Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
CUSTOMER INFORMATION 325
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
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328 CUSTOMER INFORMATION
levies, usage fees, excessive mileage,
or rental usage beyond the completion
of the repair are also your
responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle
service, may not be available at every
dealer. Contact your dealer for specific
availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its sole
discretion.
Collision Damage Repair
If the vehicle is involved in a collision
and it is damaged, have the damage
repaired by a qualified technician
using the proper equipment and
quality replacement parts. Poorly
performed collision repairs diminishthe vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the parts
with which the vehicle was originally
built. Genuine GM Collision parts are
the best choice to ensure that the
vehicle's designed appearance,
durability, and safety are preserved.
The use of Genuine GM parts can help
maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in prior
crashes. In most cases, the parts being
recycled are from undamaged sections
of the vehicle. A recycled original
equipment GM part may be an
acceptable choice to maintain the
vehicle's originally designed
appearance and safety performance;
however, the history of these parts is
not known. Such parts are not covered
by the GM New Vehicle Limited
Warranty, and any related failures are
not covered by that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit poorly,
exhibit premature durability/corrosion
problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by
the GM New Vehicle Limited
Warranty, and any vehicle failure
related to such parts is not covered by
that warranty.
Repair Facility
GM also recommends that you choose
a collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment, or be able
to recommend a collision repair center
that has GM-trained technicians and
comparable equipment.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
ONSTAR 337
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Service are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
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338 ONSTAR
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0330.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
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340 ONSTAR
personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully intercept
or access transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
To obtain the source code under GPL,
LGPL, MPL, and other open source
licenses, that is contained in this
product, please visit http://
opensource.lge.com. In addition to the
source code, all referred license terms,
warranty disclaimers, and copyright
notices are available for download.
This offer is valid for a period of three
years after our last shipment of this
product. This offer is valid to anyone
in receipt of this information.
*Provided through LG Electronics Inc.,
who is solely responsible for
provisions of related OSS compliance.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
CONNECTED SERVICES 343
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request Roadside Service.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
348 INDEX
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Fuses and Circuit Breakers . . . . . . . 260
Instrument Panel Fuse Block . . . . 262
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
G
Garage Door Opener . . . . . . . . . . . . . . . . 121
Programming . . . . . . . . . . . . . . . . . . . . . . 121
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 257
Gauges
Engine Coolant Temperature . . . . . . 97
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 96
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 96
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 96
Warning Lights and Indicators . . . . 92
General Information
Service and Maintenance . . . . . . . . 302
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 234
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . 258
Hazard Warning Flashers . . . . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 34
Head-up Display . . . . . . . . . . . . . . . . . . . . 111
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 128
Bulb Replacement . . . . . . . . . . . . . . . . 258
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 127
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 127
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . . . . . 259
High-Beam On Light . . . . . . . . . . . . . . 107
High/Low Beam Changer . . . . . . . . . 127
Lamps On Reminder . . . . . . . . . . . . . . 108
Heated Steering Wheel . . . . . . . . . . . . . . . . . . . . . . 86
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 27
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
High-Beam On Light . . . . . . . . . . . . . . . . 107
High-Speed Operation . . . . . . . . . . . . . . 276
Hill and Mountain Roads . . . . . . . . . . 151 Hill Start Assist (HSA) . . . . . . . . . . . . . 181
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
How to Wear Seat Belts Properly . . . 45
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 158
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . 104
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 104
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Information Publication Ordering . . . . . . . . . . . . . 330
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 133
Infotainment System . . . . . . . . . . . . . . . 334
Instrument Cluster . . . . . . . . . . . . . . . . . . 93
Instrument Panel Overview . . . . . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 288
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
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INDEX 349
K
Keyless EntryRemote (RKE) System . . . . . . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 270
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Daytime Running (DRL) . . . . . . . . . . 127
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exterior Controls . . . . . . . . . . . . . . . . . . 125
Exterior Lamps Off Reminder . . . . 127
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Front Turn Signal . . . . . . . . . . . . . . . . . 259
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 100
On Reminder . . . . . . . . . . . . . . . . . . . . . . 108
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Lane Change Alert (LCA) . . . . . . . . . . . 217
Lane Keep Assist (LKA) . . . . . . . . . . . . 219
Lane Keep Assist Light . . . . . . . . . . . . . 103
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 47
LATCH System Replacing Parts after a Crash . . . . . . 76 LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . . . . 70
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 259
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Illumination Control . . . . . . . . . . . . . . 129
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . 98
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . 103
Automatic Vehicle Hold . . . . . . . . . . 103
Brake System Warning . . . . . . . . . . . 102
Charging System . . . . . . . . . . . . . . . . . . . . 99
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control . . . . . . . . . . . . . . . . . . . . . 108
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Driver Mode Control . . . . . . . . . . . . . . 106
Electric Parking Brake . . . . . . . . . . . . 102
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 105
Engine Oil Pressure . . . . . . . . . . . . . . . 107
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 127
High-Beam On . . . . . . . . . . . . . . . . . . . . 107
High/Low Beam Changer . . . . . . . . . 127
Lane Keep Assist . . . . . . . . . . . . . . . . . . 103 Lights (cont'd)
Low Fuel Warning . . . . . . . . . . . . . . . . 107
Seat Belt Reminders . . . . . . . . . . . . . . . . 97
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Service Electric Parking Brake . . . 102
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 104
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 106
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 105
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 104
Limited-Slip Differential . . . . . . . . . . . . 191
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . . . . . 18
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lockout Protection . . . . . . . . . . . . . . . . . 19
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 146
Low Fuel Warning Light . . . . . . . . . . . 107
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . 270
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . 70
Lumbar Adjustment . . . . . . . . . . . . . . . . . 36 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 36