2020 BUICK ENVISION service

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 33
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 87
Instruments and Controls . . . . . . . 94
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 152
Climate Controls . . . . . . . . . . . . . . 153
Driving and Operating . . . . . . . . . 160
Vehicle Care . . . . . . . . . . . . . . . . . . 229
Service and Maintenance . . . . . 309
Technical Data . . . . . . . . . . . . . . . . 323
Customer Information . . . . . . . . . 326
Reporting Safety Defects . . . . . . 336
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 340
Connected Services . . . . . . . . . . . 348
Index . . . . . . . . . . . . . . . . . . . . 351

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 7/26/19
2 Introduction
Introduction The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENVISION are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name “ General
Motors of Canada Company ” for
Buick Motor Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle, model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner ’ s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
About Driving the Vehicle As with other vehicles of this type,
failure to operate this vehicle
correctly may result in loss of
control or a crash. Be sure to read
the driving guidelines in this manual
in the section called “ Driving and
Operating ” and specifically Driver
Behavior 0 161 , Driving
Environment 0 161 , and Vehicle
Design 0 161 .
Litho in U.S.A.
Part No. 84354528 B Second Printing ©
2019 General Motors LLC. All Rights Reserved.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
Introduction 3
Danger, Warning, and
Caution Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{ DangerDanger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{ WarningWarning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage. A circle with a slash through it is a
safety symbol which means “ Do
Not, ” “ Do not do this, ” or “ Do not let
this happen. ”
Symbols The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : Shown when the owner ’ s
manual has additional instructions
or information.
* : Shown when the service
manual has additional instructions
or information.
0 : Shown when there is more
information on another page —
“ see page. ” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u : Air Conditioning System
G : Air Conditioning Refrigerant Oil
9 : Airbag Readiness Light
! : Antilock Brake System (ABS)
$ : Brake System Warning Light
9 : Dispose of Used Components
Properly
P : Do Not Apply High Pressure
Water
B : Engine Coolant Temperature
_ : Flame/Fire Prohibited
H : Flammable
[ : Forward Collision Alert
R : Fuse Block Cover Lock
Location
+ : Fuses
j : ISOFIX/LATCH System Child
Restraints

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/26/19
8 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used to open the driver door. Press the button on the RKE
transmitter to remove the key.
If it becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 330 .
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0 340 .
Remote Keyless Entry
(RKE) System See Radio Frequency Statement
0 335 .
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
.
Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal.
.
Check the transmitter's battery.
See “ Battery Replacement ” later
in this section.
.
If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “ Keyless
Access Operation ” following.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the
performance of the RKE transmitter.
See Remote Keyless Entry (RKE)
System 0 8 .

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/26/19
22 Keys, Doors, and Windows
.
Press
8 on the bottom of the
liftgate next to the pull cup to
close.
Press any liftgate button or the
touch pad while the liftgate is
moving to stop it. Pressing again
restarts the operation in the reverse
direction. The touch pad on the
liftgate handle cannot be used to
close the liftgate. CautionManually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled under extreme
low temperatures, or after repeated
power cycling over a short period of
time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
DIC messages and make sure the
liftgate is closed and latched before
driving. Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. Remove any excess weight.
If the liftgate continues to
automatically close after opening,
see your dealer for service before
using the power liftgate. Interfering
with the power liftgate motion or
manually closing the liftgate too
quickly after power opening may
resemble a support strut failure.
This could also activate the falling
liftgate detection feature. Allow the
liftgate to complete its operation and
wait a few seconds before manually
closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
a warning chime will sound and the
liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/26/19
26 Keys, Doors, and Windows .
Unlock the vehicle using the
Keyless Access system.
.
Start the vehicle.
To avoid setting off the alarm by
accident:
.
Lock the vehicle after all
occupants have exited.
.
Always unlock the vehicle with
the RKE transmitter, or use the
Keyless Access system.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition If
K is pressed on the RKE
transmitter and the horn chirps and
the lights flash three times, an alarm
occurred previously while the alarm
system was armed.
If the alarm has been activated, a
message will appear on the Driver
Information Center (DIC). Immobilizer See Radio Frequency Statement
0 335 .
Immobilizer Operation This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when the ignition button is
pushed in and a valid transmitter is
found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system. The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the front cupholder.
See “ Starting the Vehicle with a Low
Transmitter Battery ” under Remote
Keyless Entry (RKE) System
Operation 0 8 .
If the engine does not start with the
other transmitter or when the
transmitter is in the front cupholder,
the vehicle needs service. See your
dealer who can service the

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/25/19
60 Seats and Restraints off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{ WarningA crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred. In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.
Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
.
The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0 337
and
Event Data Recorders 0 338 .
.
Let only qualified technicians
work on the airbag systems.
Improper service can mean that an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
United States

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/25/19
62 Seats and Restraints The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag
and knee airbag if:
.
The front outboard passenger
seat is unoccupied.
.
The system determines an infant
is present in a child restraint.
.
A front outboard passenger
takes his/her weight off of the
seat for a period of time.
.
There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the front
outboard passenger frontal airbag
and knee airbag, the OFF indicator
will light and stay lit as a reminder
that the airbags are off. See
Passenger Airbag Status Indicator
0 114 .
The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
and knee airbag anytime the system senses that a person of adult size is
sitting properly in the front outboard
passenger seat.
When the passenger sensing
system has allowed the airbags to
be enabled, the ON indicator will
light and stay lit as a reminder that
the airbags are active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag and knee airbag,
depending upon the person ’ s
seating posture and body build.
Everyone in the vehicle who has
outgrown child restraints should
wear a seat belt properly — whether
or not there is an airbag for that
person.
{ Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
(Continued) Warning (Continued) with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light 0 113 for more information,
including important safety
information.
If the On Indicator Is Lit for a
Child Restraint The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag
and knee airbag if the system
determines that an infant is present
in a child restraint. If a child restraint
has been installed and the ON
indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from
the vehicle.
3. Remove any additional items
from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.