Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
VEHICLE CARE 241
1. Windshield Washer FluidReservoir. See Washer Fluid
0 252.
2. Engine Coolant Surge Tank and Pressure Cap. See Cooling System
0 246.
3. Engine Air Cleaner/Filter 0245.
4. Engine Cooling Fan (Out of View). See Cooling System 0246.
5. Engine Oil Fill Cap. See Engine Oil
0 241.
6. Cooling System Air Bleeder Cap. See Cooling System 0246.
7. Engine Oil Dipstick. See Engine
Oil 0241.
8. Remote Positive (+) Battery Terminal. See Jump Starting -
North America 0288.
9. Brake Fluid Reservoir. See Brake
Fluid 0253.
10. Remote Negative (-) Battery Terminal. See Jump Starting -
North America 0288.
11. Engine Compartment Fuse Block. SeeEngine Compartment Fuse
Block 0260.Engine Oil
To ensure proper engine performance
and long life, careful attention must
be paid to engine oil. Following these
simple, but important steps will help
protect your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil” in
this section.
. Check the engine oil level regularly
and maintain the proper oil level.
See “Checking Engine Oil” and
“When to Add Engine Oil” in this
section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0243.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially prior
to a long trip. The engine oil dipstick handle is a loop. See
Engine
Compartment Overview 0238 for the
location.
{Warning
The engine oil dipstick handle may
be hot; it could burn you. Use a
towel or glove to touch the dipstick
handle.
If a low oil Driver Information Center
(DIC) message displays, check the oil
level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground. Check
the engine oil level after the
engine has been off for at least
two hours. Checking the engine oil
level on steep grades or too soon
after engine shutoff can result in
incorrect readings. Accuracy
improves when checking a cold
engine prior to starting. Remove
the dipstick and check the level.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
VEHICLE CARE 289
2.0L L4 Engine Shown, 2.7L L4 EngineSimilar
1. Discharged Battery Remote
Positive Terminal
2. Discharged Battery Negative Grounding Point
3. Good Battery Negative Terminal
4. Good Battery Positive Terminal
The jump start positive terminal (4)
and negative post (3) are on the
battery of the vehicle providing the
jump start. The jump start remote positive
terminal (1) and the remote negative
grounding point (2) for the discharged
battery are on the passenger side of
the vehicle.
The positive jump start connection for
the discharged battery is under a
cover. Lift the cover to expose the
terminal.
1. Check the other vehicle. It must have a 12-volt battery with a
negative ground system.
Caution
If the other vehicle does not have a
12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Position the two vehicles so that they are not touching. 3. Set the parking brake firmly and
put the shift lever in P (Park)
with an automatic transmission,
or Neutral with a manual
transmission.
Caution
If any accessories are left on or
plugged in during the jump starting
procedure, they could be damaged.
The repairs would not be covered
by the vehicle warranty. Whenever
possible, turn off or unplug all
accessories on either vehicle when
jump starting.
4. Turn the ignition off. Turn off all lights and accessories in both
vehicles, except the hazard
warning flashers if needed.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
290 VEHICLE CARE
{Warning
An electric fan can start up even
when the engine is not running and
can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode. People
have been hurt doing this, and
some have been blinded. Use a
flashlight if you need more light.
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
5. Connect one end of the red positive (+) cable to the remote
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the
positive (+) terminal of the good
battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the good
battery.
Do not let the other end touch
anything until the next step. The
other end of the negative (–)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part. 8. Connect the other end of the
black negative (–) cable to the
negative (–) grounding point for
the discharged battery.
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it probably
needs service.
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
CUSTOMER INFORMATION 325
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
ONSTAR 337
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Service are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
ONSTAR 339
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0231. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
CONNECTED SERVICES 343
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request Roadside Service.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
INDEX 351
Power (cont'd)Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Pregnancy, Using Seat Belts . . . . . . . . . 50
Privacy Vehicle Data Recording . . . . . . . . . . 332
Program Courtesy Transportation . . . . . . . . . 327
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . 222
Proposition 65 Warning,
California . . . . . . . . . . . . . . .234, 254, 288, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . 330
R
Radio Frequency Statement . . . . . . . . 330
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 130
Rear Pedestrian Alert . . . . . . . . . . . . . . . 209
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Rear Vision Camera (RVC) . . . . . . . . . 204
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . 28Automatic Dimming . . . . . . . . . . . . . . . . 28
Reclining Seatbacks . . . . . . . . . . . . . . . . . 36
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 313 Records
Maintenance . . . . . . . . . . . . . . . . . . . . . . 316
Recreational Vehicle Towing . . . . . . . 292
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . . . 14
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Maintenance . . . . . . . . . . . . . . . . . . . . . . 314
Replacing Airbag System . . . . . . . . . . . . 63
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . 76
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . 51
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 331
General Motors . . . . . . . . . . . . . . . . . . . 332
U.S. Government . . . . . . . . . . . . . . . . . . 331
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . . . . . . 69
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 163
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 27
Ride Control Systems
Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . . . . . . 191 Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 151
Roadside Service . . . . . . . . . . . . . . . . . . . . 325
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . 281
Routing, Engine Drive Belt . . . . . . . . . 320
Run-Flat Tires . . . . . . . . . . . . . . . . . . . . . . . 269
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
S
Safety Defects ReportingCanadian Government . . . . . . . . . . . . 331
General Motors . . . . . . . . . . . . . . . . . . . 332
U.S. Government . . . . . . . . . . . . . . . . . . 331
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Safety System Check . . . . . . . . . . . . . . . . 50
Scheduling Appointments . . . . . . . . . . 326
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . 47
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Replacing after a Crash . . . . . . . . . . . . . 51
Use During Pregnancy . . . . . . . . . . . . . . 50