Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
ONSTAR 391
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Service.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
392 ONSTAR
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Service are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor. OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0386.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
394 ONSTAR
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0269. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
398 CONNECTED SERVICES
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
CONNECTED SERVICES 399
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request Roadside Service.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
400 INDEX
IndexA
Accessories and Modifications . . . . . 272
Accessory Power . . . . . . . . . . . . . . . . . . . . 188
Active Fuel Management . . . . . . . . . . . 191
Adaptive Cruise Control . . . . . . . . . . . . 211
Add-On Electrical Equipment . . . . . . 269
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . 46
Lumbar, Rear Seats . . . . . . . . . . . . . . . . . 55
Thigh Support . . . . . . . . . . . . . . . . . . . . . . 47
Air Cleaner/Filter, Engine . . . . . . . . . . 282
Air Conditioning . . . . . . . . . . . . . . .158, 163
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . 281
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . . . . . 170
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
How Does an Airbag Restrain? . . . . . 70
Passenger Sensing System . . . . . . . . . 71
What Makes an Airbag Inflate? . . . . 69
What Will You See after anAirbag Inflates? . . . . . . . . . . . . . . . . . . . 70 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Where Are the Airbags? . . . . . . . . . . . . 67
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Passenger Status Indicator . . . . . . . 121
Readiness Light . . . . . . . . . . . . . . . . . . . 121
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
System Check . . . . . . . . . . . . . . . . . . . . . . . 65
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . 30
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 252
Rear Pedestrian . . . . . . . . . . . . . . . . . . . 242
Side Blind Zone (SBZA) . . . . . . . . . . 252
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 316
All-Wheel Drive . . . . . . . . . . . . . . . .199, 293
Antilock Brake System (ABS) . . . . . . 199 Warning Light . . . . . . . . . . . . . . . . . . . . 126
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Armrest Storage . . . . . . . . . . . . . . . . . . . . . . 99
Assistance Systems for Driving . . . . 243
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
402 INDEX
Climate Control SystemsAutomatic . . . . . . . . . . . . . . . . . . . . 158, 163
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Cluster, Instrument . . . . . . . . . . . .110, 113
Collision Damage Repair . . . . . . . . . . . 383
Compact Spare Tire . . . . . . . . . . . . . . . . . 342
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 398
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 399
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 397
Connections Connected Services . . . . . . . . . . . . . . . 398
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Control of a Vehicle . . . . . . . . . . . . . . . . 173
Convenience Net . . . . . . . . . . . . . . . . . . . . 101
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 33
Coolant Engine Temperature Gauge . . . . . . 119
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .158, 163
Cooling System . . . . . . . . . . . . . . . . . . . . . 284
Cornering Lamps . . . . . . . . . . . . . . . . . . . 153 Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 154
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 209 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cruise Control, Adaptive . . . . . . . . . . . 211
Cruise Control, Super . . . . . . . . . . . . . . . 220
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Customer Assistance . . . . . . . . . . . . . . . 378 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Text Telephone (TTY) Users . . . . . 378
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 385
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 387
D
Damage Repair, Collision . . . . . . . . . . . 383
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 389
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Data Recorders, Event . . . . . . . . . . . . . . 388
Daytime Running Lamps (DRL) . . . 151
Defensive Driving . . . . . . . . . . . . . . . . . . . 173
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 21 Diagnostics
Connected Services . . . . . . . . . . . . . . . 399
Distracted Driving . . . . . . . . . . . . . . . . . . 172
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 154
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 132
Delayed Locking . . . . . . . . . . . . . . . . . . . . 21
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rear Seat Pass-Through . . . . . . . . . . . . 57
Drive Belt Routing, Engine . . . . . . . . . 375
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 199, 293
Driver Assistance Systems . . . . . . . . . 234
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 132
Driver Mode Control . . . . . . . . . . . . . . . . 204
Driver Mode Control Light . . . . . . . . . 129
Driving Assistance Systems . . . . . . . . . . . . . . . 243
Better Fuel Economy . . . . . . . . . . . . . 172
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 262
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Hill and Mountain Roads . . . . . . . . 177
If the Vehicle is Stuck . . . . . . . . . . . . 179
Loss of Control . . . . . . . . . . . . . . . . . . . . 175
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
404 INDEX
Fuel (cont'd)Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Low Fuel Warning Light . . . . . . . . . 130
Management, Active . . . . . . . . . . . . . . 191
Prohibited Fuels . . . . . . . . . . . . . . . . . . 259
Recommended . . . . . . . . . . . . . . . 258, 259
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Fuses and Circuit Breakers . . . . . . . 298
Instrument Panel Fuse Block . . . . 306
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
G
Garage Door Opener . . . . . . . . . . . . . . . . 145
Programming . . . . . . . . . . . . . . . . . . . . . . 145
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 296
Gauges
Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Engine Coolant Temperature . . . . 119
Engine Oil Pressure . . . . . . . . . . . . . . . 117
Engine Oil Temperature . . . . . . . . . . 118
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Speedometer . . . . . . . . . . . . . . . . . . . . . . 115
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 116 Gauges (cont'd)
Trip Odometer . . . . . . . . . . . . . . . . . . . . 116
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . 109
Gear Shifting Light . . . . . . . . . . . . . . . . . 126
General Information Service and Maintenance . . . . . . . . 357
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 271
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
H
Hazard Warning Flashers . . . . . . . . . . 152
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 44
Head-up Display . . . . . . . . . . . . . . . . . . . . 135
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 152
Bulb Replacement . . . . . . . . . . . . . . . . 297
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 151
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 151
High-Beam On Light . . . . . . . . . . . . . . 131
High/Low Beam Changer . . . . . . . . . 151
Lamps On Reminder . . . . . . . . . . . . . . 131 Heated
Steering Wheel . . . . . . . . . . . . . . . . . . . . 103
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Heated and Ventilated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 34
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Heating . . . . . . . . . . . . . . . . . . . . . . . . .158, 163
High-Beam On Light . . . . . . . . . . . . . . . . 131
High-Speed Operation . . . . . . . . . . . . . . 324
Hill and Mountain Roads . . . . . . . . . . 177
Hill Start Assist (HSA) . . . . . . . . . . . . . 201
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
How to Wear Seat Belts Properly . . . 58
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .158, 163
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 183
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . 127
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 127
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 79