2020 CADILLAC CT4 ESP

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
284 VEHICLE CARE
Vehicles that have a tire pressure
monitoring system could give an
inaccurate low-pressure warning if
non-TPC Spec rated tires are
installed. SeeTire Pressure Monitor
System 0276.
The Tire and Loading Information
label indicates the original
equipment tires on the vehicle.
See Vehicle Load Limits 0154.
Different Size Tires and
Wheels
If wheels or tires are installed that are
a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be affected.
{Warning
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
wheels are selected. This increases
the chance of a crash and serious
injury. Only use GM specific wheel
and tire systems developed for the
vehicle, and have them properly
installed by a GM certified
technician.
See Buying New Tires 0282 and
Accessories and Modifications 0235.
Uniform Tire Quality
Grading
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires by
treadwear, traction, and
temperature performance. This
applies only to vehicles sold in the United States. The grades are
molded on the sidewalls of most
passenger car tires. The Uniform
Tire Quality Grading (UTQG)
system does not apply to deep
tread, winter tires, compact spare
tires, tires with nominal rim
diameters of 10 to 12 inches
(25 to 30 cm), or to some
limited-production tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they must
also conform to federal safety
requirements and additional
General Motors Tire Performance
Criteria (TPC) standards.
Quality grades can be found where
applicable on the tire sidewall
between tread shoulder and
maximum section width. For
example:

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
VEHICLE CARE 285
Treadwear 200 Traction AA
Temperature A
All Passenger Car Tires Must
Conform to Federal Safety
Requirements In Addition To
These Grades.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded
150 would wear one and one-half
(1½) times as well on the
government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the norm
due to variations in driving habits,
service practices and differences
in road characteristics and
climate.Traction
The traction grades, from highest
to lowest, are AA, A, B, and C.
Those grades represent the tire's
ability to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance. Warning: The
traction grade assigned to this tire
is based on straight-ahead braking
traction tests, and does not
include acceleration, cornering,
hydroplaning, or peak traction
characteristics.
Temperature
The temperature grades are A (the
highest), B, and C, representing
the tire's resistance to the
generation of heat and its ability
to dissipate heat when tested
under controlled conditions on a
specified indoor laboratory test
wheel. Sustained high temperaturecan cause the material of the tire
to degenerate and reduce tire life,
and excessive temperature can
lead to sudden tire failure. The
grade C corresponds to a level of
performance which all passenger
car tires must meet under the
Federal Motor Safety Standard
No. 109. Grades B and A represent
higher levels of performance on
the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade
for this tire is established for a tire
that is properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire
Balance
The tires and wheels were aligned and
balanced at the factory to provide the
longest tire life and best overall
performance. Adjustments to wheel

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
VEHICLE CARE 287
Warning (Continued)
type of traction device only if its
manufacturer recommends it for
the vehicle's tire size combination
and road conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive slow
and readjust or remove the traction
device if it contacts the vehicle. Do
not spin the wheels. If traction
devices are used, install them on
the rear tires.
Caution
If the vehicle is equipped with 225/
45R17 size tires, use tire chains
only where legal and only when
necessary. Use low profile chains
that add no more than 12 mm
thickness to the tire tread and inner
sidewall. Use chains that are the
proper size for the tires. Install
them on the tires of the rear axle.(Continued)
Caution (Continued)
Don't use chains on the tires of the
front axle. Tighten them as tightly
as possible with the ends securely
fastened. Drive slowly and follow
the chain manufacturer's
instructions. If the chains contact
the vehicle, stop and retighten
them. If the contact continues, slow
down until it stops. Driving too fast
or spinning the wheels with chains
on will damage the vehicle.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires are
maintained properly. If air goes out of
a tire, it is much more likely to leak
out slowly. SeeTires0267 for
additional information. But if there
ever is a blowout, here are a few tips
about what to expect and what to do:
If a front tire fails, the flat tire creates
a drag that pulls the vehicle toward
that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly. Steer to maintain lane
position, and then gently brake to a
stop, well off the road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and may
require the same correction as used in
a skid. Stop pressing the accelerator
pedal and steer to straighten the
vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off
the road, if possible.
The vehicle has no spare tire, no tire
changing equipment, and no place to
store a tire.
If the vehicle has run-flat tires, there
is no need to stop on the side of the
road to change a flat tire. See
Run-Flat
Tires 0269.
{Warning
Special tools and procedures are
required to service a run-flat tire.
If these special tools and
procedures are not used, injury or
vehicle damage may occur. Always
(Continued)

