2020 CADILLAC CT6 service schedule

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
382 CUSTOMER INFORMATION
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extended
powertrain, and/or hybrid-specific
warranties in both the U.S. and
Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate manual entitled“Limited
Warranty and Owner Assistance
Information ”furnished with each new
vehicle provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM.
If U.S. customers arrange their own
transportation, limited reimbursement
for reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be supported
by original receipts. See your dealer
for information.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
CUSTOMER INFORMATION 385
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
CONNECTED SERVICES 399
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request Roadside Service.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
406 INDEX
Locks (cont'd)Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Lockout Protection . . . . . . . . . . . . . . . . . 22
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 175
Low Fuel Warning Light . . . . . . . . . . . 130
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . 317
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . 84
Lumbar Adjustment . . . . . . . . . . . . . 46, 55 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 365
Maintenance Schedule . . . . . . . . . . . . . 359 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 368
Malfunction Indicator Lamp . . . . . . . 123
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 197
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 48
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . 139 Messages (cont'd)
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 139
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . 35
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 34
Automatic Dimming Rearview . . . . . 35
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 34
Mirrors, Interior Rearview . . . . . . . . . . . 35
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Driver Control . . . . . . . . . . . . . . . . . . . . . 204
Monitor System, Tire Pressure . . . . . 324
N
Navigation Connected Services . . . . . . . . . . . . . . . 397
Net, Convenience . . . . . . . . . . . . . . . . . . . 101
New Vehicle Break-In . . . . . . . . . . . . . . . 183
Night Vision System . . . . . . . . . . . . . . . . 250
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Engine Oil Life System . . . . . . . . . . . 280
Engine Oil Pressure Gauge . . . . . . . 117
Pressure Light . . . . . . . . . . . . . . . . . . . . . 130
Older Children, Restraints . . . . . . . . . . . 77
Online Owner Center . . . . . . . . . . . . . . . 379
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
OnStar Additional Information . . . . 392
OnStar Emergency . . . . . . . . . . . . . . . . . . 391
OnStar Overview . . . . . . . . . . . . . . . . . . . . 390
OnStar Security . . . . . . . . . . . . . . . . . . . . . 391
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Overheating, Engine . . . . . . . . . . . . . . . . 288
Overview Instrument Panel . . . . . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . . . . . 189
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . . . . . . 294
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 191