2020 CADILLAC ESCALADE phone

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DRIVER INFORMATION CENTER
The Driver Information Center (DIC) on the instrument cluster can be set to display a variety of vehicle information.
DIC MENUS
Use the 5-way control on the steering wheel to view the menus:
Info – display trip and fuel information
Audio – browse music or change the audio source
Phone – view active call and scroll through contacts
Navigation – view active route or change prompts
INFO MENU
1. Use the 5-way control on the steering wheel to view the Options page in one of the display zones. Press SEL (Select) to enter the Options menu.
2. Scroll down to highlight Info Pages; press SEL.
3. Scroll up or down to move through the Info items.
4. Press SEL to select or deselect an item to display in the Info menu.
See Instruments and Controls in your Owner's Manual.
HEAD-UP DISPLAY♦
The Head-Up Display (HUD) projects some operating information onto the windshield. The HUD controls are located on the left side of the instrument panel.
HUD HUD
Lift up or press down to adjust the position of the image on the windshield. It cannot be adjusted side-to-side.
INFO
Press to select from four displays: Speed View, Audio/Phone View, Navigation View, and Performance View.
Brightness
Lift up or press down to brighten or dim the display.
Hold down to turn off the display.
See Instruments and Controls in your Owner's Manual.
♦ Optional equipment

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INFOTAINMENT SYSTEM MENUS
See your Infotainment System Manual.
Refer to your Owner's Manual for important information about using the infotai\
nment system while driving.
Your Escalade offers a variety of entertainment, communication and vehicle system options. You can use simple gestures on the touch screen just as you would on a smartphone, such as tap, drag, pinch and spread. Touch an application icon on the touch screen to access the following items. For assistance, call 1-855-428-3669 or visit my.cadillac.com/learn.
Audio
• Radio Band
• Media
• Seek Up/Down
• Tune
• Browse
• Menu

Navigation• Zoom Out
• Zoom In
• Reset
• Destination
• Map Menu
• Seek Up/Down
• Mute/Unmute
• Cancel a Destination

Phone • Voice Recognition
• Contacts
• Recent
• Keypad
• Voice Mail
• Phones
Note: Press and hold the Push to Talk steering wheel button to activate Bluetooth Voice Recognition. See page 11.

Climate • Driver/Vehicle Set Temperature
• Passenger Set Temperature
• Sync Temperature Settings
• A/C Mode
• Automatic Climate On/Off
• Air Distribution Settings
• Front/Rear Settings
• Fan Speed

Settings • Time and Date
• Rear Seat Reminder• Language• Valet Mode• Teen Driver• Radio• Vehicle• Bluetooth • Apple CarPlay• Android Auto• Voice• Display• Rear Camera• Return to Factory Settings• Software Information
♦ Optional equipment

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INFOTAINMENT SYSTEM FEATURES
SETTING THE TIME
1. Touch Settings on the Home page.
2. Touch Time and Date.
3. Touch Set Time.
4. Touch + or – to adjust the hours, minutes, and AM or PM.
5. Touch < Back to exit the menu.
If the Auto Set feature is enabled, the time will be updated
automatically as the system obtains time information from the cellular network.
STORING FAVORITES
Radio stations from all bands (AM, FM or SiriusXM♦), media (song, artist, album and genre with device connected to a USB port), phone contacts and navigation destinations can be stored in any order.
1. Display or select the desired radio station, media favorite,
navigation destination or contact.
2. Touch and drag up the Interaction Selector at the bottom of the screen to display the favorite screen buttons.
3. Touch and hold a favorite screen button until a beep is heard.
4. Repeat the steps to store another favorite item.
PORTABLE AUDIO DEVICES
USB ports are located in the console front storage bin and inside the console.
1. Connect an iPod®, iPhone®, MP3 player, a USB flash drive or a USB mass storage device to a USB port.
2. Touch Audio > Media until the connected device is shown. Search for music on-screen or by voice commands.
APPS♦
In-vehicle apps — connecting to music, news, weather, travel information and more — are available for download to the radio through the APPS icon on the Home page.
Downloading and using the apps requires internet connectivity and a data plan accessed through the vehicle’s 4G LTE Wi-Fi hotspot, if active, or a mobile device hotspot.
APPLE CARPLAY™
Apple CarPlay capability is available through a compatible smart-phone using the Projection icon on the Home page of the infotain-ment system. No app is required.
1. Connect your compatible phone by plugging the Lightning cable into a USB data port. Use your device’s factory-provided Lightning cable. Aftermarket cables may not work.
2. The Projection icon will change to Apple CarPlay. Touch the Apple CarPlay icon to have your apps displayed.
ANDROID AUTO™
Android Auto capability is available through a compatible smart-phone using the Projection icon on the Home page of the infotain-ment system.
1. Download the Android Auto app to your phone from the Google Play Store.
2. Connect your compatible phone by plugging the phone USB cable into a USB data port. Use your device’s factory-provided USB cable. Aftermarket cables may not work.
3. The Projection icon will change to Android Auto. Touch the Android Auto icon to have your apps displayed.
See your Infotainment System Manual.

