Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CLIMATE CONTROLS 161
Caution (Continued)
affect the radio's ability to pick up
stations clearly. The repairs would
not be covered by the vehicle
warranty.
Driver and Passenger Heated and
Cooled Seats : If equipped, press
I
or+to heat the driver or passenger
seatback only.
If equipped, press
Jorzto heat the
driver or passenger seat cushion and
seatback.
If equipped, press
Cor{to cool the
driver or passenger seat. See Heated
and Cooled Front Seats 049. The vehicle also has auto heated and
cooled seats that turn on when the
vehicle is on. The seats will activate at
the level required by the vehicle’s
interior temperature. The auto
heated and cooled seats can be
turned on or off. See
Vehicle
Personalization 0136 and
Heated and Cooled Front Seats 049.
Remote Start Climate Control
Operation : If equipped with the
remote start feature, the climate
control system may run when the
vehicle is started remotely. The system
uses the driver’s previous settings to
heat or cool the inside of the vehicle.
The rear defog may come on during
remote start based on cold ambient
conditions. The rear defog indicator
light does not come on during a
remote start. If equipped with heated
or cooled seats, they may come on
during a remote start. See Remote
Vehicle Start 015 and
Heated and Cooled Front Seats 049.
Sensor
The solar sensor, on top of the
instrument panel near the windshield,
monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed, recirculation,
and air delivery mode for best
comfort.
If the sensor is covered, the automatic
climate control system may not work
properly.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
168 DRIVING AND OPERATING
.Watch the road. Do not read, take
notes, or look up information on
phones or other electronic devices.
. Designate a front seat passenger
to handle potential distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings. Program
all trip information into any
navigation device prior to driving.
. Wait until the vehicle is parked to
retrieve items that have fallen to
the floor.
. Stop or park the vehicle to tend to
children.
. Keep pets in an appropriate carrier
or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first step
in driving defensively is to wear the
seat belt. See Seat Belts057.
. Assume that other road users
(pedestrians, bicyclists, and other
drivers) are going to be careless
and make mistakes. Anticipate
what they might do and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even a
small amount of alcohol. You can
have a serious —or even fatal —
collision if you drive after drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control
a vehicle while driving.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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184 DRIVING AND OPERATING
Ignition Positions
The vehicle is equipped with Keyless
Access and has pushbutton start.
The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference to
the Keyless Access system. SeeRemote
Keyless Entry (RKE) System Operation
0 8.
To shift out of P (Park), the vehicle
must be on or in service mode, and
the brake pedal must be applied. Stopping the Engine/LOCK/OFF (No
Indicator Lights) :
When the vehicle
is stopped, press ENGINE START/
STOP once to turn the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory Power
(RAP) 0188.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the message
SHIFT TO PARK in the Driver
Information Center (DIC). When the
vehicle is shifted into P (Park), the
ignition will turn off.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake and
steering systems and disable the
airbags.
The vehicle may have an electric
steering column lock. The lock is
activated when the ignition is turned
off and either front door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with the wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
off. On vehicles with an
automatic transmission, the shift
lever must be in P (Park) to turn
the ignition off.
4. Set the parking brake. See Parking Brake 0200 or
Electric Parking Brake 0201.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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210 DRIVING AND OPERATING
.Shift the transmission to
N (Neutral).
. To turn off cruise control,
press
J.
Erasing Speed Memory
The cruise control set speed is erased
from memory if
Jis pressed or if
the ignition is turned off.
Adaptive Cruise Control
If equipped with Adaptive Cruise
Control (ACC), it allows for selecting
the cruise control set speed and
following gap. Read this entire section
before using this system. ACC uses a
camera and radar sensors to detect
other vehicles. See Radio Frequency
Statement 0366.
The following gap is the following
time (or distance) between your
vehicle and a vehicle detected directly
ahead in your path, moving in the
same direction. If no vehicle is
detected in your path, ACC works like
regular cruise control. If a vehicle is detected in your path,
ACC can speed up the vehicle or apply
limited, moderate braking to maintain
the selected following gap. To
disengage ACC, apply the brake. If the
Traction Control System (TCS) or
electronic stability control system
activates while ACC is engaged, ACC
may automatically disengage. See
Traction Control/Electronic Stability
Control
0203. When road conditions
allow ACC to be safely used, the ACC
can be turned back on.