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
VEHICLE CARE 299
2. Remove excess moisture bygently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened
with water to remove dust and loose
dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened
with a mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
300 VEHICLE CARE
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be covered
by the vehicle warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm water
and mild detergent. Do not use
chlorine bleach. Rinse with cold water,
and then dry completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they might
not be able to provide adequate
protection. Clean and rinse seat belt
webbing only with mild soap and
lukewarm water. Allow the webbing
to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is
not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration and/
or increased stopping distance
which can cause a crash and injury.
Make sure the floor mat does not
interfere with the pedals.
Use the following guidelines for
proper floor mat usage. .
The original equipment floor mats
were designed for your vehicle.
If the floor mats need replacing, it
is recommended that GM certified
floor mats be purchased. Non-GM
floor mats may not fit properly
and may interfere with the pedals.
Always check that the floor mats
do not interfere with the pedals.
. Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
. Use the floor mat with the correct
side up. Do not turn it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on the
driver side.
. Do not place one floor mat on top
of another.
The floor mats are held in place by
button-type retainers.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
302 SERVICE AND MAINTENANCE
Service and
Maintenance
General Information
General Information . . . . . . . . . . . . . 302
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . 303
Special Application Services
Special Application Services . . . . . 309
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . . . . . . 310
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 313
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Maintenance Records
Maintenance Records . . . . . . . . . . . . 316
General Information
Your vehicle is an important
investment. This section describes the
required maintenance for the vehicle.
Follow this schedule to help protect
against major repair expenses
resulting from neglect or inadequate
maintenance. It may also help to
maintain the value of the vehicle if it
is sold. It is the responsibility of the
owner to have all required
maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online scheduling
to assist with service needs.
Your dealer recognizes the importance
of providing competitively priced
maintenance and repair services. With
trained technicians, the dealer is the
place for routine maintenance such as
oil changes and tire rotations and additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered by
the vehicle warranty. Maintenance
intervals, checks, inspections,
recommended fluids, and lubricants
are important to keep the vehicle in
good working condition.
Do not have chemical flushes that
are not approved by GM performed
on the vehicle. The use of flushes,
solvents, cleaners, or lubricants that
are not approved by GM could
damage the vehicle, requiring
expensive repairs that are not
covered by the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
TECHNICAL DATA 317
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . . . . . 317
Service Parts Identification . . . . . . 317
Vehicle Data
Capacities and Specifications . . . . 318
Engine Drive Belt Routing . . . . . . . 320
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on the
driver side of the vehicle. It can be
seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service Parts
labels and certificates of title and
registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See “EngineSpecifications”
underCapacities and
Specifications 0318 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the center pillar
that you can scan for the following
information:
. Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options
If there is not a large barcode on this
label, then you will find this same
information on a label inside of the
trunk.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
CUSTOMER INFORMATION 321
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 321
Customer Assistance Offices . . . . 323
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 323
Online Owner Center . . . . . . . . . . . . . 324
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 324
Roadside Service . . . . . . . . . . . . . . . . . 325
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 326
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 327
Collision Damage Repair . . . . . . . . . 328
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 330
Radio Frequency Statement . . . . . 330
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 331
Reporting Safety Defects to the Canadian Government . . . . . . . . . 331
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 332
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 333
Event Data Recorders . . . . . . . . . . . . 333
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Infotainment System . . . . . . . . . . . . . 334
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without