Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/14/19
DRIVING AND OPERATING 235
Audible or Safety Alert Seat
Some driver assistance features alert
the driver of obstacles by beeping. To
change the volume of the warning
chime, see“Comfort and Convenience ”
under Vehicle Personalization 0140.
If equipped with the Safety Alert Seat,
the driver seat cushion may provide a
vibrating pulse alert instead of
beeping. To change this, see
“Collision/Detection Systems” under
Vehicle Personalization 0140.
Cleaning
Depending on vehicle options, keep
these areas of the vehicle clean to
ensure the best driver assistance
feature performance. Driver
Information Center (DIC) messages
may display when the systems are
unavailable or blocked.
. Front and rear bumpers and the
area below the bumpers
. Front grille and headlamps .
Front camera lens in the front
grille or near the front emblem
. Front side and rear side panels
. Outside of the windshield in front
of the rearview mirror
. Side camera lens on the bottom of
the outside mirrors
. Rear side corner bumpers
. Rear Vision Camera above the
license plate
Radio Frequency
This vehicle may be equipped with
driver assistance systems that operate
using radio frequency. See Radio
Frequency Statement 0386.
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Rear Park Assist (RPA), Front
Park Assist (FPA), Surround Vision,
Reverse Automatic Braking (RAB) and
Backing Warning System, Rear Cross
Traffic Alert (RCTA), and Automatic
Parking Assist (APA) may help the
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/14/19
240 DRIVING AND OPERATING
{Warning
RAB may not avoid many types of
backing crashes. Do not wait for the
automatic braking to apply. This
system is not designed to replace
driver braking and only works in
R (Reverse) when an object is
detected directly behind the vehicle.
It may not brake or stop in time to
avoid a crash. It will not brake for
objects when the vehicle is moving
at very low speeds. It does not
detect children, pedestrians,
bicyclists, animals, or objects below
the bumper or that are too close or
too far from the vehicle. To prevent
injury, death, or vehicle damage,
even with RAB, always check the
area around the vehicle before and
while backing.
If the brake pedal is not pressed soon
after the stop, the Electric Parking
Brake (EPB) may be set. When it is
safe, press the accelerator pedal firmly
at any time to override RAB.
{Warning
There may be instances where
unexpected or undesired automatic
braking occurs. If this happens,
either press the brake pedal or
firmly press the accelerator pedal to
release the brakes from the RAB
system. Before releasing the brakes,
check the RVC and check the area
around the vehicle to make sure it
is safe to proceed.
Rear Cross Traffic Alert (RCTA)
If equipped, RCTA displays a red
warning triangle with a left or right
pointing arrow to warn of traffic
coming from the left or right. This
system detects objects coming from
up to 20 m (65 ft) from the left or
right side of the vehicle. When an
object is detected, either three beeps
sound from the left or right or three
Safety Alert Seat pulses occur on the
left or right side, depending on the
direction of the detected vehicle. Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out from
the back of the vehicle do not move
further back when a trailer is towed.
See
Radio Frequency Statement 0386.
Turning the Features On or Off
TouchXon the center stack to turn
on or off the Front and Rear Park
Assist, Reverse Automatic Braking
(RAB), Rear Cross Traffic Alert
(RCTA), and the Backing Warning
System at the same time. The
indicator light next to the button
comes on when the features are on
and turns off when the features have
been disabled.
Turn off Park Assist, RCTA, and RAB
when towing a trailer.
To turn the RPA symbols or guidance
lines (on some models) on or off, see
“Rear Camera Park Assist Symbols”
under Vehicle Personalization 0140.
RCTA can also be turned on or off
through vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0140.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/14/19
254 DRIVING AND OPERATING
LCA displays may not come on when
passing a vehicle quickly, for a
stopped vehicle, or when towing a
trailer. The LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer. LCA may alert to objects
attached to the vehicle, such as a
trailer, bicycle, or object extending out
to either side of the vehicle. Attached
objects may also interfere with the
detection of vehicles. This is normal
system operation; the vehicle does not
need service.
LCA may not always alert the driver to
vehicles in the next lane over,
especially in wet conditions or when
driving on sharp curves. The system
does not need to be serviced. The
system may light up due to guardrails,
signs, trees, shrubs, and other
non-moving objects. This is normal
system operation; the vehicle does not
need service.
LCA may not operate when the LCA
sensors in the left or right corners of
the rear bumper are covered withmud, dirt, snow, ice, or slush, or in
heavy rainstorms. For cleaning
instructions, see "Washing the
Vehicle" under
Exterior Care0349.
If the DIC still displays the system
unavailable message after cleaning
both sides of the vehicle toward the
rear corners of the vehicle, see your
dealer.
If the LCA displays do not light up
when moving vehicles are in the side
blind zone or are rapidly approaching
this zone and the system is clean, the
system may need service. Take the
vehicle to your dealer.
Radio Frequency Information
See Radio Frequency Statement 0386.
Lane Keep Assist (LKA)
If equipped, LKA may help avoid
crashes due to unintentional lane
departures. This system uses a camera
to detect lane markings between
60 km/h (37 mph) and 180 km/h
(112 mph). It may assist by gently
turning the steering wheel if the
vehicle approaches a detected lane
marking. It may also provide a Lane Departure Warning (LDW) alert if the
vehicle crosses a detected lane
marking. LKA can be overriden by
turning the steering wheel. This
system is not intended to keep the
vehicle centered in the lane. LKA will
not assist and alert if the turn signal
is active in the direction of lane
departure, or if it detects that you are
accelerating, braking or actively
steering.
{Warning
The LKA system does not
continuously steer the vehicle.
It may not keep the vehicle in the
lane or give a Lane Departure
Warning (LDW) alert, even if a lane
marking is detected.