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4G LTE WI-FI® HOTSPOT
Control the music source and navigation destination, and make phone calls hands-free (after pairing your Bluetooth-enabled phone), using the voice recognition system.
1. Press the Push to Talk button on the steering wheel.
2. The radio will play a prompt followed by a tone.
3. After the tone, say what you want it to do using natural speech. (Examples: "Call Amanda" or "Tune 99.5 FM")
BLUETOOTH VOICE RECOGNITION
Bluetooth Voice Recognition pass-thru allows access to the voice recognition commands on a compatible, paired cell phone; e.g. Siri® Eyes Free or Voice Command. For more information, visit my.cadillac.com/learn.
To activate Bluetooth Voice Recognition, press and hold the Push to Talk steering wheel button.
See your Infotainment System Manual.
BLUETOOTH® SYSTEM
Refer to your Owner's Manual for important information about using the Bluetooth system while driving.
Before using a Bluetooth-enabled device in the vehicle, it must be paired with the in-vehicle Bluetooth system. The pairing process is disabled when the vehicle is moving. Not all devices will support all functions. For more information, visit my.cadillac.com/learn.
PAIR A PHONE
1. To use voice recognition, press the Push to Talk button; after the tone, say “Pair Phone.”
To use the infotainment screen, select Phone > Pair Device.
2. Start the pairing process on the phone. From your phone's Bluetooth settings, select the name shown on the infotainment screen.
3. Confirm the codes that appear on the infotainment screen and the phone.
4. When pairing is complete, the phone screen is displayed. Your phone book may be downloaded depending on the phone.
STREAMING AUDIO
With a paired device connected via Bluetooth, touch Audio > Media and then select Bluetooth to stream audio from the device.
Control operation using the device controls. For full control of the mobile device, it may be necessary to connect the device to a USB port.
See your Infotainment System Manual.
With the vehicle’s available built-in 4G LTE Wi-Fi® hotspot, up to 7 devices (smartphones, tablets and laptops) can be connected to high-speed internet.
To retrieve the SSID and password for the hotspot, go to Settings > Wi-Fi > Manage Wi-Fi Networks.
For more information on use and system limitations, visit my.cadillac.com/learn.
See your Infotainment System Manual.
VOICE RECOGNITION
♦ Optional equipment

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VEHICLE CUSTOMIZATION
Many vehicle features can be customized in the Settings menu on the infotainment screen.
1. Touch Settings on the Home page.
2. Touch the desired menu item.
3. Touch the desired feature and setting. Settings are saved automatically.
4. Touch < Back to exit each menu.
See Instruments and Controls in your Owner's Manual.
WIRELESS CHARGING
The Wireless Charging system for mobile devices is located on the storage tray on top of the center console. To check mobile device compatibility, visit my.cadillac.com/learn.
1. The vehicle must be On.
2. Remove all objects from the charging pad.
3. Place the device, face up, on the symbol on the pad, aligned with the rear rib.
4. Move the device slowly until the charging symbol displays by the phone icon on the infotainment screen. If not charging, remove the device for 3 seconds and rotate it 180 degrees.
See Instruments and Controls in your Owner's Manual.
TEEN DRIVER
Teen Driver allows multiple keys to be registered for beginning
drivers. When active, the system automatically activates certain safety systems, allows setting of some features, and limits the use of others. An in-vehicle Report Card records vehicle data about driving behavior. When the vehicle is started with a registered key, a Driver Information Center message displays that Teen Driver is active.
To create a Personal Identification Number, register a key, change Teen Driver settings, or access the Report Card, go to Settings > Teen Driver.
See your Infotainment System Manual.
The Cool Box (Platinum model only) in the center console provides cooled storage for cold beverages or other items. It is not a refrigerator.
Press the Cool Box button on the left side of the front
storage bin to turn the Cool Box on or off.
See Storage in your Owner's Manual.
COOL BOX♦

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Certain restrictions, precautions and safety procedures apply to your ve\
hicle. Please read your Owner’s Manual for complete instructions. All information c\
ontained in this guide is based on the latest information available at the time of printing and is subject to change without notice. Copyright 2019 by General Motors. All rights reserved.
We recommend always using ACDelco or genuine GM service parts.
OWNER PRIVILEGES™
myCADILLAC MOBILE APP
Download the myCadillac app to your compatible smartphone (or device) and, if your vehicle is properly equipped, you can start or turn off your engine, lock or unlock your doors, view key diagnostic information, set parking information and more.
The app is available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device and data plan. Device data connection required. Visit onstar.com for more details. Download the mobile app from your compatible mobile device’s app store.
CADILLAC ONLINE OWNER CENTER
Create an account at my.cadillac.com to access personalized
information, including an online Owner’s Manual and helpful
how-to videos, track your service history and warranty status,
manage your OnStar and Connected Services vehicle plans, review your current Vehicle Diagnostics report (active service account required) and more.
ROADSIDE ASSISTANCE 1-800-224-1400 TTY Users: 1-888-889-2438
Roadside Assistance provides every Cadillac owner with the
advantage of contacting a Cadillac advisor and, when appropriate, a Cadillac-trained dealer technician who can provide on-site services, including towing service, battery jump-starting, lock-out service, fuel delivery and flat tire assistance. Services are provided for up to 6 years/70,000 miles, whichever occurs first.
Roadside Assistance and OnStar®: If you have a current OnStar Safety & Security plan, push the blue OnStar button or red Emergency button to get the help you need. An OnStar advisor will use GPS technology to pinpoint your vehicle location and contact the nearest service provider.
To learn more about OnStar services, press the blue OnStar
button, call 1-888-466-7827, visit onstar.com or refer to your Owner’s Manual.
CUSTOMER ASSISTANCE 1-800-458-8006
Cadillac Customer Assistance is available anytime to answer
questions or provide additional information.