Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
ONSTAR 341
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
342 ONSTAR
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0236. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
CONNECTED SERVICES 345
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters and
numbers to increase the security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is
possible that the icon may not
illuminate even though the
vehicle has an active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
INDEX 355
Seats (cont'd)Heated and Ventilated Front . . . . . . . 46
Lumbar Adjustment, Front . . . . . . . . . 42
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Adjustment, Front . . . . . . . . . . 41
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Reclining Seatbacks . . . . . . . . . . . . . . . . 43
Securing Child Restraints . . . . . . . 84, 86
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 25
Self-Sealing Tires . . . . . . . . . . . . . . . . . . . 274
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Accessories and
Modifications . . . . . . . . . . . . . . . . . . . . 240
Doing Your Own Work . . . . . . . . . . . 240
Maintenance Records . . . . . . . . . . . . 319
Maintenance, General Information . . . . . . . . . . . . . . . . . . . . . . 306
Parts Identification . . . . . . . . . . . . . . . 320
Scheduling Appointments . . . . . . . . 329
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Services
Special Application . . . . . . . . . . . . . . . 313
Servicing the Airbag . . . . . . . . . . . . . . . . . 68 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 170
Side Blind Zone Alert (SBZA) . . . . . . 220
Signals, Turn and Lane-Change . . . . 137
Special Application Services . . . . . . . 313
Specifications and Capacities . . . . . . 321
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 104
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 182
Start Vehicle, Remote . . . . . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . . . . . 260
Starting the Engine . . . . . . . . . . . . . . . . . 165
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Adjustment . . . . . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . . . . . 94
Steering Column Lock . . . . . . . . . . . . . . . 27
Stop/Start System . . . . . . . . . . . . . . . . . . 166
Storage Areas Center Console . . . . . . . . . . . . . . . . . . . . . . 91
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Umbrella . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Storage Compartments . . . . . . . . . . . . . . 90
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 159 Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 275
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward Collision Alert (FCA) . . . . 214
Infotainment . . . . . . . . . . . . . . . . . 141, 337
Systems Driver Assistance . . . . . . . . . . . . . . . . . 204
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 104
Text Telephone (TTY) Users . . . . . . . 326
Theft-Deterrent Systems . . . . . . . . . . . . 28Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 28
Thigh Support Adjustment . . . . . . . . . . 43
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 273
Buying New Tires . . . . . . . . . . . . . . . . . 287
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Designations . . . . . . . . . . . . . . . . . . . . . . 276
Different Size . . . . . . . . . . . . . . . . . . . . . . 288
If a Tire Goes Flat . . . . . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 285
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 274
Pressure . . . . . . . . . . . . . . . . . . . . . . 279, 280
Pressure Light . . . . . . . . . . . . . . . . . . . . . 114
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
356 INDEX
Tires (cont'd)Pressure Monitor Operation . . . . . . 282
Pressure Monitor System . . . . . . . . 281
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Run-Flat . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Self-Sealing . . . . . . . . . . . . . . . . . . . . . . . . 274
Sidewall Labeling . . . . . . . . . . . . . . . . . 275
Terminology and Definitions . . . . 277
Uniform Tire Quality Grading . . . . 289
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Wheel Replacement . . . . . . . . . . . . . . 290
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 226
Towing
Driving Characteristics . . . . . . . . . . . 230
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 235
General Information . . . . . . . . . . . . . . 230
Recreational Vehicle . . . . . . . . . . . . . . 297
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Track Events and Competitive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Traction
Control System(TCS)/StabiliTrak Light . . . . . . . . . 113 Traction (cont'd)
Limited-Slip Differential . . . . . . . . . . 193
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 183
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 173
Fluid, Automatic . . . . . . . . . . . . . . . . . . 249
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 104
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Turn and Lane-Change Signals . . . . 137
U
Umbrella Storage . . . . . . . . . . . . . . . . . . . . 91
Uniform Tire Quality Grading . . . . . . 289
Universal Remote System . . . . . . . . . . 130 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Programming . . . . . . . . . . . . . . . . . . . . . . 130
Using This Manual . . . . . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . 25
Automatic Hold Light . . . . . . . . . . . . 111
Canadian Owners . . . . . . . . . . . . . . . . . . . . 2 Vehicle (cont'd)
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Identification Number (VIN) . . . . . 320
Load Limits . . . . . . . . . . . . . . . . . . . . . . . 160
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Personalization . . . . . . . . . . . . . . . . . . . 124
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . 15
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Speed Messages . . . . . . . . . . . . . . . . . . . 124
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Vehicle Ahead Indicator . . . . . . . . . . . . 112
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 279
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Vehicle Hold
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 182
Vehicle Hold (AVH) Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 182
Vehicle Security Steering Column Lock . . . . . . . . . . . . . . 27
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . 146
Video Recorder . . . . . . . . . . . . . . . . . . . . . . 224
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36W
Warning Brake System Light . . . . . . . . . . . . . . . 110