The LKA and LDW systems
may not:
. Provide an alert or enough
steering assist to avoid a lane
departure or crash.
(Continued)
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
324 VEHICLE CARE
Recheck the tire pressure with the
tire gauge.
Put the valve caps back on the
valve stems to keep out dirt and
moisture and prevent leaks. Use
only valve caps designed for the
vehicle by GM. TPMS sensors
could be damaged and would not
be covered by the vehicle
warranty.
Tire Pressure for
High-Speed Operation
{Warning
Driving at high speeds, 160 km/h
(100 mph) or higher, puts additional
strain on tires. Sustained
high-speed driving causes excessive
heat buildup and can cause sudden
tire failure. This could cause a
crash, and you or others could be
killed. Some high-speed rated tires
require inflation pressure
adjustment for high-speed(Continued)
Warning (Continued)
operation. When speed limits and
road conditions allow the vehicle to
be driven at high speeds, make sure
the tires are rated for high-speed
operation, are in excellent
condition, and are set to the correct
cold tire inflation pressure for the
vehicle load.
Vehicles with 235/50R18 97V or
245/45R19 98V size tires require
inflation pressure adjustment when
driving the vehicle at speeds of
160 km/h (100 mph) or higher. Set the
cold inflation pressure for all four
tires to 270 kPa (39 psi).
Vehicles with 245/40R20 95W size
tires require inflation pressure
adjustment when driving the vehicle
at speeds of 160 km/h (100 mph) or
higher. Set the cold inflation pressure
to 290 kPa (42 psi).
Vehicles with 245/40ZR20 95Y size
tires require inflation pressure
adjustment when driving the vehicle
at speeds of 160 km/h (100 mph) or higher. Set the cold inflation pressure
for the front tires to 280 kPa (41 psi)
and the rear tires to 300 kPa (44 psi).
Return the tires to the recommended
cold tire inflation pressure when
high-speed driving has ended. See
Vehicle Load Limits
0179 and
Tire Pressure 0322.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor the
air pressure in your tires and transmit
tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if
provided), should be checked monthly
when cold and inflated to the
inflation pressure recommended by
the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or tire
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
VEHICLE CARE 325
inflation pressure label, you should
determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a tire
pressure monitoring system (TPMS)
that illuminates a low tire pressure
telltale when one or more of your tires
is significantly under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them to
the proper pressure. Driving on a
significantly under-inflated tire causes
the tire to overheat and can lead to
tire failure. Under-inflation also
reduces fuel efficiency and tire tread
life, and may affect the vehicle's
handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance,
and it is the driver's responsibility to
maintain correct tire pressure, even if
under-inflation has not reached the
level to trigger illumination of the
TPMS low tire pressure telltale.Your vehicle has also been equipped
with a TPMS malfunction indicator to
indicate when the system is not
operating properly. The TPMS
malfunction indicator is combined
with the low tire pressure telltale.
When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated. This
sequence will continue upon
subsequent vehicle start-ups as long
as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent the
TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.See
Tire Pressure Monitor Operation
0 325.
See Radio Frequency Statement 0386.
Tire Pressure Monitor
Operation
This vehicle may have a Tire Pressure
Monitor System (TPMS). The TPMS is
designed to warn the driver when a
low tire pressure condition exists.
TPMS sensors are mounted onto each
tire and wheel assembly, excluding the
spare tire and wheel assembly. The
TPMS sensors monitor the air
pressure in the tires and transmit the
tire pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition is
detected, the TPMS illuminates the
low tire pressure warning light on the
instrument cluster. If the warning
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
VEHICLE CARE 327
light and the DIC message should
go off after successfully
completing the sensor matching
process. See "TPMS Sensor
Matching Process" later in this
section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See your
dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0331.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction. If the TPMS is not functioning
properly, it cannot detect or signal a
low tire pressure condition. See your
dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.
Tire Fill Alert (If Equipped)
This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure.
When the low tire pressure warning
light comes on:
1. Park the vehicle in a safe, level place.
2. Set the parking brake firmly.
3. Place the vehicle in P (Park).
4. Add air to the tire that is underinflated. The turn signal
lamp will flash.
When the recommended
pressure is reached, the horn
sounds once and the turn signal
lamp will stop flashing and
briefly turn solid. Repeat these steps for all
underinflated tires that have
illuminated the low tire pressure
warning light.
{Warning
Overinflating a tire could cause the
tire to rupture and you or others
could be injured. Do not exceed the
maximum pressure listed on the
tire sidewall. See
Tire Sidewall
Labeling 0317 and
Vehicle Load Limits 0179.
If the tire is overinflated by more than
35 kPa (5 psi), the horn will sound
multiple times and the turn signal
lamp will continue to flash for several
seconds after filling stops. To release
and correct the pressure, while the
turn signal lamp is still flashing,
briefly press the center of the valve
stem. When the recommended
pressure is reached, the horn
sounds once.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
VEHICLE CARE 355
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened
with water to remove dust and loose
dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened
with a mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be covered
by the vehicle warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm water
and mild detergent. Do not use
chlorine bleach. Rinse with cold water,
and then dry completely.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
376 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 376
Customer Assistance Offices . . . . 378
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 378
Online Owner Center . . . . . . . . . . . . . 379
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 379
Roadside Service . . . . . . . . . . . . . . . . . 380
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 382
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 382
Collision Damage Repair . . . . . . . . . 383
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 385
Radio Frequency Statement . . . . . 386
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 386
Reporting Safety Defects to the Canadian Government . . . . . . . . . 386
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 387
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 387
Event Data Recorders . . . . . . . . . . . . 388
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Infotainment System . . . . . . . . . . . . . 389
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.