ACC will not engage if the TCS or
StabiliTrak electronic stability control
system is disabled.
{Warning
ACC has limited braking ability and
may not have time to slow the
vehicle down enough to avoid a
collision with another vehicle you
are following. This can occur when
vehicles suddenly slow or stop
ahead, or enter your lane. Also see
“Alerting the Driver” in this section.
(Continued)
Warning (Continued)
Complete attention is always
required while driving and you
should be ready to take action and
apply the brakes. See Defensive
Driving 0168.
{Warning
ACC will not detect or brake for
children, pedestrians, animals,
or other objects.
Do not use ACC when:
. On winding and hilly roads or
when the sensors are blocked
by snow, ice, or dirt. The
system may not detect a
vehicle ahead. Keep the entire
front of the vehicle clean.
. Visibility is low, such as in
fog, rain, or snow conditions.
ACC performance is limited
under these conditions.
(Continued)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 299
vehicle by GM. TPMS sensors
could be damaged and would not
be covered by the vehicle
warranty.
Tire Pressure for
High-Speed Operation
{Warning
Driving at high speeds, 160 km/h
(100 mph) or higher, puts additional
strain on tires. Sustained
high-speed driving causes excessive
heat buildup and can cause sudden
tire failure. This could cause a
crash, and you or others could be
killed. Some high-speed rated tires
require inflation pressure
adjustment for high-speed
operation. When speed limits and
road conditions allow the vehicle to
be driven at high speeds, make sure
the tires are rated for high-speed
operation, are in excellent
condition, and are set to the correct
cold tire inflation pressure for the
vehicle load.When driving the vehicle at speeds of
160 km/h (100 mph) or higher, set the
cold inflation pressure to 20 kPa
(3 psi) above the recommended tire
pressure shown on the Tire and
Loading Information label. Return the
tires to the recommended cold tire
inflation pressure when high-speed
driving has ended. See
Vehicle Load
Limits 0178 and
Tire Pressure 0297.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor the
air pressure in your tires and transmit
tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if
provided), should be checked monthly
when cold and inflated to the
inflation pressure recommended by
the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a tire
pressure monitoring system (TPMS)
that illuminates a low tire pressure
telltale when one or more of your tires
is significantly under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them to
the proper pressure. Driving on a
significantly under-inflated tire causes
the tire to overheat and can lead to
tire failure. Under-inflation also
reduces fuel efficiency and tire tread
life, and may affect the vehicle's
handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance,
and it is the driver's responsibility to
maintain correct tire pressure, even if
under-inflation has not reached the
level to trigger illumination of the
TPMS low tire pressure telltale.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 323
Caution
Ignoring these steps could result in
costly damage to the vehicle that
would not be covered by the vehicle
warranty. Trying to start the vehicle
by pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must have a 12-volt battery with a
negative ground system.
Caution
If the other vehicle does not have a
12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enough so the jumper cables can reach, but
be sure the vehicles are not
touching each other. If they are,
it could cause an unwanted ground connection. You would
not be able to start your vehicle,
and the bad grounding could
damage the electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake.
For vehicles with
four-wheel-drive with a
N (Neutral) transfer case
position, be sure the transfer
case is in a drive gear
—not
N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump starting
procedure, they could be damaged.
The repairs would not be covered
by the vehicle warranty. Whenever
possible, turn off or unplug all
accessories on either vehicle when
jump starting. 3. Turn the ignition off on both
vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn off
the radio and all the lamps that
are not needed. This will avoid
sparks and help save both
batteries. And it could save the
radio!
4. Open the hood on the other vehicle and locate the positive (+)
and negative (−) terminal
locations on that vehicle.
The positive (+) terminal is under
a red plastic cover at the positive
battery post. To uncover the
positive (+) terminal, open the
red plastic cover.
For more information on the
location of the remote
positive (+) and remote negative
(−) terminals, see Engine
Compartment Overview 0260.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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CUSTOMER INFORMATION 367
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport Canada
at 1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-458-8006,
or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0805 or
01-800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
372 ONSTAR
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor. OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0366.