2020 CADILLAC CT4 infotainment

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
206 DRIVING AND OPERATING
Front/Rear Junction View :Displays
a front or rear cross traffic view that
shows objects directly to the left and
right of the front or back of the
vehicle. Touch Junction View on the
infotainment display when a camera
view is active. Touching the button
multiple times will toggle between
front and rear camera views.
Front/Rear Overhead View : Displays
a front or rear overhead view of the
vehicle. Touching the button will
toggle between the two views.
Front/Rear Bowl View : Displays a
view of the vehicle from either the
front or the back of the vehicle. Touch
Bowl View on the infotainment
display when a camera view is active.
Touching the button multiple times
will toggle between forward and
rearward views. Rear Pedestrian Alert,
Park Assist, and RCTA are not
available when Bowl view is active.
Side Forward/Rearward View :
Displays a view that shows objects
next to the front or rear sides of the
vehicle. Touch Side Forward/Rearward
View on the infotainment display
when a camera view is active. Touching the button multiple times
will toggle between forward and
rearward views. Rear Pedestrian Alert,
Park Assist, and RCTA are not
available when Side Forward/Rearward
view is active.
Guidance Lines :
Displays available
guidelines. The horizontal markings
represent distance from the vehicle.
Top Down View : Displays an image
of the area surrounding the vehicle,
along with the rear camera view in the
infotainment display. The rear camera
view will be replaced by the front
camera view after shifting from
R (Reverse) to a forward gear or when
the vehicle is moving forward slower
than 12 km/h (8 mph). This view can
also be accessed by touching the Top
Down View button when the CAMERA
view is active.
Park Assist
The vehicle may be equipped with the
Rear Park Assist (RPA) and Front Park
Assist (FPA). The Park Assist system
may provide assistance to driver when
backing up and parking. Park Assist
uses ultrasonic sensors in the bumpers to measure the distance
between the vehicle and objects. The
system calculates the distance
between vehicle and object via
measuring the time it takes for the
ultrasonic waves to bounce back from
the object. Park Assist works only at
speeds up to about 11 Km/h (7 mph).
An illuminated LED in the parking
assist button indicates that the
system is ready to operate. The
sensors on the bumpers may detect
objects up to 1.8m (6 ft) behind and
1.25m (4 ft) in front of the vehicle
within a zone 25 cm (10 in) high off
the ground and below bumper level.
These detection distances may be
shorter during warmer or humid
weather. Blocked sensors will not
detect objects and can also cause false
detections. Keep the sensors clean of
mud, dirt, snow, ice, and slush; and
clean sensors after a car wash in
freezing temperatures.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
210 DRIVING AND OPERATING
Rear Pedestrian Alert Indicator
When a pedestrian is detected within
the system’s range directly behind the
vehicle, this symbol flashes amber on
the infotainment display, along with
two beeps from the rear, or if
equipped, two pulses from both sides
of the driver seat. When a pedestrian
is detected close to the vehicle, the
symbol flashes red on the
infotainment display, along with seven
beeps from the rear, or if equipped,
seven pulses from both sides of the
driver seat.
{Warning
Rear Pedestrian Alert does not
automatically brake the vehicle.
It also does not provide an alert
unless it detects a pedestrian, and it
may not detect all pedestrians if: (Continued)
Warning (Continued)
.The pedestrian is not directly
behind the vehicle, fully
visible to the Rear Vision
Camera (RVC), or standing
upright.
. The pedestrian is part of a
group.
. The pedestrian is a child.
. Visibility is poor, including
nighttime conditions, fog,
rain, or snow.
. The RVC is blocked by dirt,
snow, or ice.
. The RVC, taillamps,
or back-up lamps are not
cleaned or in proper working
condition.
. The vehicle is not in
R (Reverse).
To help avoid death or injury,
always check for pedestrians
around the vehicle before backing
up. Be ready to take action and (Continued)
Warning (Continued)
apply the brakes. SeeDefensive
Driving 0143. Keep the RVC,
taillamps, and back-up lamps clean
and in good repair.
Rear Pedestrian Alert can be set to Off
or Alert. See “Rear Pedestrian
Detection ”in “Collision/Detection
Systems” underVehicle Personalization
0 116. If equipped, alerts can be set to
beeps or seat pulses. See “Alert Type”
in “Collision/Detection Systems” under
Vehicle Personalization 0116.
Assistance Systems for
Driving
If equipped, when driving the vehicle
in a forward gear, Forward Collision
Alert (FCA), Lane Departure Warning
(LDW), Lane Keep Assist (LKA), Side
Blind Zone Alert (SBZA), Lane Change
Alert (LCA), Automatic Emergency
Braking (AEB), and/or the Front
Pedestrian Braking (FPB) System can
help to avoid a crash or reduce crash
damage.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
264 VEHICLE CARE
FusesUsage
2 HVAC blower
3 –
4 –
5 Theft deterrent/ Universal garage door
opener
6 –
7 Air quality ionizer
8 Heated steering wheel
9 –
10 Electronic steering column lock 1
11 –
12 –
13 –
14 –
15 –
16 –
17 –
18 Display/ Infotainment/USB Fuses
Usage
19 Airbag/Automatic occupant sensing/
Data link connection/
Wireless charging
module
20 Power steering column module/
Electronic steering
column lock 2
21 –
22 –
23 –
24 –
25 USB
26 –
27 –
28 –
29 –
30 –
31 Headlamp level
32 – Fuses
Usage
33 Body ignition/IP ignition
34 Exhaust valve
35 Transmission control module ignition/
Engine control
module ignition/Shift
ignition/Brake
ignition
36 Shift module
37 Body control module 1/Electronic
park brake switch
38 Center stack module
39 Steering wheel controls
40 Body control module 2
41 Body control module 3
42 Body control module 4

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
CUSTOMER INFORMATION 321
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 321
Customer Assistance Offices . . . . 323
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 323
Online Owner Center . . . . . . . . . . . . . 324
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 324
Roadside Service . . . . . . . . . . . . . . . . . 325
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 326
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 327
Collision Damage Repair . . . . . . . . . 328
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 330
Radio Frequency Statement . . . . . 330
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 331
Reporting Safety Defects to the Canadian Government . . . . . . . . . 331
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 332
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 333
Event Data Recorders . . . . . . . . . . . . 333
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Infotainment System . . . . . . . . . . . . . 334
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
330 CUSTOMER INFORMATION
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / ICES-GEN.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
334 CUSTOMER INFORMATION
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the
lessee; in response to an official
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as required by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected and
transmitted through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features,
including infotainment; and the
location and approximate GPS speed
of the vehicle. Refer to the OnStar
Terms and Conditions and Privacy
Statement on the OnStar website.
SeeOnStar Additional Information
0 337.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
336 ONSTAR
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Service.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
338 ONSTAR
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0330.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.