2020 BUICK ENVISION emergency towing

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
220 Driving and Operating important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.
Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
.
State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing.
.
Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
.
It is recommended to perform
the first oil change before heavy
towing.
.
During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle. .
Vehicles can tow in D (Drive).
If the transmission downshifts
too often, a lower gear may be
selected using Manual Mode.
See Manual Mode 0 184 .
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
.
Adaptive Cruise Control (ACC)
.
Super Cruise Control
.
Lane Keep Assist (LKA)
.
Park Assist
.
Automatic Parking Assist (APA)
.
Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
.
Automatic Emergency
Braking (AEB)
.
Intelligent Brake Assist (IBA)
.
Front Pedestrian Braking (FPB) If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{ WarningTo prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer:
.
Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
.
Fully open the air outlets on
or under the instrument
panel.
(Continued)

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
Customer Information 331driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
.
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.
Battery Jump Start: Service to
jump start a dead battery.
.
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws. .
Legal fines.
.
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles .
Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
.
Lock-Out Service: Vehicle
registration is required.
.
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required. Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
.
Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
334 Customer Information state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs through the use
of aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier. If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0 330 .
Gather the following information:
.
Driver name, address, and
telephone number .
Driver license number
.
Owner name, address, and
telephone number
.
Vehicle license plate number
.
Vehicle make, model, and
model year
.
Vehicle Identification
Number (VIN)
.
Insurance company and policy
number
.
General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “ Collision Parts ” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 0 59 .
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
354 Index Driving (cont'd)
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 219
Defensive . . . . . . . . . . . . . . . . . . . . . 163
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 163
Environment . . . . . . . . . . . . . . . . . . 161
Hill and Mountain Roads . . . . . . 167
If the Vehicle is Stuck . . . . . . . . . 168
Loss of Control . . . . . . . . . . . . . . . 165
Off-Road Recovery . . . . . . . . . . . 165
Vehicle Load Limits . . . . . . . . . . . 169
Wet Roads . . . . . . . . . . . . . . . . . . . 166
Winter . . . . . . . . . . . . . . . . . . . . . . . . 167
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 153
E Electric Parking Brake . . . . . . . . . . 186
Electric Parking Brake Light . . . . 117
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 228
Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 258
Fuses and Circuit Breakers . . . 258
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 261 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 257
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 263
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 341
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 241
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Compartment Overview . . . . . . . 234
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . . 111
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 120
Cooling System . . . . . . . . . . . . . . . 243
Drive Belt Routing . . . . . . . . . . . . 325
Exhaust . . . . . . . . . . . . . . . . . . . . . . 181
Heater . . . . . . . . . . . . . . . . . . . . . . . . 178
Oil Life System . . . . . . . . . . . . . . . 239
Oil Pressure Light . . . . . . . . . . . . 121
Overheating . . . . . . . . . . . . . . . . . . 247
Power Messages . . . . . . . . . . . . . 133
Running While Parked . . . . . . . . 182
Starting . . . . . . . . . . . . . . . . . . . . . . . 175
Engine Oil
Temperature Gauge . . . . . . . . . . .110
Entry Lighting . . . . . . . . . . . . . . . . . . . 150 Equipment, Towing . . . . . . . . . . . . . 226
Event Data Recorders . . . . . . . . . . 338
Exit Lighting . . . . . . . . . . . . . . . . . . . . 150
Extended Parking . . . . . . . . . . . . . . . 180
Extender, Seat Belt . . . . . . . . . . . . . . 52
Exterior Lamp Controls . . . . . . . . . 144
Exterior Lamps Off Reminder . . . 146
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 151
F Filter,
Engine Air Cleaner . . . . . . . . . . . 241
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 146
Flashers, Hazard Warning . . . . . . 147
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 285
Changing . . . . . . . . . . . . . . . . . . . . . 287
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 308
Fluid
Automatic Transmission . . . . . . 240
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 250
Washer . . . . . . . . . . . . . . . . . . . . . . . 248
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 148
Folding Mirrors . . . . . . . . . . . . . . . . . . 28
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 207
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 335