Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
SERVICE AND MAINTENANCE 303
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0154.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Recommended Fuel (LSY 2.0L L4
Turbo Engine) 0221 or
Recommended Fuel (L3B 2.7L L4
Turbo Engine) 0221.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are: .
Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Used for high speed or competitive
driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0235.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine
Oil 0241.
Once a Month
. Check the tire inflation pressures.
See Tire Pressure 0275.
. Inspect the tires for wear. See Tire
Inspection 0280.
. Check the windshield washer fluid
level. See Washer Fluid 0252.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km (600 mi ). If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system
is reset accidentally, service the
vehicle within 5 000 km (3,000 mi)
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
304 SERVICE AND MAINTENANCE
since the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System0243.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air
conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km
(7,500 mi)
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0281. .
Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system. See Engine Oil0241
and
Engine Oil Life System 0243.
. Inspect the engine air cleaner
filter. See Engine Air Cleaner/Filter
0 245.
. Check engine coolant level. See
Cooling System 0246.
. Check windshield washer fluid
level. See Washer Fluid 0252.
. Check tire inflation pressures. See
Tire Pressure 0275.
. Inspect tire wear. See Tire
Inspection 0280.
. Visually check for fluid leaks.
. Inspect brake system. See Exterior
Care 0293. .
Visually inspect steering,
suspension, and chassis
components for damage, including
cracks or tears in the rubber boots,
loose or missing parts, or signs of
wear at least once a year. See
Exterior Care 0293.
. Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
. Visually inspect halfshafts and
drive shafts for excessive wear,
lubricant leaks, and/or damage
including: tube dents or cracks,
constant velocity joint or universal
joint looseness, cracked or missing
boots, loose or missing boot
clamps, center bearing excessive
looseness, loose or missing
fasteners, and axle seal leaks.
. Check restraint system
components. See Safety System
Check 050.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for loose
or damaged parts.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
306 SERVICE AND MAINTENANCE
Maintenance Schedule
Additional Required Services -
Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 k m/150,000 mi
Rotate tires, if recommended for the vehicle, and
perform Required Services. (1) Check engine oil level
and oil life percentage. Change engine oil and filter,
if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
Replace engine air cleaner filter. (4)@@@
Replace spark plugs. Inspect spark plug wires and/or
boots.@ @
Change transfer case fluid, if equipped with
AWD. (5)@
Change rear axle fluid, if equipped with limited slip
differential. (5)@@@
Change rear axle fluid, without limited slip
differential. (5)@
Change front axle fluid, if equipped with AWD. (5)@
Drain and fill engine cooling system. (6)@
Visually inspect accessory drive belts. (7)@
Replace brake fluid. (8)
Replace windshield wiper blades. (9)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas
struts. (10)@ @
Replace air conditioning desiccant. (11)
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
SERVICE AND MAINTENANCE 307
Footnotes—Maintenance Schedule
Additional Required Services -
Normal
(1) Vehicles with different size front
and rear tires do not have tire
rotation. See Tire Rotation0281.
(2) Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high
dust levels, or environmental
allergens. Passenger compartment air
filter replacement may also be needed
if there is reduced airf low, window
fogging, or odors. Your GM dealer can
help determine when to replace the
filter.
(3) Visually check all fuel and vapor
lines and hoses for proper attachment,
connection, routing, and condition.
(4) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0245. (5)
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate
the transfer case fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and should
be replaced.
(6) Or every five years, whichever
comes first. See Cooling System0246.
(7) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage; replace,
if needed.
(8) Replace brake fluid every five
years. See Brake Fluid 0253.
(9) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0256.
(10) Or every 10 years, whichever
comes first. See Gas Strut(s)0257.
(11) Replace air conditioning
desiccant every seven years.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
308 SERVICE AND MAINTENANCE
Maintenance Schedule
Additional Required Services -
Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires, if recommended for the vehicle, and
perform Required Services. (1) Check engine oil level
and oil life percentage. Change engine oil and filter,
if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
Replace engine air cleaner filter. (4)@@@
Replace spark plugs. Inspect spark plug wires and/or
boots.@ @
Change automatic transmission fluid and filter.@@@
Change transfer case fluid, if equipped with
AWD. (5)@@@
Change rear axle fluid, if equipped with limited slip
differential. (5)@@@
Change rear axle fluid, without limited slip
differential. (5)@ @
Change front axle fluid, if equipped with AWD. (5)@@@
Drain and fill engine cooling system. (6)@
Visually inspect accessory drive belts. (7)@
Replace brake fluid. (8)
Replace windshield wiper blades. (9)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas
struts. (10)@ @
Replace air conditioning desiccant. (11)
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
SERVICE AND MAINTENANCE 309
Footnotes—Maintenance Schedule
Additional Required Services -
Severe
(1) Vehicles with different size front
and rear tires do not have tire
rotation. See Tire Rotation0281.
(2) Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high
dust levels, or environmental
allergens. Passenger compartment air
filter replacement may also be needed
if there is reduced airf low, window
fogging, or odors. Your GM dealer can
help determine when to replace the
filter.
(3) Visually check all fuel and vapor
lines and hoses for proper attachment,
connection, routing, and condition.
(4) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0245. (5)
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate
the transfer case fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and should
be replaced.
(6) Or every five years, whichever
comes first. See Cooling System0246.
(7) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage; replace,
if needed.
(8) Replace brake fluid every five
years. See Brake Fluid 0253.
(9) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0256.
(10) Or every 10 years, whichever
comes first. See Gas Strut(s)0257.
(11) Replace air conditioning
desiccant every seven years.Special Application
Services
. Severe Commercial Use Vehicles
Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 293.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
SERVICE AND MAINTENANCE 311
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage. The
brake lamps need to be checked
periodically to ensure that they
light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include steering
wheel vibration, bounce/sway
while braking, longer stopping
distance, or uneven tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals, or damage,
and can advise when service is
needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel, and
can reduce the risk of tire failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the tread
or sidewall; or a bulge or split in
the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also provide
tire/wheel balancing services to
ensure smooth vehicle operation
at all speeds. Your dealer sells and
services name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and protect the vehicle’s interior and
exterior, see
Interior Care 0297 and
Exterior Care 0293.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver optimal
wear and performance.
. Signs that the alignment may need
to be adjusted include pulling,
improper vehicle handling,
or unusual tire wear.
. Your dealer has the required
equipment to ensure proper wheel
alignment.
Windshield
For safety, appearance, and the best
viewing, keep the windshield clean
and clear.
. Signs of damage include scratches,
cracks, and chips.
. Trained dealer technicians can
inspect the windshield and
recommend proper replacement if
needed.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
326 CUSTOMER INFORMATION
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and