstery, or trim, or with GM
covers, upholstery, or trim designed
for a different vehicle. Any object,
such as an aftermarket seat heater or
a comfort enhancing pad or device,
installed under or on top of the seat
fabric, could also interfere with the
operation of the passenger sensing
system. This could either prevent
proper deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly turning
off the passenger airbag(s). See
Passenger Sensing System073. If the vehicle has rollover roof-rail
airbags, see
Different Size Tires and
Wheels 0307 for additional important
information.
If the vehicle must be modified
because you have a disability and you
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle is
modified for any other reason, call
Customer Assistance. See Customer
Assistance Offices 0358.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See Airbag
Readiness Light 0120.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag may
not work properly. Do not open or
break the airbag coverings. If there
are any opened or broken airbag
coverings, have the airbag covering
and/or airbag module replaced. For
the location of the airbags, see
Where Are the Airbags? 069. See
your dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle. A damaged
airbag system may not properly
protect you and your passenger(s)
in a crash, resulting in serious
injury or even death. To help make
sure the airbag systems are working
properly after a crash, have them
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 79
Warning (Continued)
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See your
dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 0120.
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the vehicle’s
seat belts.
The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below: .
Sit all the way back on the seat.
Do the knees bend at the seat
edge? If yes, continue. If no, return
to the booster seat.
. Buckle the lap-shoulder belt. Does
the shoulder belt rest on the
shoulder? If yes, continue. If no,
try using the rear seat belt
comfort guide, if available. See
“Rear Seat Belt Comfort Guides”
under Lap-Shoulder Belt 060. If a
comfort guide is not available, or if
the shoulder belt still does not rest
on the shoulder, then return to the
booster seat.
. Does the lap belt fit low and snug
on the hips, touching the thighs?
If yes, continue. If no, return to
the booster seat.
. Can proper seat belt fit be
maintained for the length of the
trip? If yes, continue. If no, return
to the booster seat.
Q: What is the proper way to wear seat belts?
A: An older child should wear a
lap-shoulder belt and get the
additional restraint a shoulder belt

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
104 INSTRUMENTS AND CONTROLS
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . . . 105
Steering Wheel Controls . . . . . . . . . 105
Heated Steering Wheel . . . . . . . . . . 105
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Windshield Wiper/Washer . . . . . . . 105
Rear Window Wiper/Washer . . . . 107
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Power Outlets . . . . . . . . . . . . . . . . . . . . . 109
Wireless Charging . . . . . . . . . . . . . . . . 111
Cigarette Lighter . . . . . . . . . . . . . . . . . . 113
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . . . . 114
Instrument Cluster . . . . . . . . . . . . . . . 115
Speedometer . . . . . . . . . . . . . . . . . . . . . . 117
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . 117
Trip Odometer . . . . . . . . . . . . . . . . . . . . 117
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 118
Fuel Gauge . . . . . . . . . . . . . . . . . . . . . . . . 118 Engine Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Seat Belt Reminders . . . . . . . . . . . . . . 119
Airbag Readiness Light . . . . . . . . . . 120
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 120
Charging System Light . . . . . . . . . . . 121
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . . . . 121
Brake System Warning Light . . . . 123
Electric Parking Brake Light . . . . . 124
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . . . . 124
Sport Mode Light . . . . . . . . . . . . . . . . . 125
Tow/Haul Mode Light . . . . . . . . . . . . 125
Winter Driving Mode Light . . . . . . 125
Lane Keep Assist (LKA) Light . . . 125
Vehicle Ahead Indicator . . . . . . . . . 126
Traction Off Light . . . . . . . . . . . . . . . . 126
StabiliTrak OFF Light . . . . . . . . . . . . 126
Traction Control System (TCS)/ StabiliTrak Light . . . . . . . . . . . . . . . . 126
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . 127
Tire Pressure Light . . . . . . . . . . . . . . . 127
Engine Oil Pressure Light . . . . . . . . 128
Low Fuel Warning Light . . . . . . . . . 128
Security Light . . . . . . . . . . . . . . . . . . . . . 128 High-Beam On Light . . . . . . . . . . . . . 128
Lamps On Reminder . . . . . . . . . . . . . 129
Cruise Control Light . . . . . . . . . . . . . . 129
Door Ajar Light . . . . . . . . . . . . . . . . . . . 129
Information Displays
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . 130
Head-Up Display (HUD) . . . . . . . . . 132
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . . . . . . 135
Engine Power Messages . . . . . . . . . . 136
Vehicle Speed Messages . . . . . . . . . 136
Vehicle Personalization
Vehicle Personalization . . . . . . . . . . 136
Universal Remote System
Universal Remote System . . . . . . . . 145
Universal Remote System Programming . . . . . . . . . . . . . . . . . . . 145
Universal Remote System Operation . . . . . . . . . . . . . . . . . . . . . . . . 147

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INSTRUMENTS AND CONTROLS 109
Clock
The infotainment system controls are
used to access the time and date
settings through the menu system.
See“Home Page ”in the infotainment
manual for information about how to
use the menu system.
Setting the Clock
Time
To set the time:
1. From the Home Page, touch SETTINGS, then touch Time
and Date.
2. Touch Set Time, then touch + or −to increase or decrease hours
or minutes, and change AM
or PM.
3. Touch 12-24 Hr for a 12 or 24 hour clock.
4. Touch
[Back to go back to the
previous menu. Date
To set the date:
1. From the Home Page, touch SETTINGS, then touch Time
and Date.
2. Touch Set Date, then touch + or −to increase or decrease month,
day, or year.
3. Touch
[Back to go back to the
previous menu.
Auto Set
When on, the time and date will
automatically update.
To set auto set: 1. From the Home Page, touch SETTINGS, then touch Time
and Date.
2. Touch Set Time or Set Date.
3. Touch Auto Set, then select On-Cell Network or Off-Manual
to manually set the time
and date.
4. Touch
[Back to go back to the
previous menu. If auto set is on, the time displayed on
the clock may not update immediately
when driving into a new time zone.
In some regions, auto set may require
an active OnStar or connected service
plan, if available.
Clock Display
When on, the digital clock will display
on the infotainment screen.
To set the clock display:
1. From the Home Page, touch SETTINGS, then touch Time
and Date.
2. Touch Clock Display, then select Off or On.
3. Touch
[Back to go back to the
previous menu.
Power Outlets
Power Outlets 12-Volt Direct Current
Accessory power outlets can be used
to plug in electrical equipment, such
as a cell phone or MP3 player.